List of FIS Commercial Loan Servicing (formerly ACBS) Customers
Jacksonville, 32202, FL,
United States
Since 2010, our global team of researchers has been studying FIS Commercial Loan Servicing (formerly ACBS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIS Commercial Loan Servicing (formerly ACBS) for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIS Commercial Loan Servicing (formerly ACBS) for Loan Management include: Toronto-Dominion Bank, a Canada based Banking and Financial Services organisation with 103000 employees and revenues of $44.80 billion, Capital One, a United States based Banking and Financial Services organisation with 76300 employees and revenues of $39.11 billion, Canadian Imperial Bank of Commerce (CIBC), a Canada based Banking and Financial Services organisation with 49824 employees and revenues of $21.30 billion, TD Bank US, a United States based Banking and Financial Services organisation with 26714 employees and revenues of $6.60 billion, Flagstar Bank, a United States based Banking and Financial Services organisation with 6993 employees and revenues of $2.58 billion and many others.
Contact us if you need a completed and verified list of companies using FIS Commercial Loan Servicing (formerly ACBS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FIS Commercial Loan Servicing (formerly ACBS) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Associated Bank | Banking and Financial Services | 4200 | $1.2B | United States | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2018 | n/a |
In 2018, Associated Bank implemented FIS Commercial Loan Servicing (formerly ACBS) as its Loan Management platform to centralize commercial loan administration and equipment finance servicing. The deployment focused on supporting the full credit lifecycle for commercial lending, from loan and lease documentation through booking, servicing, and ongoing portfolio maintenance.
The implementation configured core Loan Management capabilities including loan setup, document generation and review, collateral and UCC tracking, payment processing, covenant monitoring, and servicing reporting. System configuration emphasized managing documentation workflows from request through closing, system setup and ongoing maintenance, and access to customer and loan information for relationship teams.
Operations used FIS Commercial Loan Servicing alongside other commercial lending systems in the bank environment, with staff expected to work with Ambit Commercial Lending Operating System and to have familiarity with Solifi InfoLease-10, Rapport, or Supertrump as part of the commercial lending toolkit. The operational scope covered Commercial Banking teams including Relationship Managers and Portfolio Managers, equipment finance documentation specialists, operations partners, and coordination with title companies and outside counsel across the bank’s footprint in Wisconsin, Illinois, Minnesota, and Missouri.
Governance and workflow changes included formalized roles for Relationship Managers and Portfolio Managers in portfolio administration, documented handoffs for title and closing coordination, and operational controls to support compliance obligations. Staff responsibilities aligned to the system included monitoring and updating internal reports and tracking tools, serving as liaison between commercial teams and operations, providing backup and training support, and adhering to required compliance and reporting procedures such as Bank Secrecy Act obligations.
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ATLAS SP Partners | Banking and Financial Services | 244 | $124M | United States | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2025 | n/a |
In 2025, ATLAS SP Partners implemented FIS Commercial Loan Servicing (formerly ACBS) to power its Loan Management workflows. The deployment targets loan lifecycle processing for ATLAS' structured and asset backed credit portfolios, with a focus on servicing and investor reporting for institutional borrowers and institutional investors.
The implementation centers on automated capabilities, flexibility, and enhanced risk management offerings, addressing core Loan Management needs such as automated lifecycle orchestration, servicing controls, and consolidated loan and investment detail transparency. FIS Commercial Loan Servicing is configured to centralize operational workflows and standardize servicing procedures to improve system based auditability across loan operations.
Operational coverage is scoped to ATLAS' loan operations and investment servicing teams, supporting investor communications, borrower account management, and portfolio administration. The solution consolidates loan records and transaction level detail to enable consistent investor and borrower servicing across ATLAS' portfolios.
Vendor communications state the solution will deliver greater efficiency and transparency around loan and investment details and support ATLAS' continued best in class service for investors and borrowers. This alignment places ATLAS SP Partners, FIS Commercial Loan Servicing, Loan Management, and the loan operations business function into a unified servicing and risk management posture.
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BOK Financial | Banking and Financial Services | 4936 | $1.9B | United States | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2018 | n/a |
In 2018, BOK Financial implemented FIS Commercial Loan Servicing (formerly ACBS) as its Loan Management platform to support commercial lending operations. The deployment emphasized support for the FIS Advance Loan System ALS application, aligning IT and lines of business around servicing workflows, user interface and data flow considerations.
Configuration and operational capabilities centered on loan servicing functions, report definition and production deployments, and application maintenance activities. Technical responsibilities described include writing SQL and Foxtrot queries, defining data access and retention specifications, applying application patches and releases, and executing testing across tiered environments.
The implementation architecture included tiered environments such as development, testing, UAT, production and disaster recovery, with references to cloud environments and RDBMS principles to manage application data flows across multiple applications. Integrations are framed as system integration points across internal applications and databases, and the role emphasized cross-team collaboration between IT and business lines of business across the banks operating regions including ten states.
Governance and rollout practices referenced project management methodology, IT lifecycle governance, quality and testing methodologies, disaster recovery processes and application documentation. Day to day operational coverage was positioned within technical analyst support for the FIS Advance Loan System ALS, providing ongoing incident diagnosis, root cause analysis and change coordination between business stakeholders and IT.
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Canadian Imperial Bank of Commerce (CIBC) | Banking and Financial Services | 49824 | $21.3B | Canada | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2022 | n/a |
In 2022, CIBC implemented FIS Commercial Loan Servicing (formerly ACBS) as its Loan Management platform. The FIS Commercial Loan Servicing (formerly ACBS) deployment was configured to manage commercial and non-residential consumer loan lifecycles across CIBC Bank USA locations, covering origination, servicing, modifications, renewals, and document production.
Configuration emphasized document workflows and closing operations, with explicit use of LaserPro for document preparation and integration with the IBS Loan System for loan data and servicing handoffs. Functional modules and capabilities implemented include straight through closing workflows, due diligence ordering, post closing documentation processing, exception handling, and escalation pathways for complex operational issues. Operational support structures were designed to maintain compliance with internal controls and regulatory requirements and to provide a point of escalation for complex issues.
The rollout embedded process improvement and knowledge transfer activities, with documentation specialists preparing LaserPro documents for new loans, modifications, and renewals and relationship managers coordinating cross functional lender and business line interactions. Training, coaching, and procedural governance were instituted to standardize loan closing, documentation, and exception workflows while preserving relationship oriented servicing practices.
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Capital One | Banking and Financial Services | 76300 | $39.1B | United States | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2021 | n/a |
In 2021, Capital One implemented FIS Commercial Loan Servicing (formerly ACBS) as its primary Loan Management application to support Commercial Lending Operations and asset based lending servicing across agent syndicated and bilateral loan portfolios. The deployment of FIS Commercial Loan Servicing anchors collateral monitoring and loan accounting workflows used by Capital One Commercial Core Operations, with day to day operational responsibility placed on ABS collateral analysts located in Plano, TX and Charlotte, NC and remote staff working within prescribed hub proximity rules. Capital One FIS Commercial Loan Servicing Loan Management Commercial Lending Operations is explicitly used for lifecycle servicing activities from collateral review through payoff validations.
Configuration work focused on the application modules that drive collateral analytics, ECC Schedule based data entry, loan accounting ledgers, and transaction processing for payments and advances. Analysts input client account data into the Advanced Commercial Banking System using the ECC Schedule module for tracking and trending, and the system is configured to support ineligible collateral calculations, daily collateral reconciliations, accounts receivable and inventory monitoring, and the preparation of verification letters and collateral summaries. FIS Commercial Loan Servicing supports workflows for dominion account management and reconciliation activities leveraged by servicing teams.
Operational integrations center on leveraging the bank accounting systems and a collateral monitoring database, with FIS Commercial Loan Servicing ingesting ECC Schedule entries and reconciling balances back to accounting records. The configuration supports collaboration touchpoints with underwriting teams and field examination processes, and it is used to process client daily payment and advance requests while preserving documentation required for retention policies. The deployment also accounts for remote work technology requirements, including secure home office connectivity and VPN performance thresholds specified by Capital One.
Governance and process controls were structured around ongoing process and control reviews, exception handling and remediation workflows, and training of incoming ABS Collateral Analyst team members to ensure consistent use of FIS Commercial Loan Servicing. Document retention and verification cadence were incorporated into operational procedures, and analysts are responsible for reconciling loan balances within the system and escalating discrepancies to underwriting or client contacts as part of standard operating procedures.
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Banking and Financial Services | 6993 | $2.6B | United States | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2020 | n/a |
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Banking and Financial Services | 1200 | $80M | Canada | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2016 | n/a |
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Banking and Financial Services | 26714 | $6.6B | United States | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2020 | n/a |
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Banking and Financial Services | 103000 | $44.8B | Canada | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating FIS Commercial Loan Servicing (formerly ACBS)
- Visa, a United States based Banking and Financial Services organization with 28800 Employees
- CRISIL, a India based Banking and Financial Services company with 3900 Employees
- SCSK Asia Pacific Pte.Ltd, a Singapore based Professional Services organization with 55 Employees
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| CRISIL | Banking and Financial Services | 3900 | $248M | India | 2026-03-25 | |
| Professional Services | 55 | $6M | Singapore | 2026-03-18 | ||
| Professional Services | 6000 | $800M | United States | 2026-03-17 | ||
| Professional Services | 2200 | $433M | United Kingdom | 2026-03-13 | ||
| Professional Services | 29 | $3M | United States | 2026-03-11 | ||
| Professional Services | 230000 | $8.9B | India | 2026-03-10 | ||
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| Education | 35331 | $7.1B | United States | 2026-03-06 |