List of FocusVision Decipher Survey Platform Customers
Press Ganey Forsta
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United States
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United States
1 800-232-8032
Professional Services
3000
$620M
Since 2010, our global team of researchers has been studying FocusVision Decipher Survey Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FocusVision Decipher Survey Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FocusVision Decipher Survey Platform for Customer Experience include: Unilever, a United Kingdom based Consumer Packaged Goods organisation with 115964 employees and revenues of $71.27 billion, Sky, a United Kingdom based Media organisation with 32000 employees and revenues of $18.13 billion, Massmart, a South Africa based Retail organisation with 30000 employees and revenues of $4.80 billion, thyssenkrupp Materials NA, Inc., a United States based Manufacturing organisation with 5000 employees and revenues of $1.00 billion, SimCorp, a Denmark based Professional Services organisation with 3500 employees and revenues of $775.0 million and many others.
Contact us if you need a completed and verified list of companies using FocusVision Decipher Survey Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FocusVision Decipher Survey Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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7th Sense Research UK | Professional Services | 40 | $6M | United Kingdom | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2017 | n/a |
In 2017, 7th Sense Research UK implemented FocusVision Decipher Survey Platform, provided by Press Ganey Forsta, to support Customer Experience research and client delivery across quantitative and qualitative engagements. The FocusVision Decipher Survey Platform was used as the primary survey scripting and online questionnaire engine for client projects, with configurations tailored to multi‑module research workflows including questionnaire scripting, fieldwork orchestration, data processing, analysis and final report delivery.
Deployment centered on research operations and client services, where Decipher was used to build online surveys, script interview guides, prepare discussion guides for moderated sessions and capture data from both online and in‑person fieldwork. Operational use covered full project management tasks recorded in project briefs and job cost estimates, supplier coordination and regular client liaison during field execution, analysis and presentation phases.
Governance and workflow changes included standardized project briefing and script review processes, structured briefings for moderators and interviewers, and supplier management routines to support international fieldwork. The implementation supported both qualitative moderation and quantitative data collection workflows, enabling the research team to manage end to end studies from questionnaire build to delivery of client reports.
Outcomes documented during the period include completion of an international research project for a luxury automotive manufacturer that informed a product redevelopment, and expansion of a van manufacturer account that generated an additional £80k in revenue for 7th Sense Research UK.
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Alligator Digital | Professional Services | 17 | $2M | United Kingdom | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2020 | n/a |
In 2020, Alligator Digital implemented FocusVision Decipher Survey Platform with vendor Press Ganey Forsta to support Customer Experience survey operations for market research conducted by Perspective and its affiliate Alligator Research. The deployment uses FocusVision Decipher Survey Platform as the questionnaire engine and data collection layer, with respondent-facing online surveys driven by the platform and data retained in a separate FocusVision database, and only Perspective receiving the exported survey records.
The implementation incorporates functional capabilities for questionnaire delivery, respondent validation and quality control, and data capture that leverages cookies, IP address capture and a pseudo-anonymous identifier for validation and to prevent repeat surveying. Integration points are limited to the data transfer from FocusVision to Perspective and to privacy controls surfaced to respondents via a privacy notice, while governance is framed by documented privacy guidance requiring appropriate safeguards and steps to ensure third parties receiving personal information provide sufficient protection.
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Cambridge Market Research | Professional Services | 40 | $4M | United Kingdom | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2017 | n/a |
In 2017, Cambridge Market Research implemented FocusVision Decipher Survey Platform to centralize online questionnaire fieldwork and participant data capture. The deployment is scoped to support the firm’s Customer Experience offerings and to serve CMR research and project teams responsible for primary data collection and survey administration.
FocusVision Decipher Survey Platform was configured for hosted web survey design, scripted question logic, quota management and online fielding, enabling structured questionnaire deployment and respondent tracking. Configuration emphasizes questionnaire instrumentation, secure storage of responses, and exportable data sets for downstream analysis, aligned with typical Customer Experience survey workflows.
The platform is hosted by FocusVision Worldwide Inc and acts as a data processor for Cambridge Market Research, processing personal information only in line with CMR instructions. Operational coverage includes participant recruitment and interview completion, with data exports consumed by CMR analysts for reporting and insight generation.
Governance is anchored in Cambridge Market Research’s Survey Privacy Policy, which specifies collection, use, retention and security of participant information and restricts disclosure of personally identifiable information other than to FocusVision Worldwide Inc where required to complete the interview, where participant permission has been obtained or where required by law. The implementation therefore combines hosted survey infrastructure with documented privacy and processing controls to support compliant Customer Experience research.
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D-Market Elektronik Hizmetler ve Ticaret A.S. | Retail | 4500 | $567M | Turkey | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2018 | n/a |
D-Market Elektronik Hizmetler ve Ticaret A.S. implemented FocusVision Decipher Survey Platform in 2018 to capture customer feedback on its e-commerce site. FocusVision Decipher Survey Platform is deployed on the Hepsiburada website as an on-site survey and feedback solution within the Customer Experience category, supporting web-based feedback collection at customer touchpoints.
The deployment centers on web survey authoring, configurable branching logic, respondent targeting, and real-time response capture, with built-in reporting and data export capabilities for downstream analysis. Configuration work included questionnaire templates, event-triggered survey presentation for transactional pages, and automated response ingestion workflows to feed analytics and review processes.
Operational ownership is aligned with customer experience and digital analytics functions, with surveys embedded across purchase and support interactions to collect transactional and on-page feedback. Governance follows a survey lifecycle model for design, quality assurance, and publishing, enabling cross-functional teams such as CX, product, and customer support to access survey data through FocusVision Decipher Survey Platform for analysis and operational follow up.
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Dynata UK | Professional Services | 174 | $85M | United Kingdom | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2017 | n/a |
In 2017, Dynata UK deployed the FocusVision Decipher Survey Platform to support sample-only and full-service research projects for its Advertising Solutions team, embedding the application into Customer Experience data collection and reporting workflows. The implementation covered the end to end project lifecycle from kick off through invoicing, and operational use was centered in Dynata’s London delivery team for client-facing survey programs.
FocusVision Decipher Survey Platform was configured for questionnaire scripting, link testing, quota management, sampling orchestration, and survey reporting, with ADimension dashboard configuration used for real time metrics. Project management activities included setting up kick off calls, scripting of questionnaires, link testing, monitoring quotas, generating reports and key survey metrics, and issuing regular client updates, reflecting standard survey programming and fieldwork controls within a Customer Experience environment.
The Decipher deployment interoperated with existing Dynata tools and workflows, explicitly integrating with Dynata’s sampling software STS and NeXus and leveraging the ADimension platform for dashboarding, while staff maintained proficiency with ConfirmIt for parallel programming needs. Governance was operationalized through defined project handoffs and stakeholder coordination, with programmers, data processors and translation providers engaged across setup, fielding and reporting stages to ensure consistency of sampling and survey instrument administration.
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Media | 50 | $5M | United States | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2018 | n/a |
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Media | 75 | $30M | United States | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2018 | n/a |
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Professional Services | 10 | $2M | United Kingdom | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2020 | n/a |
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Professional Services | 400 | $80M | United States | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2019 | n/a |
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Professional Services | 3000 | $650M | United States | Press Ganey Forsta | FocusVision Decipher Survey Platform | Customer Experience | 2019 | n/a |
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Showing 1 to 10 of 42 entries
Buyer Intent: Companies Evaluating FocusVision Decipher Survey Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating FocusVision Decipher Survey Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating FocusVision Decipher Survey Platform for Customer Experience include:
- D & S Automotive, a United States based Automotive organization with 10 Employees
- Akr Textiles, a India based Manufacturing company with 50 Employees
- Testing Centers, a United States based Healthcare organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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D & S Automotive | Automotive | 10 | $1M | United States | 2026-03-24 |
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Akr Textiles | Manufacturing | 50 | $5M | India | 2026-03-10 |
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DataPrompt International | Professional Services | 200 | $10M | India | 2026-02-16 |
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Healthcare | 20 | $2M | United States | 2025-12-06 |
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Manufacturing | 180 | $12M | India | 2025-10-29 |
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Professional Services | 30 | $3M | United States | 2025-08-11 |
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Professional Services | 10 | $1M | United States | 2025-05-11 |
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Professional Services | 200 | $25M | United Arab Emirates | 2025-05-06 |
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Professional Services | 3000 | $650M | United States | 2025-02-10 |
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Professional Services | 1813 | $355M | Canada | 2025-02-06 |
FAQ - APPS RUN THE WORLD FocusVision Decipher Survey Platform Coverage
FocusVision Decipher Survey Platform is a Customer Experience solution from Press Ganey Forsta.
Companies worldwide use FocusVision Decipher Survey Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Unilever, Sky, Massmart, thyssenkrupp Materials NA, Inc. and SimCorp are recorded users of
FocusVision Decipher Survey Platform for Customer Experience.
Companies using FocusVision Decipher Survey Platform are most concentrated in Consumer Packaged Goods, Media and Retail, with adoption spanning over 21 industries.
Companies using FocusVision Decipher Survey Platform are most concentrated in United Kingdom, South Africa and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FocusVision Decipher Survey Platform across Americas, EMEA, and APAC.
Companies using FocusVision Decipher Survey Platform range from small businesses with 0-100 employees - 45.24%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 19.05%, and global enterprises with 10,000+ employees - 7.14%.
Customers of FocusVision Decipher Survey Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified FocusVision Decipher Survey Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.