List of Glassbox Customers
Glassbox
25 Bazel Street,
Petah Tikva, 4951038,
Israel
Petah Tikva, 4951038,
Israel
972 74 702 2321
Professional Services
308
$42M
Since 2010, our global team of researchers has been studying Glassbox customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Glassbox for Customer Experience, Customer Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Glassbox for Customer Experience, Customer Analytics include: Dell EMC, a United States based Professional Services organisation with 133000 employees and revenues of $102.30 billion, Wells Fargo, a United States based Banking and Financial Services organisation with 205198 employees and revenues of $83.70 billion, Wells Fargo Global Fund Services, a United States based Banking and Financial Services organisation with 227363 employees and revenues of $73.79 billion, Grupo Financiero Banorte, a Mexico based Banking and Financial Services organisation with 32392 employees and revenues of $26.90 billion, Marriott, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion and many others.
Contact us if you need a completed and verified list of companies using Glassbox, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Glassbox customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
721 Logistics | Transportation | 20 | $2M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
In 2023, 721 Logistics implemented Glassbox on its public website, deploying Glassbox as a Customer Experience,Customer Analytics solution to instrument customer-facing web sessions and surface behavioral analytics. The deployment centers on site-level client-side instrumentation, with the Glassbox session capture and analytics runtime embedded in page code to collect clickstream, form interactions, and navigation sequences for digital experience analysis.
The Glassbox implementation emphasizes core Customer Experience,Customer Analytics capabilities such as session replay, behavioral analytics, funnel visualization, and issue diagnostics, configured to map visitor journeys across key conversion pages. Configuration work focused on page and event tagging, privacy controls for sensitive data, and role-based access for marketing and customer service personnel to review sessions and analytic dashboards.
Operational coverage is limited to the corporate website, supporting marketing, customer success, and support functions through recorded sessions and analytic reports. Governance practices described include centralized administration of Glassbox settings, data retention and masking policies to address privacy requirements, and a phased rollout of instrumentation to key site sections to manage implementation risk and operational adoption.
|
 |
A Sales Guy | Education | 10 | $1M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
In 2023, A Sales Guy implemented Glassbox on its public website, deploying Glassbox to deliver Customer Experience,Customer Analytics for web visitor behavior and engagement tracking. The deployment focuses on the Glassbox application for session-level behavioral analysis and user journey instrumentation on the corporate website.
Implementation included client-side session capture and event-level analytics, leveraging Glassbox capabilities such as session replay, funnel and path analysis, and behavioral event tagging consistent with Customer Experience,Customer Analytics platforms. Operational scope is limited to the company website and is consumed by marketing and customer engagement workflows, with rollout executed as a site-side JavaScript instrumentation and centralized access to Glassbox dashboards for analysts and operators.
|
 |
Ace Corner Hardware | Retail | 10 | $1M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
In 2023, Ace Corner Hardware implemented Glassbox on its public storefront to capture on-site behavior and session data. Glassbox is deployed as a client-side instrumentation layer embedded across product, category, and checkout pages to enable Customer Experience,Customer Analytics capabilities, including session replay and clickstream capture.
The implementation configured session replay, error recording, funnel analysis, and form analytics, with PII masking and consent controls applied to meet privacy requirements. Data from Glassbox is surfaced through the Glassbox console for analysts and store staff and can be exported as event feeds for downstream reporting where Ace Corner Hardware configures those workflows, supporting e-commerce operations, customer support triage, and digital marketing optimization across the retailer's web presence.
|
 |
Ace Hardware & Lumber of Pilot Point | Retail | 10 | $1M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
In 2023, Ace Hardware & Lumber of Pilot Point deployed Glassbox on their customer-facing website. Glassbox is implemented as a Customer Experience,Customer Analytics application to capture and analyze user interactions on the storefront pages.
The deployment uses client-side JavaScript instrumentation to support session replay, clickstream analytics, form analytics, and conversion funnel tracing consistent with Customer Experience,Customer Analytics workflows. Configuration emphasized page-level tagging, event schema definitions, and sampling rules to manage capture volume for a small retail site. Data capture focused on DOM events, clicks, form validation states, and navigation flows to enable root cause analysis of online ordering and checkout behaviors.
Captured interaction streams and session replays are surfaced in Glassbox dashboards and made available to the store digital owner, marketing contacts, and customer service staff for operational troubleshooting and customer support. Operational scope is limited to the Ace Hardware storefront website, with monitoring and review processes scoped to the single-site e-commerce channel rather than a multi-site enterprise rollout.
Governance for the implementation includes consent gating and data retention controls configured to limit personally identifiable data capture and to align review permissions with a small administrative team. Rollout and ongoing operations are governed by a compact review workflow that assigns responsibilities for session review, tag updates, and periodic audits of capture rules.
|
 |
Ace Hardware Of Appleton | Retail | 20 | $2M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
In 2023, Ace Hardware Of Appleton deployed Glassbox on its public website to capture visitor interactions and session data. Glassbox is used as a Customer Experience,Customer Analytics application, providing client side session capture, behavioral analytics and replay capabilities to map customer journeys on the store site.
Deployment relied on Glassbox JavaScript instrumentation embedded across site pages to record clickstream events, form interactions and navigation flows, with configuration handled through the Glassbox administrative console and role based access controls for site administrators. Operational scope is limited to the Ace Hardware Of Appleton website, supporting ecommerce, marketing and customer service functions by surfacing session replays, funnel analysis and page level experience diagnostics, while governance focused on recording controls, retention settings and event taxonomy to align captured data with merchandising and support workflows.
|
 |
|
Retail | 15 | $1M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
|
|
|
|
Retail | 10 | $1M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
|
|
|
|
Retail | 10 | $1M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
|
|
|
|
Insurance | 60 | $5M | United States | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2023 | n/a |
|
|
|
|
Insurance | 97 | $20M | United Kingdom | Glassbox | Glassbox | Customer Experience,Customer Analytics | 2022 | n/a |
|
Showing 1 to 10 of 196 entries
Buyer Intent: Companies Evaluating Glassbox
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Glassbox. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Glassbox for Customer Experience, Customer Analytics include:
- FBD Insurance, a Ireland based Insurance organization with 900 Employees
- Central Michigan University, a United States based Education company with 2500 Employees
- Government Of South Australia, a Australia based Government organization with 115000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
 |
FBD Insurance | Insurance | 900 | $272M | Ireland | 2025-10-23 |
 |
Central Michigan University | Education | 2500 | $445M | United States | 2025-04-18 |
 |
Government Of South Australia | Government | 115000 | $12.7B | Australia | 2024-11-11 |
|
|
Banking and Financial Services | 43 | $1M | Hong Kong | 2024-07-31 |
|
|
Professional Services | 2 | $1M | United Kingdom | 2024-06-12 |
FAQ - APPS RUN THE WORLD Glassbox Coverage
Glassbox is a Customer Experience, Customer Analytics solution from Glassbox.
Companies worldwide use Glassbox, from small firms to large enterprises across 21+ industries.
Organizations such as Dell EMC, Wells Fargo, Wells Fargo Global Fund Services, Grupo Financiero Banorte and Marriott are recorded users of
Glassbox for Customer Experience, Customer Analytics.
Companies using Glassbox are most concentrated in Professional Services, Banking and Financial Services and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Glassbox are most concentrated in United States and Mexico, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Glassbox across Americas, EMEA, and APAC.
Companies using Glassbox range from small businesses with 0-100 employees - 54.59%, to mid-sized firms with 101-1,000 employees - 21.94%, large organizations with 1,001-10,000 employees - 15.82%, and global enterprises with 10,000+ employees - 7.65%.
Customers of Glassbox include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Glassbox customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience, Customer Analytics.