List of GoldMine CRM Customers
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Since 2010, our global team of researchers has been studying GoldMine CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GoldMine CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GoldMine CRM for CRM include: Higginbotham Insurance, a United States based Insurance organisation with 2500 employees and revenues of $450.0 million, HIF Australia, a Australia based Insurance organisation with 150 employees and revenues of $120.0 million, Trustaff, a United States based Professional Services organisation with 500 employees and revenues of $100.0 million, Oakland International, a United Kingdom based Distribution organisation with 762 employees and revenues of $69.0 million, Ball Homes, a United States based Construction and Real Estate organisation with 160 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using GoldMine CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The GoldMine CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AccentPDIR | Distribution | 20 | $2M | United States | GoldMine | GoldMine CRM | CRM | 2017 | n/a |
In 2017 AccentPDIR implemented GoldMine CRM in the CRM category to manage customer interactions and sales workflows. The company of roughly 20 employees relied on a system administrator to maintain, develop and update its enterprise software package that included GoldMine CRM, an integrated Internet storefront and web page driven by Prophet 21 ERP, and the corporate website.
Configuration and functional coverage focused on contact management, lead tracking, opportunity management and customer record maintenance, consistent with CRM category capabilities. GoldMine CRM was configured to interoperate with the Prophet 21 ERP based Internet storefront and the public website to align order and customer data across sales and commerce touchpoints, and the system administrator handled user provisioning, routine updates and application configuration while supporting all company users.
Operational governance was centralized under the system administrator role, who coordinated with outside consultants for telecommunications, network, operating systems and hardware to sustain the environment. The implementation supported core business functions including sales and customer service across AccentPDIR United States operations and was operated as part of the integrated enterprise stack alongside Prophet 21 ERP.
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Ball Homes | Construction and Real Estate | 160 | $60M | United States | GoldMine | GoldMine CRM | CRM | 2015 | n/a |
In 2015 Ball Homes implemented GoldMine CRM. The deployment supported sales and administrative workflows at the company design center in Lexington Kentucky, where staff used the system for appointment scheduling, basic customer service tasks, and structured data entry.
GoldMine CRM was configured to provide core CRM capabilities including contact and account management, activity and calendar tracking, opportunity tracking, and basic reporting to support sales and customer engagement processes. The CRM served as the operational system for administrative assistants to record customer interactions, process checks, and maintain design sample records alongside offline procedures, aligning with common CRM workflows such as lead management and interaction logging.
The implementation operated alongside NewStar Sales, SharePoint, and Excel, with staff performing manual data entry across GoldMine CRM and these systems for sales data, document storage, and spreadsheet-based reconciliations. Operational coverage included sales, administrative support, and the design center, with governance centered on role-based operational procedures to sustain CRM records and appointment workflow consistency.
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Cruise WhitSundays | Leisure and Hospitality | 220 | $36M | Australia | GoldMine | GoldMine CRM | CRM | 2016 | n/a |
In 2016 Cruise WhitSundays implemented GoldMine CRM to centralize customer and booking data across its leisure and hospitality operations, establishing a single customer record for sales and guest services. GoldMine CRM was configured to deliver contact management, sales pipeline management, activity logging, and segmented campaign lists, aligning with core CRM functional terminology. The rollout focused on operationalizing reservation workflows and customer-facing communications to improve consistency in booking and post-visit follow up across the organization.
The GoldMine CRM installation was integrated with the company software ecosystem including Sage, Micropay, Riteq, Customlink and AMPRO to align financial, payroll, maintenance and operational information with customer accounts. Implementation work emphasized contact data model consolidation, automated activity capture, and workflow templates for reservations and guest service follow up, with centralized governance to standardize data and user access across sales, reservations and service teams. Architecture and configuration prioritized modular CRM capabilities to support sales, bookings and guest services rather than broad enterprise application replacement.
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Distribution | 134 | $20M | United Kingdom | GoldMine | GoldMine CRM | CRM | 2016 | n/a |
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Insurance | 150 | $120M | Australia | GoldMine | GoldMine CRM | CRM | 2010 | n/a |
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Insurance | 2500 | $450M | United States | GoldMine | GoldMine CRM | CRM | 2018 | n/a |
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Distribution | 762 | $69M | United Kingdom | GoldMine | GoldMine CRM | CRM | 2017 | n/a |
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Professional Services | 500 | $100M | United States | GoldMine | GoldMine CRM | CRM | 2020 | n/a |
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Buyer Intent: Companies Evaluating GoldMine CRM
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