List of GoldMine CRM Customers
Goldmine Management
55 Dail St,
New Hyde Park, 11040-2434, NY,
United States
New Hyde Park, 11040-2434, NY,
United States
1 917-771-4816
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying GoldMine CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GoldMine CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GoldMine CRM for CRM include: Higginbotham Insurance, a United States based Insurance organisation with 2500 employees and revenues of $450.0 million, HIF Australia, a Australia based Insurance organisation with 150 employees and revenues of $120.0 million, Trustaff, a United States based Professional Services organisation with 500 employees and revenues of $100.0 million, Oakland International, a United Kingdom based Distribution organisation with 762 employees and revenues of $69.0 million, Ball Homes, a United States based Construction and Real Estate organisation with 160 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using GoldMine CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The GoldMine CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AccentPDIR | Distribution | 20 | $2M | United States | GoldMine | GoldMine CRM | CRM | 2017 | n/a |
In 2017 AccentPDIR implemented GoldMine CRM in the CRM category to manage customer interactions and sales workflows. The company of roughly 20 employees relied on a system administrator to maintain, develop and update its enterprise software package that included GoldMine CRM, an integrated Internet storefront and web page driven by Prophet 21 ERP, and the corporate website.
Configuration and functional coverage focused on contact management, lead tracking, opportunity management and customer record maintenance, consistent with CRM category capabilities. GoldMine CRM was configured to interoperate with the Prophet 21 ERP based Internet storefront and the public website to align order and customer data across sales and commerce touchpoints, and the system administrator handled user provisioning, routine updates and application configuration while supporting all company users.
Operational governance was centralized under the system administrator role, who coordinated with outside consultants for telecommunications, network, operating systems and hardware to sustain the environment. The implementation supported core business functions including sales and customer service across AccentPDIR United States operations and was operated as part of the integrated enterprise stack alongside Prophet 21 ERP.
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Ball Homes | Construction and Real Estate | 160 | $60M | United States | GoldMine | GoldMine CRM | CRM | 2015 | n/a |
In 2015 Ball Homes implemented GoldMine CRM. The deployment supported sales and administrative workflows at the company design center in Lexington Kentucky, where staff used the system for appointment scheduling, basic customer service tasks, and structured data entry.
GoldMine CRM was configured to provide core CRM capabilities including contact and account management, activity and calendar tracking, opportunity tracking, and basic reporting to support sales and customer engagement processes. The CRM served as the operational system for administrative assistants to record customer interactions, process checks, and maintain design sample records alongside offline procedures, aligning with common CRM workflows such as lead management and interaction logging.
The implementation operated alongside NewStar Sales, SharePoint, and Excel, with staff performing manual data entry across GoldMine CRM and these systems for sales data, document storage, and spreadsheet-based reconciliations. Operational coverage included sales, administrative support, and the design center, with governance centered on role-based operational procedures to sustain CRM records and appointment workflow consistency.
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Cruise WhitSundays | Leisure and Hospitality | 220 | $36M | Australia | GoldMine | GoldMine CRM | CRM | 2016 | n/a |
In 2016 Cruise WhitSundays implemented GoldMine CRM to centralize customer and booking data across its leisure and hospitality operations, establishing a single customer record for sales and guest services. GoldMine CRM was configured to deliver contact management, sales pipeline management, activity logging, and segmented campaign lists, aligning with core CRM functional terminology. The rollout focused on operationalizing reservation workflows and customer-facing communications to improve consistency in booking and post-visit follow up across the organization.
The GoldMine CRM installation was integrated with the company software ecosystem including Sage, Micropay, Riteq, Customlink and AMPRO to align financial, payroll, maintenance and operational information with customer accounts. Implementation work emphasized contact data model consolidation, automated activity capture, and workflow templates for reservations and guest service follow up, with centralized governance to standardize data and user access across sales, reservations and service teams. Architecture and configuration prioritized modular CRM capabilities to support sales, bookings and guest services rather than broad enterprise application replacement.
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Fireco | Distribution | 134 | $20M | United Kingdom | GoldMine | GoldMine CRM | CRM | 2016 | n/a |
In 2016 Fireco implemented GoldMine CRM to centralize customer management and activity tracking across its distribution operations. GoldMine CRM served as the primary CRM for logging client interactions, managing repeat customer relationships, and tracking prospecting and upsell activities for trade, education, and care sector accounts.
The deployment emphasized contact management and activity tracking capabilities, with configured workflows for opportunity management, account profiling, task scheduling, and consultative sales follow up. GoldMine CRM was used to record business development meetings and to maintain structured records of account portfolios and revenue per client, aligning CRM fields to support compliance and certification tracking specific to fire safety services.
Integrations in the environment included the Google platform and a bespoke Merlin CRM, these systems were used in tandem with GoldMine CRM for customer management and activity tracking. Operational scope covered sales and account management teams, and from June 2018 a small installer team that conducted nationwide business development meetings with fire safety installers across the United Kingdom.
Governance and process changes centered on using GoldMine CRM to orchestrate installer engagement workflows and certification training schedules for the Fireco Pro installer program. The CRM supported coordination between business development, account management, and installer operations by maintaining installer certification records and scheduling follow up activities within standard sales and service workflows.
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HIF Australia | Insurance | 150 | $120M | Australia | GoldMine | GoldMine CRM | CRM | 2010 | n/a |
In 2010 HIF Australia implemented GoldMine CRM to centralize member communications and operationalize membership servicing workflows within the CRM category CRM. The deployment focused on handling inbound member emails and calls, supporting outbound calling and welcome communications, and maintaining a single membership record used for reception and face to face customer service at the front counter.
The GoldMine CRM implementation was configured to support contact management, activity scheduling for outbound retention calling, basic case handling for escalated complaints, and database maintenance for member data entry. The configuration reflected heavy use of activity queues and templated communications for outbound welcome calls and emails, while staff continued to maintain financial status and registers using Excel spreadsheets in parallel.
Operational coverage spanned customer service, reception, external sales intake, and the digital team, with processes to import new members from external sales into GoldMine CRM and to route digital queries into the member record. The environment was used alongside the HAMBS computer system and included manual and automated import routines for sales data, direct debit quality assurance touchpoints, and front counter workflows that included electronic funds transfer processing.
Governance emphasized adherence to legislation and business rules, maintenance of KPI driven workflows, and quality assurance for direct debit processes, while staff mentoring supported data entry accuracy and process adherence. GoldMine CRM was the central system for preserving membership continuity, enabling retention calling and escalation handling, and supporting administrative controls such as the Excel register and compliance checks.
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Insurance | 2500 | $450M | United States | GoldMine | GoldMine CRM | CRM | 2018 | n/a |
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Distribution | 762 | $69M | United Kingdom | GoldMine | GoldMine CRM | CRM | 2017 | n/a |
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Professional Services | 500 | $100M | United States | GoldMine | GoldMine CRM | CRM | 2020 | n/a |
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Buyer Intent: Companies Evaluating GoldMine CRM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating GoldMine CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating GoldMine CRM for CRM include:
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Mazars | Professional Services | 47000 | $2.6B | France | 2025-11-20 |
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Ezbis | Retail | 400 | $70M | United States | 2025-09-03 |
FAQ - APPS RUN THE WORLD GoldMine CRM Coverage
GoldMine CRM is a CRM solution from GoldMine.
Companies worldwide use GoldMine CRM, from small firms to large enterprises across 21+ industries.
Organizations such as Higginbotham Insurance, HIF Australia, Trustaff, Oakland International and Ball Homes are recorded users of
GoldMine CRM for CRM.
Companies using GoldMine CRM are most concentrated in Insurance, Professional Services and Distribution, with adoption spanning over 21 industries.
Companies using GoldMine CRM are most concentrated in United States, Australia and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of GoldMine CRM across Americas, EMEA, and APAC.
Companies using GoldMine CRM range from small businesses with 0-100 employees - 12.5%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 12.5%, and global enterprises with 10,000+ employees - 0%.
Customers of GoldMine CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified GoldMine CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.