List of Google Forms Customers
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United States
Since 2010, our global team of researchers has been studying Google Forms customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Google Forms for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Google Forms for Customer Experience include: Lidl, a Germany based Retail organisation with 376000 employees and revenues of $134.22 billion, Roche, a Switzerland based Life Sciences organisation with 112774 employees and revenues of $80.28 billion, BHP, a Australia based Oil, Gas and Chemicals organisation with 91304 employees and revenues of $51.26 billion, AustralianSuper, a Australia based Banking and Financial Services organisation with 1500 employees and revenues of $16.61 billion, World Food Programme, a Italy based Non Profit organisation with 22300 employees and revenues of $14.20 billion and many others.
Contact us if you need a completed and verified list of companies using Google Forms, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Google Forms customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1HR Market India | Professional Services | 15 | $1M | India | Google Forms | Customer Experience | 2022 | n/a |
In 2022, 1HR Market India deployed Google Forms to support Customer Experience workflows on its public website. The company embedded Google Forms on client-facing pages to capture inquiries, service requests and basic customer feedback as part of its Professional Services offering.
Google Forms was configured through the Google Forms interface to create tailored question sets, field validation and section-based branching to guide respondents. Responses are retained in the Google Forms response area tied to the organization’s Google account, with a lightweight operational model where designated form owners review submissions and route client intake and lead capture tasks to the small internal team.
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3Bit.vn | Professional Services | 10 | $2M | Vietnam | Google Forms | Customer Experience | 2019 | n/a |
In 2019, 3Bit.vn implemented Google Forms on its website as a customer-facing intake and feedback channel. The deployment is positioned within Customer Experience tooling and uses Google Forms to centralize form-based customer interactions and response capture.
The architecture is lightweight and web-embedded, with forms published on public pages and administrative access managed by internal staff at the 10-person professional services firm. Functional capabilities used include configurable form templates, conditional question flows, and centralized response aggregation for marketing, sales intake, and client support workflows. Governance was operationalized through assigned form ownership and routine response review processes during rollout, keeping implementation scope focused on customer-facing business functions in Vietnam.
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3D SOLUTION | Manufacturing | 24 | $3M | Indonesia | Google Forms | Customer Experience | 2020 | n/a |
In 2020, 3D SOLUTION implemented Google Forms in a Customer Experience capacity, embedding Google Forms on its public website to capture customer inquiries and service requests. The deployment provided a lightweight web accessible data capture layer on solusi3d.co.id to support customer contact and basic service intake workflows.
Configuration centered on standard form creation, validation, and response collection features of Google Forms, leveraging form branching and required fields to structure customer input. Operational responsibility is aligned to front office functions such as sales and support within the 24 person manufacturing organization, with form ownership and access managed through the company Google account and the embedded form controlling public submission access.
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66Feet | Professional Services | 10 | $1M | United States | Google Forms | Customer Experience | 2015 | n/a |
In 2015, 66Feet implemented Google Forms as a Customer Experience application to capture visitor inquiries and client feedback on its public website. The deployment uses Google Forms embedded in site pages so website visitors can submit contact requests and service inquiry forms without a separate portal or authentication flow. 66Feet implemented Google Forms in 2015 and continues to use Google Forms as the front line capture point for customer interactions.
Form configuration centers on standard Google Forms capabilities, including structured question types, required-field validation, and conditional logic to route questions within a single form. Responses are retained in the Google Forms response repository and are exported as needed for review or processing, using native export formats. The implementation favors low-code configuration and template-driven form updates aligned with small business operational practices.
Operational coverage focuses on customer engagement and lead capture for a US-based professional services firm of around 10 employees, with form administration handled by a small internal owner who manages form updates and response triage. Governance is lightweight, relying on Google Forms access controls and owner-managed change processes rather than formal IT changeboard procedures. The relationship is simple and direct, described as 66Feet Google Forms Customer Experience capturing inquiries and feedback for client-facing functions.
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8x8 Office Solutions | Professional Services | 10 | $2M | Philippines | Google Forms | Customer Experience | 2021 | n/a |
In 2021, 8x8 Office Solutions implemented Google Forms as a Customer Experience component on its public website. The deployment uses Google Forms as a cloud-hosted SaaS form service embedded into the company site to capture customer inquiries and basic feedback, with forms created and managed through the organization’s Google account appropriate for a small, Philippines-based professional services firm.
Functionally the Google Forms implementation delivers form authoring, response collection, simple validation and branching logic consistent with Customer Experience workflows for contact and inquiry capture. Operational scope is website-facing customer interactions and the internal teams that handle responses, with governance centered on Google account administrators and form owners who control form configuration and response access; no additional system integrations are specified.
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Construction and Real Estate | 10 | $1M | United States | Google Forms | Customer Experience | 2016 | n/a |
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Leisure and Hospitality | 200 | $213M | Canada | Google Forms | Customer Experience | 2017 | n/a |
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Professional Services | 10 | $1M | United States | Google Forms | Customer Experience | 2020 | n/a |
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Professional Services | 50 | $7M | Czech Republic | Google Forms | Customer Experience | 2025 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Google Forms | Customer Experience | 2022 | n/a |
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Buyer Intent: Companies Evaluating Google Forms
- India.Gov.In, a India based Government organization with 500 Employees
- Jetwash International, a Ireland based Distribution company with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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