List of GovQA Customers
Granicus
1999 Broadway, Suite 3600,
Denver, 80202, CO,
United States
Denver, 80202, CO,
United States
1 800-314-0147
Professional Services
2000
$200M
Since 2010, our global team of researchers has been studying GovQA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GovQA for Governance, Risk and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GovQA for Governance, Risk and Compliance include: State of Louisiana, a United States based Government organisation with 69906 employees and revenues of $47.60 billion, Oregon Department of Human Services, a United States based Government organisation with 16674 employees and revenues of $6.00 billion, City of Jacksonville, a United States based Government organisation with 6000 employees and revenues of $3.80 billion, City of Boston, a United States based Government organisation with 30000 employees and revenues of $3.76 billion, City of Austin, TX, a United States based Government organisation with 23279 employees and revenues of $3.21 billion and many others.
Contact us if you need a completed and verified list of companies using GovQA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GovQA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adirondack Park Agency | Government | 65 | $5M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2022 | n/a |
In 2022, Adirondack Park Agency deployed GovQA on its public website to centralize public records and constituent request intake. GovQA is being used as the agency's Governance, Risk and Compliance application to capture web submitted inquiries, register cases, and establish structured intake workflows.
The implementation emphasized web embedded intake forms and a centralized case management configuration, leveraging GovQA capabilities for intake, case creation, document tracking, automated routing, compliance tracking and audit logging. Configuration work included templated response workflows, role based access controls for agency staff, and request status visibility for internal users.
Operational coverage centers on agency staff responsible for records management, legal review and public communications, with GovQA managing inbound requests from the website through to administrative closure under formalized procedures. Governance adjustments accompanied the rollout to assign intake ownership and standardize response processes across departments, positioning GovQA as the Adirondack Park Agency's primary Governance, Risk and Compliance tool.
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Arlington County Emergency Communications Center | Government | 60 | $11M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2025 | n/a |
In 2025 Arlington County Emergency Communications Center implemented GovQA as a Governance, Risk and Compliance application on its public website. The deployment surfaces the GovQA public portal to centralize citizen intake and compliance-related request handling through the agency website.
GovQA is configured to provide web-based request intake, structured case management, automated routing and workflow orchestration consistent with Governance, Risk and Compliance functionality. The implementation focuses on online forms, status tracking, document attachment handling and audit-ready case records to support regulated request workflows and evidence retention.
Operational scope targets ECC public-facing functions, consolidating citizen inquiries, public records requests and compliance case handling under GovQA. The configuration standardizes intake and assignment across communications and records teams, establishing GovQA as the single system of record for compliance workflows within the Arlington County Emergency Communications Center.
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Arlington Municipal Court, TX | Government | 50 | $5M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2021 | n/a |
In 2021, Arlington Municipal Court, TX deployed GovQA on its website to support public-facing case and records interactions. The GovQA implementation is classified under Governance, Risk and Compliance and was provisioned to centralize citizen request intake and automate compliance-oriented workflows for municipal court operations.
The deployment emphasizes web-based request intake and case management capabilities common to Governance, Risk and Compliance solutions, including structured request forms, workflow routing, status tracking, audit trail generation, and compliance reporting. Operational scope is focused on the Municipal Court front office and records personnel, with GovQA embedded on court webpages to capture external inquiries and align online citizen requests with internal document handling and case workflows.
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Austin Bergstrom International Airport | Transportation | 674 | $351M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2018 | n/a |
In 2018, Austin Bergstrom International Airport deployed GovQA on its website to centralize public records intake and request management. The implementation positions GovQA as the airport's primary Governance, Risk and Compliance application for public records, FOIA and information access workflows, providing a public facing portal for citizens to submit requests and for staff to track cases.
Configuration emphasized case management, automated routing and status tracking modules, using form based intake, correspondence templating and workflow automation consistent with municipal records handling. Operational scope covers airport departments responsible for records, customer service and information governance, and governance changes included formalizing triage and assignment processes and standardizing document handling and audit trail capture within GovQA to support compliance workflows.
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Austin Transit Partnership | Transportation | 87 | $140M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2023 | n/a |
In 2023, Austin Transit Partnership implemented GovQA on their website. Austin Transit Partnership implemented GovQA from Granicus as a front end Governance, Risk and Compliance application to handle public requests and case intake through its public-facing site.
The GovQA deployment centered on embedded web intake and case management, using GovQA to capture records requests, route tasks to internal work queues, and generate automated acknowledgements. GovQA was configured to support form capture, request tracking, status communications, and centralized document attachments, aligning with Governance, Risk and Compliance workflows for a transit authority.
Operational coverage is focused on public-facing request handling across customer service and records management functions, with role based access and audit trails configured for staff handling requests. Governance and process changes included standardized intake workflows, defined escalation paths, and staff permissions in GovQA to ensure consistent handling of public records and service requests on the Austin Transit Partnership website.
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Utilities | 15 | $1M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2020 | n/a |
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Transportation | 1900 | $176M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2018 | n/a |
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Government | 800 | $180M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2023 | n/a |
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Government | 1250 | $153M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2020 | n/a |
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Government | 1000 | $200M | United States | Granicus | GovQA | Governance, Risk and Compliance | 2021 | n/a |
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Buyer Intent: Companies Evaluating GovQA
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating GovQA. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating GovQA for Governance, Risk and Compliance include:
- Hillsborough County, FL, a United States based Government organization with 4000 Employees
- North Texas Tollway Authority, a United States based Government company with 860 Employees
- Omnicom Group, a United States based Communications organization with 75900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Hillsborough County, FL | Government | 4000 | $8.5B | United States | 2026-03-23 |
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North Texas Tollway Authority | Government | 860 | $996M | United States | 2026-03-11 |
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Omnicom Group | Communications | 75900 | $14.7B | United States | 2025-11-04 |
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Insurance | 86000 | $19.8B | United States | 2024-12-13 |
FAQ - APPS RUN THE WORLD GovQA Coverage
GovQA is a Governance, Risk and Compliance solution from Granicus.
Companies worldwide use GovQA, from small firms to large enterprises across 21+ industries.
Organizations such as State of Louisiana, Oregon Department of Human Services, City of Jacksonville, City of Boston and City of Austin, TX are recorded users of
GovQA for Governance, Risk and Compliance.
Companies using GovQA are most concentrated in Government, with adoption spanning over 21 industries.
Companies using GovQA are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of GovQA across Americas, EMEA, and APAC.
Companies using GovQA range from small businesses with 0-100 employees - 31.75%, to mid-sized firms with 101-1,000 employees - 39.68%, large organizations with 1,001-10,000 employees - 24.6%, and global enterprises with 10,000+ employees - 3.97%.
Customers of GovQA include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified GovQA customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Governance, Risk and Compliance.