List of HiJiffy Customers
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Since 2010, our global team of researchers has been studying HiJiffy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HiJiffy for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HiJiffy for Chatbots and Conversational AI include: Centara Hotels & Resorts, a Thailand based Leisure and Hospitality organisation with 9000 employees and revenues of $2.25 billion, Sun Siyam Resorts, a Maldives based Leisure and Hospitality organisation with 3000 employees and revenues of $1.00 billion, Chanalai Hotels and Resorts, a Thailand based Leisure and Hospitality organisation with 5000 employees and revenues of $600.0 million, Armed Forces Officers Club & Hotel, a United Arab Emirates based Leisure and Hospitality organisation with 1294 employees and revenues of $460.0 million, Leonardo Hotels UK & Ireland, ex Jurys Inn, a Ireland based Leisure and Hospitality organisation with 5000 employees and revenues of $440.0 million and many others.
Contact us if you need a completed and verified list of companies using HiJiffy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HiJiffy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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175 Paris | Leisure and Hospitality | 15 | $4M | France | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2024 | n/a |
In 2024, 175 Paris implemented HiJiffy on its website, adopting a Chatbots and Conversational AI solution to manage guest interactions. The deployment is a web-embedded conversational widget that serves as the primary site-level interface for guest messaging and reservation inquiries, aligning with the leisure and hospitality business functions of front desk, reservations, and pre-arrival communication.
HiJiffy is configured to run automated conversational workflows typical of Chatbots and Conversational AI, including reservation inquiry handling, frequently asked questions, and multilingual guest messaging, with message routing to staff via the HiJiffy console and the site chat interface. Governance and operational change center on shifting first-touch guest communication to the chatbot, establishing staff triage procedures for escalations, and maintaining vendor console access for configuration and ongoing message review, keeping the rollout scoped to the website and customer-facing services.
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A.G.T. | Leisure and Hospitality | 87 | $7M | Portugal | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2021 | n/a |
In 2021, A.G.T. deployed HiJiffy on its website. HiJiffy, a Chatbots and Conversational AI application, was embedded on the property site https://www.baiaalgarve.com/ to provide web-based guest engagement and frontline inquiry handling.
Configuration emphasized standard Chatbots and Conversational AI capabilities, including conversational user interface, FAQ automation, scripted booking assistance, and lead capture workflows delivered via a website widget. The setup included escalation paths to human staff, with operational coverage assigned to reservations and guest services personnel who maintain conversation content and escalation rules through the HiJiffy management console. Governance focused on content ownership and conversation flow updates by marketing and reservations teams, and the deployment was scoped to the web channel without indication of additional third-party system connections.
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ABC Hotel Group | Leisure and Hospitality | 68 | $7M | Philippines | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2020 | n/a |
In 2020, ABC Hotel Group deployed HiJiffy on its website. HiJiffy, a Chatbots and Conversational AI application, was embedded as a cloud-hosted web chat widget to capture guest inquiries, qualify booking intent, and surface FAQ responses. The deployment targeted online guest engagement for ABC Hotel Group in the Philippines via the company website, providing an automated front line for reservations and pre-arrival questions.
The implementation configured conversational workflows consistent with Chatbots and Conversational AI capabilities, including intent recognition, scripted booking assistance, automated FAQ resolution, and escalation paths to live staff. Operational ownership was positioned with guest services and reservations teams, and processes were adjusted to include chat handling, scripted response management, and content updates on the website chat interface. No named backend system integrations are specified in the provided source, so the architecture centers on the vendor hosted HiJiffy chat widget embedded on the site.
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Leisure and Hospitality | 19 | $2M | Thailand | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 59 | $6M | Thailand | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 10 | $2M | Thailand | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 30 | $5M | United Kingdom | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 11 | $1M | Netherlands | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 1294 | $460M | United Arab Emirates | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2020 | n/a |
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Leisure and Hospitality | 10 | $1M | France | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2025 | n/a |
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Buyer Intent: Companies Evaluating HiJiffy
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