List of HiJiffy Customers
Hijiffy
R. Filipe Folque no2 10,
Lisboa, 1050 110,
Portugal
Lisboa, 1050 110,
Portugal
351 21 123 0217
Professional Services
30
$3M
Since 2010, our global team of researchers has been studying HiJiffy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HiJiffy for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HiJiffy for Chatbots and Conversational AI include: Centara Hotels & Resorts, a Thailand based Leisure and Hospitality organisation with 9000 employees and revenues of $2.25 billion, Sun Siyam Resorts, a Maldives based Leisure and Hospitality organisation with 3000 employees and revenues of $1.00 billion, Chanalai Hotels and Resorts, a Thailand based Leisure and Hospitality organisation with 5000 employees and revenues of $600.0 million, Armed Forces Officers Club & Hotel, a United Arab Emirates based Leisure and Hospitality organisation with 1294 employees and revenues of $460.0 million, Leonardo Hotels UK & Ireland, ex Jurys Inn, a Ireland based Leisure and Hospitality organisation with 5000 employees and revenues of $440.0 million and many others.
Contact us if you need a completed and verified list of companies using HiJiffy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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175 Paris | Leisure and Hospitality | 15 | $4M | France | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2024 | n/a |
In 2024, 175 Paris implemented HiJiffy on its website, adopting a Chatbots and Conversational AI solution to manage guest interactions. The deployment is a web-embedded conversational widget that serves as the primary site-level interface for guest messaging and reservation inquiries, aligning with the leisure and hospitality business functions of front desk, reservations, and pre-arrival communication.
HiJiffy is configured to run automated conversational workflows typical of Chatbots and Conversational AI, including reservation inquiry handling, frequently asked questions, and multilingual guest messaging, with message routing to staff via the HiJiffy console and the site chat interface. Governance and operational change center on shifting first-touch guest communication to the chatbot, establishing staff triage procedures for escalations, and maintaining vendor console access for configuration and ongoing message review, keeping the rollout scoped to the website and customer-facing services.
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A.G.T. | Leisure and Hospitality | 87 | $7M | Portugal | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2021 | n/a |
In 2021, A.G.T. deployed HiJiffy on its website. HiJiffy, a Chatbots and Conversational AI application, was embedded on the property site https://www.baiaalgarve.com/ to provide web-based guest engagement and frontline inquiry handling.
Configuration emphasized standard Chatbots and Conversational AI capabilities, including conversational user interface, FAQ automation, scripted booking assistance, and lead capture workflows delivered via a website widget. The setup included escalation paths to human staff, with operational coverage assigned to reservations and guest services personnel who maintain conversation content and escalation rules through the HiJiffy management console. Governance focused on content ownership and conversation flow updates by marketing and reservations teams, and the deployment was scoped to the web channel without indication of additional third-party system connections.
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ABC Hotel Group | Leisure and Hospitality | 68 | $7M | Philippines | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2020 | n/a |
In 2020, ABC Hotel Group deployed HiJiffy on its website. HiJiffy, a Chatbots and Conversational AI application, was embedded as a cloud-hosted web chat widget to capture guest inquiries, qualify booking intent, and surface FAQ responses. The deployment targeted online guest engagement for ABC Hotel Group in the Philippines via the company website, providing an automated front line for reservations and pre-arrival questions.
The implementation configured conversational workflows consistent with Chatbots and Conversational AI capabilities, including intent recognition, scripted booking assistance, automated FAQ resolution, and escalation paths to live staff. Operational ownership was positioned with guest services and reservations teams, and processes were adjusted to include chat handling, scripted response management, and content updates on the website chat interface. No named backend system integrations are specified in the provided source, so the architecture centers on the vendor hosted HiJiffy chat widget embedded on the site.
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Akyra Thonglor Bangkok | Leisure and Hospitality | 19 | $2M | Thailand | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Akyra Thonglor Bangkok deployed HiJiffy on its public website, using the solution as a Chatbots and Conversational AI implementation to handle web-based guest engagement. The deployment focuses on enhancing online guest interactions for the 19 person leisure and hospitality property and positions HiJiffy as the primary conversational layer on the hotel site.
HiJiffy is implemented as an embedded website conversational widget, configured to deliver automated guest messaging, booking assistance and FAQ resolution consistent with Chatbots and Conversational AI capabilities. Configuration reflects a lightweight, small property footprint, emphasizing automated responses to common inquiries, lead capture for reservation follow up and clear escalation paths for handoff to live staff.
Operational coverage centers on front desk, reservations and guest services teams, with site administrators managing message templates, availability windows and escalation rules through the HiJiffy interface. Governance is handled internally by hotel operations and web administrators, and the implementation is confined to the company website with no named external integrations reported.
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Aleenta Resort & Spa | Leisure and Hospitality | 59 | $6M | Thailand | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Aleenta Resort & Spa implemented HiJiffy on its website, deploying HiJiffy as a Chatbots and Conversational AI application to centralize guest-facing conversational workflows and capture reservation inquiries. The implementation is explicitly web facing, with the HiJiffy chat widget embedded on Aleenta’s public site to handle inquiry intake and guided booking conversations for the property.
Configuration focused on category-aligned capabilities common to Chatbots and Conversational AI, including a web chat widget, conversational booking workflows for reservation capture, automated FAQ responses for guest services, and scripted pre-arrival or check-in messaging. HiJiffy was configured to orchestrate structured dialogues and escalate to human staff when needed, enabling a mix of automated responses and live handover for front desk or reservations agents.
No third-party system integrations are specified in the source, the deployment therefore appears to operate primarily as a website-embedded conversational layer rather than a deeply integrated property platform. Operational scope centers on guest engagement and reservations for a single leisure property, reflecting the property scale and staffing model of a 59-person resort.
Governance and rollout emphasized conversational content management, template maintenance, and staff workflow alignment, with responsibility for message handling and escalation expected to reside with front office and reservations teams. Ongoing configuration would include updating FAQ knowledge, refining booking scripts, and coordinating live handover procedures to ensure consistent guest experience through the HiJiffy Chatbots and Conversational AI implementation.
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Leisure and Hospitality | 10 | $2M | Thailand | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 30 | $5M | United Kingdom | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 11 | $1M | Netherlands | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 1294 | $460M | United Arab Emirates | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2020 | n/a |
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Leisure and Hospitality | 10 | $1M | France | HiJiffy | HiJiffy | Chatbots and Conversational AI | 2025 | n/a |
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Showing 1 to 10 of 116 entries
Buyer Intent: Companies Evaluating HiJiffy
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD HiJiffy Coverage
HiJiffy is a Chatbots and Conversational AI solution from HiJiffy.
Companies worldwide use HiJiffy, from small firms to large enterprises across 21+ industries.
Organizations such as Centara Hotels & Resorts, Sun Siyam Resorts, Chanalai Hotels and Resorts, Armed Forces Officers Club & Hotel and Leonardo Hotels UK & Ireland, ex Jurys Inn are recorded users of
HiJiffy for Chatbots and Conversational AI.
Companies using HiJiffy are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using HiJiffy are most concentrated in Thailand, Maldives and United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of HiJiffy across Americas, EMEA, and APAC.
Companies using HiJiffy range from small businesses with 0-100 employees - 62.07%, to mid-sized firms with 101-1,000 employees - 33.62%, large organizations with 1,001-10,000 employees - 4.31%, and global enterprises with 10,000+ employees - 0%.
Customers of HiJiffy include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified HiJiffy customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.