List of HootSuite Heyday Customers
Hootsuite
111 East 5th Avenue,
Vancouver, V5T 4L1, BC,
Canada
Vancouver, V5T 4L1, BC,
Canada
1 888-350-5191
Professional Services
2100
$360M
Since 2010, our global team of researchers has been studying HootSuite Heyday customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HootSuite Heyday for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HootSuite Heyday for Chatbots and Conversational AI include: Sports Experts Canada, a Canada based Retail organisation with 3000 employees and revenues of $900.0 million, Danone Germany, a Germany based Healthcare organisation with 1000 employees and revenues of $350.0 million, Decathlon UK, a United Kingdom based Retail organisation with 2000 employees and revenues of $270.0 million, Decathlon Singapore, a Singapore based Retail organisation with 1000 employees and revenues of $220.0 million, Patrick Morin, a Canada based Retail organisation with 1510 employees and revenues of $160.0 million and many others.
Contact us if you need a completed and verified list of companies using HootSuite Heyday, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HootSuite Heyday customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Balcony Systems Solutions | Manufacturing | 30 | $3M | United Kingdom | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Balcony Systems Solutions implemented HootSuite Heyday as a Chatbots and Conversational AI solution on its public website. Balcony Systems Solutions deployed HootSuite Heyday to provide front-line conversational engagement and automated customer service on the company website, using the full HootSuite Heyday application to manage visitor interactions and common support inquiries.
The deployment was delivered as a SaaS embedded widget on the corporate site and configured for automated FAQ handling, conversational routing to human agents when queries exceed bot scope, lead capture and basic session analytics. Administration and day to day tuning are managed by marketing and customer service staff, with workflows adjusted to include bot triage, escalation to human responders, and ongoing content updates to the HootSuite Heyday conversational model.
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Bath Depot | Construction and Real Estate | 2 | $1M | Canada | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Bath Depot implemented HootSuite Heyday on its public website, deploying a conversational interface to support online customer inquiries. The HootSuite Heyday implementation is categorized as Chatbots and Conversational AI and was provisioned to handle product questions, basic order guidance, and simple service requests for the two person Canadian construction and real estate retailer.
The deployment configured core conversational capabilities typical of Chatbots and Conversational AI including intent recognition, FAQ automation, scripted response flows, and handoff rules to human agents. Operational ownership is retained by Bath Depot staff, with configuration focused on web widget behavior, response templates, and escalation pathways, and monitoring tuned to the companys customer service and online sales functions. HootSuite Heyday is referenced by name and serves as the primary on‑site conversational interface for Bath Depot.
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Bizou | Retail | 110 | $13M | Canada | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Bizou implemented HootSuite Heyday on its website, deploying the application as a front-line conversational touchpoint for online shoppers. HootSuite Heyday, a Chatbots and Conversational AI solution, is embedded as a website chat interface to support e-commerce interactions and customer service inquiries, instrumenting product pages and purchasing journeys with real-time conversational handling.
Configuration emphasizes intent classification and FAQ automation, message templates and session routing to human agents, reflecting core Chatbots and Conversational AI capabilities. Operational ownership is concentrated in Bizou's customer service and e-commerce teams, with governance processes for conversation script versioning, training of intent models and escalation protocols to live support, and content management workflows maintained through the HootSuite Heyday administration console.
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Boutique La Vie En Rose | Retail | 4 | $1M | Canada | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Boutique La Vie En Rose deployed HootSuite Heyday for Chatbots and Conversational AI on its public website. The implementation uses the HootSuite Heyday web chat widget embedded across the site to capture visitor inquiries and support online customer engagement, aligning the application to customer service and online marketing functions for a four person retail team in Canada.
Configuration and day to day operations are managed by internal staff who build conversational flows, curate FAQ responses, and tune intent detection and automated routing, reflecting standard Chatbots and Conversational AI capabilities. The architecture is cloud hosted SaaS with a client side chat widget and backend conversation processing in HootSuite Heyday, enabling lightweight administration and simple escalation workflows that route complex interactions to human agents when needed.
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Cohens Home Furnishings | Retail | 80 | $8M | Canada | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Cohens Home Furnishings deployed HootSuite Heyday as a Chatbots and Conversational AI solution on its website. The implementation placed HootSuite Heyday at the front line of online customer engagement for the retailer, linking product discovery and basic support flows to the company website infrastructure.
The deployment uses an embedded website chat widget configuration, with vendor-hosted conversational processing and intent classification to automate common inquiries. Implemented capabilities include conversation flow design, a library of canned responses for product and store information, and automated routing to human agents when the bot reaches resolution limits, consistent with Chatbots and Conversational AI functional patterns.
Operational ownership was aligned to customer experience and e-commerce teams, who manage conversational content and periodic training of intents. Monitoring and updates are performed through the application management interface, with governance focused on maintaining response accuracy, seasonal content updates, and escalation rules to ensure human follow up for complex queries.
The rollout scope was limited to the company website and supported online retail workflows, impacting customer service and sales support functions. HootSuite Heyday is the primary conversational layer for Cohens Home Furnishings, providing automated customer interactions and a managed channel for initial engagement on the retailer website.
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Healthcare | 1000 | $350M | Germany | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2019 | n/a |
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Retail | 1000 | $220M | Singapore | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2023 | n/a |
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Retail | 2000 | $270M | United Kingdom | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 400 | $70M | Canada | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 10 | $1M | Canada | HootSuite | HootSuite Heyday | Chatbots and Conversational AI | 2022 | n/a |
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Showing 1 to 10 of 25 entries
Buyer Intent: Companies Evaluating HootSuite Heyday
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD HootSuite Heyday Coverage
HootSuite Heyday is a Chatbots and Conversational AI solution from HootSuite.
Companies worldwide use HootSuite Heyday, from small firms to large enterprises across 21+ industries.
Organizations such as Sports Experts Canada, Danone Germany, Decathlon UK, Decathlon Singapore and Patrick Morin are recorded users of
HootSuite Heyday for Chatbots and Conversational AI.
Companies using HootSuite Heyday are most concentrated in Retail and Healthcare, with adoption spanning over 21 industries.
Companies using HootSuite Heyday are most concentrated in Canada, Germany and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of HootSuite Heyday across Americas, EMEA, and APAC.
Companies using HootSuite Heyday range from small businesses with 0-100 employees - 60%, to mid-sized firms with 101-1,000 employees - 28%, large organizations with 1,001-10,000 employees - 12%, and global enterprises with 10,000+ employees - 0%.
Customers of HootSuite Heyday include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified HootSuite Heyday customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.