List of HotelKey Property Management Customers
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United States
Since 2010, our global team of researchers has been studying HotelKey Property Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HotelKey Property Management for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HotelKey Property Management for Hotel Property Management include: Red Roof Inn, a United States based Leisure and Hospitality organisation with 6500 employees and revenues of $2.30 billion, G6 Hospitality, a United States based Leisure and Hospitality organisation with 8000 employees and revenues of $1.50 billion, Extended Stay America, a United States based Leisure and Hospitality organisation with 10000 employees and revenues of $1.48 billion, Sonder by Marriot, a United States based Leisure and Hospitality organisation with 1421 employees and revenues of $621.0 million, La Quinta Resort & Club – La Quinta, CA, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using HotelKey Property Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HotelKey Property Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Extended Stay America | Leisure and Hospitality | 10000 | $1.5B | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2021 | n/a |
In 2021 Extended Stay America implemented HotelKey Property Management as its core Hotel Property Management solution to support guest services and front desk operations. The deployment centered on property-level operations and reservation workflows used by Guest Service Representatives and reservation staff across the company.
HotelKey Property Management was configured to handle standard property management capabilities including reservations, front desk check in and check out, guest folios and payment processing, and inventory and rate controls consistent with Hotel Property Management functionality. Onsite staff notes indicate Guest Service Representatives became proficient with HOTELKEY systems, arranging reservations, selling rooms to walk ins, and processing transactions which confirms primary use in guest facing workflows.
Operational coverage emphasized day to day front desk and reservation functions and extended to transactional handoffs with accounting for payment posting and folio reconciliation. Training and operational onboarding focused on guest facing teams with documented staff familiarity driving standardized check in and transaction processes.
Governance was centralized around property operations and guest services management with workflows adjusted to prioritize consolidated reservations handling and consistent front desk procedures. Implementation narratives and staff experience point to routine operational ownership by guest services and property management teams rather than corporate IT only oversight.
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G6 Hospitality | Leisure and Hospitality | 8000 | $1.5B | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2025 | n/a |
In 2025, G6 Hospitality implemented HotelKey Property Management as its core Hotel Property Management system across its Motel 6 and Studio 6 portfolios in the United States and Canada. The deployment covers G6 Hospitality’s North American network of over 1,500 properties and supports a planned expansion of more than 150 hotels in 2025 under the Motel 6 and Studio 6 brands.
HotelKey Property Management was provisioned with standard Hotel Property Management functional modules to support day to day hotel operations, including reservations and front desk operations, housekeeping management, rate and inventory controls, and guest journey workflows. Configuration emphasized a user friendly interface and franchisee adoption, and the implementation included reporting and operational dashboards to centralize performance visibility across properties.
Franchisees will maintain direct access to HotelKey’s PMS interface to ensure operational continuity and local control of daily workflows. The vendor noted that core development and engineering operations for HotelKey are based in Nagpur, India, which supports ongoing product updates and engineering coordination cited during the announcement, and G6 Hospitality’s placement inside OYO’s global portfolio frames the governance context for rollout coordination.
Governance and rollout messaging prioritizes operational continuity for franchise owners while enabling centralized feature rollout and platform support across the chain. G6 Hospitality and HotelKey stated the partnership is intended to optimize hotel operations, elevate guest experience, and improve operational efficiency, and leadership pointed to high adoption rates and positive feedback from hoteliers as supporting rationale.
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La Quinta Resort & Club – La Quinta, CA | Leisure and Hospitality | 1500 | $200M | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2023 | n/a |
In 2023 La Quinta Resort & Club in La Quinta, CA implemented HotelKey Property Management as its Hotel Property Management platform. The deployment established the HotelKey Property Management application as the primary system for property operations at the resort, aligning core hotel functions under a single property management platform.
The implementation configured standard Hotel Property Management functional modules including front desk operations for guest check-in and check-out, reservations management, folio and billing, housekeeping tracking and property-level reporting. HotelKey Property Management is part of HotelKey’s broader product set which also comprises an enterprise-grade central reservations system, a POS system and the TrainKey training solution, providing a vendor-native pathway to unify reservations, point of sale and staff training workflows when those components are adopted.
Operational coverage focused on guest services, front desk, housekeeping and revenue management teams at the property, with role-based access and operational configuration to reflect resort operating procedures. Governance emphasized standardized operational workflows and staff onboarding processes consistent with Hotel Property Management deployments, enabling La Quinta to centralize property-level operations and standardize day-to-day hotel management practices.
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Leisure and Hospitality | 6500 | $2.3B | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2024 | n/a |
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Leisure and Hospitality | 1421 | $621M | United States | HotelKey | HotelKey Property Management | Hotel Property Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating HotelKey Property Management
- Lead Edge Capital, a United States based Banking and Financial Services organization with 90 Employees
- Roompricegenie Switzerland, a Switzerland based Leisure and Hospitality company with 25 Employees
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