List of Hotjar Customers
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Since 2010, our global team of researchers has been studying Hotjar customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hotjar for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hotjar for Customer Experience include: ALPLA Family of Pioneers, a Austria based Manufacturing organisation with 25440 employees and revenues of $5300000.00 billion, McKesson, a United States based Distribution organisation with 45000 employees and revenues of $359.10 billion, Australian Public Service, a Australia based Government organisation with 155796 employees and revenues of $338.12 billion, Toyota, a Japan based Automotive organisation with 383853 employees and revenues of $323.16 billion, Avera Health, a United States based Healthcare organisation with 22100 employees and revenues of $285.00 billion and many others.
Contact us if you need a completed and verified list of companies using Hotjar, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hotjar customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Data Gumbo | Professional Services | 25 | $3M | United States | Contentsquare | Hotjar | Customer Experience | 2019 | n/a |
In 2019, Data Gumbo deployed Hotjar on its public website to instrument user behavior and customer experience analytics, classified in the Customer Experience category. The deployment used Hotjar's client-side JavaScript snippet to capture session recordings, heatmaps, click maps, and on-site feedback polls, with core Hotjar modules configured for page-level behavior analysis. Hotjar was applied to primary marketing and product touchpoints to observe visitor flows and enable qualitative session replay.
Operational ownership was assigned to web and marketing personnel who managed tag placement, segmentation, and recording filters, and who routed qualitative findings into product and UX workflows. Data collection surfaced in the Hotjar SaaS console for review by marketing and product teams, with sampling and filter controls configured to align with site governance and privacy controls. This implementation positions Data Gumbo Hotjar Customer Experience instrumentation as the primary on-site behavioral analytics layer supporting website-driven marketing and product decisioning.
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ElePass | Professional Services | 20 | $2M | United States | Contentsquare | Hotjar | Customer Experience | 2018 | n/a |
In 2018, ElePass implemented Hotjar on its public website to instrument user behavior and capture in-page feedback. The implementation used Hotjar client side tracking to collect heatmaps, session recordings, conversion funnels, and surveys, aligning with the Customer Experience category and supporting website analytics and product UX research.
Configuration emphasized page level targeting, event tagging, and sample controls to scope recordings for marketing and product teams, with Hotjar dashboards and session captures used as primary artifacts for user journey analysis. Governance centered on access controls and a workflow that routed qualitative session data and survey feedback into product backlog refinement and content optimization processes, formalizing how Customer Experience observations informed iterative UX and marketing experiments.
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ENDVR | Professional Services | 50 | $10M | Canada | Contentsquare | Hotjar | Customer Experience | 2022 | n/a |
In 2022, ENDVR deployed Hotjar on its public website. The Hotjar implementation was scoped as a Customer Experience solution to capture user behavior and to support UX research and marketing analytics, positioning Hotjar as ENDVR Customer Experience tooling for web behavioral analysis.
Implementation was delivered by embedding the Hotjar JavaScript tracking snippet in site templates and enabling standard Hotjar modules including heatmaps, session recordings, feedback polls and on site surveys. Operational coverage was limited to the corporate website, and the primary business functions consuming Hotjar data were marketing and UX teams for iterative content and interface decisions. Governance centered on front end deployment controls and access management for session data to align with privacy and consent requirements.
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Professional Services | 10 | $1M | United Kingdom | Contentsquare | Hotjar | Customer Experience | 2022 | n/a |
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Professional Services | 55 | $6M | Germany | Contentsquare | Hotjar | Customer Experience | 2018 | n/a |
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Media | 600 | $70M | Germany | Contentsquare | Hotjar | Customer Experience | 2021 | n/a |
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Professional Services | 10 | $1M | United States | Contentsquare | Hotjar | Customer Experience | 2017 | n/a |
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Professional Services | 10 | $1M | Netherlands | Contentsquare | Hotjar | Customer Experience | 2019 | n/a |
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Professional Services | 47 | $4M | Norway | Contentsquare | Hotjar | Customer Experience | 2018 | n/a |
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Professional Services | 10 | $1M | United States | Contentsquare | Hotjar | Customer Experience | 2022 | n/a |
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Buyer Intent: Companies Evaluating Hotjar
- SharksCode Ukraine, a Ukraine based Professional Services organization with 300 Employees
- Al Mal Capital, a United Arab Emirates based Banking and Financial Services company with 46 Employees
- Blackmores, a Australia based Retail organization with 1200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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