List of Hotjar Customers
Contentsquare
7 Rue de Madrid,
Paris, 75008,
France
Paris, 75008,
France
33 1 88 24 24 63
Professional Services
1800
$460M
Since 2010, our global team of researchers has been studying Hotjar customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hotjar for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hotjar for Customer Experience include: McKesson, a United States based Professional Services organisation with 45000 employees and revenues of $400.00 billion, Australian Public Service, a Australia based Government organisation with 155796 employees and revenues of $338.12 billion, Toyota, a Japan based Automotive organisation with 383853 employees and revenues of $323.16 billion, Avera Health, a United States based Healthcare organisation with 22100 employees and revenues of $285.00 billion, Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion and many others.
Contact us if you need a completed and verified list of companies using Hotjar, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hotjar customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Data Gumbo | Professional Services | 25 | $3M | United States | Contentsquare | Hotjar | Customer Experience | 2019 | n/a |
In 2019, Data Gumbo deployed Hotjar on its public website to instrument user behavior and customer experience analytics, classified in the Customer Experience category. The deployment used Hotjar's client-side JavaScript snippet to capture session recordings, heatmaps, click maps, and on-site feedback polls, with core Hotjar modules configured for page-level behavior analysis. Hotjar was applied to primary marketing and product touchpoints to observe visitor flows and enable qualitative session replay.
Operational ownership was assigned to web and marketing personnel who managed tag placement, segmentation, and recording filters, and who routed qualitative findings into product and UX workflows. Data collection surfaced in the Hotjar SaaS console for review by marketing and product teams, with sampling and filter controls configured to align with site governance and privacy controls. This implementation positions Data Gumbo Hotjar Customer Experience instrumentation as the primary on-site behavioral analytics layer supporting website-driven marketing and product decisioning.
|
 |
ElePass | Professional Services | 20 | $2M | United States | Contentsquare | Hotjar | Customer Experience | 2018 | n/a |
In 2018, ElePass implemented Hotjar on its public website to instrument user behavior and capture in-page feedback. The implementation used Hotjar client side tracking to collect heatmaps, session recordings, conversion funnels, and surveys, aligning with the Customer Experience category and supporting website analytics and product UX research.
Configuration emphasized page level targeting, event tagging, and sample controls to scope recordings for marketing and product teams, with Hotjar dashboards and session captures used as primary artifacts for user journey analysis. Governance centered on access controls and a workflow that routed qualitative session data and survey feedback into product backlog refinement and content optimization processes, formalizing how Customer Experience observations informed iterative UX and marketing experiments.
|
 |
ENDVR | Professional Services | 50 | $10M | Canada | Contentsquare | Hotjar | Customer Experience | 2022 | n/a |
In 2022, ENDVR deployed Hotjar on its public website. The Hotjar implementation was scoped as a Customer Experience solution to capture user behavior and to support UX research and marketing analytics, positioning Hotjar as ENDVR Customer Experience tooling for web behavioral analysis.
Implementation was delivered by embedding the Hotjar JavaScript tracking snippet in site templates and enabling standard Hotjar modules including heatmaps, session recordings, feedback polls and on site surveys. Operational coverage was limited to the corporate website, and the primary business functions consuming Hotjar data were marketing and UX teams for iterative content and interface decisions. Governance centered on front end deployment controls and access management for session data to align with privacy and consent requirements.
|
 |
SnapSea | Professional Services | 10 | $1M | United Kingdom | Contentsquare | Hotjar | Customer Experience | 2022 | n/a |
In 2022, SnapSea implemented Hotjar as its Customer Experience tool on its public website. The implementation is focused on capturing behavioral analytics and direct on-page feedback for a UK professional services firm with approximately ten employees.
The Hotjar deployment uses the front-end tracking snippet to enable session recording, heatmaps, click and scroll maps, conversion funnel observation, and on-page feedback polls and surveys. Configuration work emphasized sampling settings, recording filters, widget placement, and consent-aware capture consistent with Customer Experience instrumentation best practices, and the full application name Hotjar appears in tagging and configuration documents.
Operational scope is website-level, with product, marketing, and UX workstreams consuming session replays and qualitative feedback to inform site content and user-flow changes. Governance is implemented through role-based access to recordings, retention and data sampling controls, and consent management aligned with small-team operational practices for ongoing website experience optimization.
|
 |
Studio 3T | Professional Services | 55 | $6M | Germany | Contentsquare | Hotjar | Customer Experience | 2018 | n/a |
In 2018, Studio 3T deployed Hotjar on its public website to capture visitor behavior and support Customer Experience workflows. The implementation used the Hotjar JavaScript snippet embedded site wide to enable heatmaps, session recordings, conversion funnels, on site feedback widgets and form analytics, reflecting standard Customer Experience capabilities. Collected behavioral signals were consumed by product management, UX research and marketing teams to inform site evaluation and iterative design work.
Deployment and operational controls emphasized client side tagging, consent aware sampling and configurable retention settings to align with privacy expectations in Germany. No specific third party integrations are recorded, therefore Hotjar outputs were routed into existing analytics and UX review workflows rather than into a named external platform. Governance focused on centralized access controls for session data and regular cross functional review cadences between product, marketing and support.
|
 |
|
Media | 600 | $70M | Germany | Contentsquare | Hotjar | Customer Experience | 2021 | n/a |
|
|
|
|
Professional Services | 10 | $1M | United States | Contentsquare | Hotjar | Customer Experience | 2017 | n/a |
|
|
|
|
Professional Services | 10 | $1M | Netherlands | Contentsquare | Hotjar | Customer Experience | 2019 | n/a |
|
|
|
|
Professional Services | 47 | $4M | Norway | Contentsquare | Hotjar | Customer Experience | 2018 | n/a |
|
|
|
|
Professional Services | 10 | $1M | United States | Contentsquare | Hotjar | Customer Experience | 2022 | n/a |
|
Showing 1 to 10 of 86589 entries
Buyer Intent: Companies Evaluating Hotjar
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Hotjar. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Hotjar for Customer Experience include:
- Delaney Valuations, a United States based Construction and Real Estate organization with 210 Employees
- LPC Advisors, a India based Professional Services company with 120 Employees
- SharksCode Ukraine, a Ukraine based Professional Services organization with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Hotjar Coverage
Hotjar is a Customer Experience solution from Contentsquare.
Companies worldwide use Hotjar, from small firms to large enterprises across 21+ industries.
Organizations such as McKesson, Australian Public Service, Toyota, Avera Health and Shell are recorded users of
Hotjar for Customer Experience.
Companies using Hotjar are most concentrated in Professional Services, Government and Automotive, with adoption spanning over 21 industries.
Companies using Hotjar are most concentrated in United States, Australia and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Hotjar across Americas, EMEA, and APAC.
Companies using Hotjar range from small businesses with 0-100 employees - 65.67%, to mid-sized firms with 101-1,000 employees - 24.22%, large organizations with 1,001-10,000 employees - 8.43%, and global enterprises with 10,000+ employees - 1.67%.
Customers of Hotjar include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Hotjar customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.