AI Buyer Insights:

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of iAdvize Conversational Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
4 Pieds Retail 45 $5M France iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2014 n/a In 2014, 4 Pieds deployed iAdvize Conversational Platform on its public website to support online customer interactions. The iAdvize Conversational Platform is a Chatbots and Conversational AI application providing web-embedded conversational engagement and live chat capabilities, positioning iAdvize as the customer service and storefront engagement layer for 4 Pieds ecommerce operations. The implementation centers on a site-embedded chat widget and an agent console, delivering real-time text conversations, proactive messaging and visitor context to service agents, with centralized routing and queuing to manage inbound inquiries. Operational coverage targets online customer service and sales support workflows, where agents use the iAdvize agent interface to handle product questions, order inquiries and post-sale assistance, and configuration focuses on conversational flows, agent workload distribution and web triggering rules.
Actimat Professional Services 18 $2M France iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2017 n/a In 2017, Actimat implemented iAdvize Conversational Platform on its public website as a customer engagement channel. Actimat deployed iAdvize Conversational Platform to introduce Chatbots and Conversational AI capabilities into its client-facing digital touchpoints, aligning the tool with online inquiry handling for a France-based professional services firm of 18 employees. The implementation focused on an embedded web conversational widget, combining automated messaging and live agent handoff workflows common to Chatbots and Conversational AI deployments. Configuration included visitor targeting, scripted proactive invitations, and conversation routing to customer-facing staff, with operational use of conversational analytics for monitoring engagement and response patterns. Operational ownership was placed with customer-facing teams, with the platform serving sales inquiry capture and client support functions across the website. Governance centered on message templates, routing rules, and agent access controls, with iterative tuning of automated flows and handoff criteria to match the firm’s small team structure.
Aegide-Domitys Banking and Financial Services 90 $10M France iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2017 n/a In 2017 Aegide-Domitys implemented iAdvize Conversational Platform on its website to introduce Chatbots and Conversational AI capabilities for customer engagement and assisted service. The deployment targeted the web channel, embedding the iAdvize Conversational Platform chat interface across property and product pages to enable real time visitor engagement, conversational lead capture, and synchronous support routing. Configuration centered on category-aligned capabilities typical of Chatbots and Conversational AI, including a visitor-facing chat widget, proactive messaging rules, skill based routing to human agents, session handoff workflows, and analytics dashboards for conversation monitoring. Operational responsibility was defined for customer service and digital marketing teams, with governance focused on standardized messaging scripts and escalation protocols to manage conversational flows and agent handoffs.
Transportation 78399 $36.5B France iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2015 n/a
Professional Services 200 $20M Germany iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2020 n/a
Leisure and Hospitality 50 $5M United Kingdom iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2014 n/a
Retail 5000 $667M France iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2016 n/a
Retail 1000 $164M Spain iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2017 n/a
Insurance 10 $1M Australia iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2017 n/a
Healthcare 15070 $2.7B Italy iAdvize iAdvize Conversational Platform Chatbots and Conversational AI 2017 n/a
Showing 1 to 10 of 285 entries

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