AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of In-House Customer Surveys Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Amazon Retail 1578000 $638.0B United States In-House Applications In-House Customer Surveys Survey and Questionnaire 2015 n/a
In 2015, Amazon deployed In-House Customer Surveys as a daily in-house employee feedback program known internally as Connections. The implementation positioned In-House Customer Surveys as a Survey and Questionnaire application supporting HR and people-analytics functions to collect frontline worker feedback across United States operations. The deployment was run in-house by Amazon and configured for a daily pulse survey cadence, with functional capabilities focused on scheduled survey delivery, response aggregation, and automated local manager reports. The solution produced trend detection workflows designed to surface operational issues to managers and leadership quickly, enabling manager-level remediation loops and leadership visibility. Operational coverage was centered on frontline employees in the United States and the program fed HR and people-analytics processes and local management reporting. No external system integrations or implementation partners are specified in the available information. Reported outcomes included faster trend detection and the generation of local manager reports, while risks called out by employees included concerns about anonymity and data reliability, which affected perceptions of response integrity. Governance and process emphasis shifted toward rapid issue escalation and manager reporting within Amazon’s people-analytics operating model.
Google Communications 190820 $402.8B United States In-House Applications In-House Customer Surveys Survey and Questionnaire 2006 n/a
In 2006, Google deployed In-House Customer Surveys as an internal employee survey program commonly referenced as Googlegeist. The In-House Customer Surveys application is classified in the Survey and Questionnaire category and is operated by Google’s People Analytics team to capture attitudes about managers, teams, and company culture across the United States and globally. The In-House Customer Surveys implementation includes configurable survey design and cadence, anonymity controls to protect individual responses, and analytics dashboards for aggregate and cohort analysis. Google’s In-House Customer Surveys, a Survey and Questionnaire application used by People Analytics, supports recurring distribution scheduling, manager-level reporting, and longitudinal trend analysis to inform HR decision making. Governance is led by the People Analytics function within Google’s HR practice, with the survey embedded into HR workflows for manager training and policy review. Data from In-House Customer Surveys is used to shape management development and retention strategies, and the program operates as a core input to people-analytics driven HR processes globally.
Oesterreichische Nationalbank Banking and Financial Services 1170 $486M Austria In-House Applications In-House Customer Surveys Survey and Questionnaire 2018 n/a
In 2018, Oesterreichische Nationalbank implemented In-House Customer Surveys to operate its OeNB Euro Survey, placing the deployment in the Survey and Questionnaire category. The implementation directly supports the OeNB mission of economic analysis for Central, Eastern and Southeastern Europe and is used to collect standardized data across ten countries, including Bulgaria, the Czech Republic, Croatia, Hungary, Poland, Romania, Albania, Bosnia and Herzegovina, North Macedonia and Serbia. Samples are configured at 1,000 randomly selected respondents per country, representing the population over 14 years and balanced by age, gender and regional distribution. The cadence of the instrument follows the established annual autumn wave introduced in 2015, and the in-house application enforces that schedule and sample design. The In-House Customer Surveys application comprises multilingual questionnaire management, quota based sample control, randomized respondent selection, survey routing and branching logic, and secure data capture with respondent anonymization. Built in fieldwork management capabilities include interviewer assignment, monitoring and batch processing for weighting and sample balancing to ensure demographic representativeness. The platform maintains versioned questionnaires and metadata to support reproducible cross country analysis and archival of instrument changes. Deployment is in-house, operated by OeNB research and statistics teams with localized fieldwork execution in each of the ten CESEE countries. Operational coverage spans survey design, field operations, data cleaning and preparation for economic research, with standardized data outputs produced for cross country comparison and trend analysis. The application exposes interfaces for controlled data export in standard statistical file formats to support internal research workflows while preserving data confidentiality. Governance is centralized under OeNB survey teams, with formalized questionnaire approval, translation quality assurance, sampling protocol oversight and an annual rollout calendar tied to the autumn survey wave. Operational ownership includes recruiter and interviewer protocols, adherence to quotas and systematic data quality checks embedded in the survey process. The In-House Customer Surveys system functions as a core research data collection tool for the Oesterreichische Nationalbank economic analysis of CESEE.
Professional Services 20515 $8.4B United States In-House Applications In-House Customer Surveys Survey and Questionnaire 2020 n/a
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FAQ - APPS RUN THE WORLD In-House Customer Surveys Coverage

In-House Customer Surveys is a Survey and Questionnaire solution from In-House Applications.

Companies worldwide use In-House Customer Surveys, from small firms to large enterprises across 21+ industries.

Organizations such as Amazon, Google, Workday Inc and Oesterreichische Nationalbank are recorded users of In-House Customer Surveys for Survey and Questionnaire.

Companies using In-House Customer Surveys are most concentrated in Retail, Communications and Professional Services, with adoption spanning over 21 industries.

Companies using In-House Customer Surveys are most concentrated in United States and Austria, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of In-House Customer Surveys across Americas, EMEA, and APAC.

Companies using In-House Customer Surveys range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 75%.

Customers of In-House Customer Surveys include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified In-House Customer Surveys customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Survey and Questionnaire.