List of Infor CRM (ex SalesLogix) Customers
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United States
Since 2010, our global team of researchers has been studying Infor CRM (ex SalesLogix) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor CRM (ex SalesLogix) for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor CRM (ex SalesLogix) for CRM include: Lincoln National Corporation, a United States based Insurance organisation with 10848 employees and revenues of $17.99 billion, SKM Air Conditioning, a United Arab Emirates based Manufacturing organisation with 1500 employees and revenues of $250.0 million, PinnacleCare Health Advisors, a United States based Professional Services organisation with 100 employees and revenues of $100.0 million, BES Utilities, a United Kingdom based Utilities organisation with 254 employees and revenues of $96.0 million, Delta Dental of Oklahoma, a United States based Insurance organisation with 150 employees and revenues of $24.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor CRM (ex SalesLogix), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Infor CRM (ex SalesLogix) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BES Utilities | Utilities | 254 | $96M | United Kingdom | Infor | Infor CRM (ex SalesLogix) | CRM | 2016 | n/a |
In 2016, BES Utilities implemented Infor CRM (ex SalesLogix) as its primary CRM to support tenancy administration and customer contact workflows. The Infor CRM deployment was positioned to centralize tenant records and day-to-day communication for the Change of Tenancy Administrator role within BES Utilities United Kingdom operations.
The implementation emphasized contact and account management, case and complaint handling, communication logging for inbound and outbound calls, and email interaction tracking. Configuration work aligned with standard CRM capabilities including activity tracking, case lifecycle management, tenancy record updates, and role-based access controls to support administrative and contact center staff.
Operational use is documented between March 2016 and October 2018 where Change of Tenancy Administrators used Infor CRM daily to action vacated commercial tenancies, process inbound and outbound correspondence, and manage complaint workflows. Governance centered on process-driven tenancy change workflows and case escalation procedures, embedding the application into customer service and tenancy administration functions.
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Delta Dental of Oklahoma | Insurance | 150 | $24M | United States | Infor | Infor CRM (ex SalesLogix) | CRM | 2011 | n/a |
In 2011, Delta Dental of Oklahoma implemented Infor CRM (ex SalesLogix) as its CRM to support database administration and reporting across IT and business departments. The deployment was structured as multiple company-wide CRM databases to provide consolidated contact and member records for departmental workflows.
Infor CRM (ex SalesLogix) was configured with extensive database customizations and periodic upgrades, with operational emphasis on database design, maintenance, and SQL query reporting to support operational reporting and user queries. Configuration work included tailored data schemas, form and field-level customizations, and upgrade orchestration to keep production databases current.
Operational ownership was centralized under the Director of Assurance Services who managed staff, administered multiple CRM databases, provided consulting and training, and acted as liaison between IT and other departments for CRM projects. Governance practices included routine maintenance scheduling, version control for customizations, role-based access administration, and budgetary oversight to align CRM operations with organizational priorities.
The implementation emphasized in-house advanced IT functions such as SQL reporting and database maintenance, establishing an internally administered Infor CRM environment that supports Delta Dental of Oklahoma CRM data management and cross-departmental workflows.
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Hamworthy Heating | Manufacturing | 100 | $15M | United Kingdom | Infor | Infor CRM (ex SalesLogix) | CRM | 2018 | CPiO |
In 2018 Hamworthy Heating implemented Infor CRM (ex SalesLogix) alongside Sage Line 500 as an integrated CRM deployment to centralize customer data and support sales, pre-sales, technical and service functions. The implementation was executed by CPiO and incorporated Sage Configurator to address a complex, configurator-driven quotation workflow.
The solution configuration included configurable user screens within Infor CRM (ex SalesLogix) to tailor information views by job function, and the Sage Configurator dataset was authored and held in SalesLogix for direct access by sales and pre-sales staff. All quotes are recorded in SalesLogix, and the environment was configured so that when an order is accepted the system automatically creates sales orders in Sage Line 500, aligning quotation, configuration and order processing.
The deployment is a modular, fully integrated architecture connecting Infor CRM (ex SalesLogix) with Sage Line 500 and the Configurator module, with operational coverage extending to sales, pre-sales, technical and service teams. Sales, service and field engineers gained access to customer history, product and parts information required for each job, improving scheduling and job management workflows and providing sales staff with up to date status on pending quotes and jobs.
CPiO conducted a business process review with Hamworthy Heating to map workflows and configure screens and automation to business roles, formalizing governance around quoting, order creation and field service scheduling. The implementation centralized customer data and integrated CRM with back office configuration and order processing, enabling more consistent quote handling and improved service quality as stated by the client.
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Life Sciences | 200 | $10M | Colombia | Infor | Infor CRM (ex SalesLogix) | CRM | 2006 | n/a |
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Insurance | 10848 | $18.0B | United States | Infor | Infor CRM (ex SalesLogix) | CRM | 2012 | n/a |
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Professional Services | 137 | $17M | United Kingdom | Infor | Infor CRM (ex SalesLogix) | CRM | 2020 | n/a |
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Distribution | 30 | $5M | United States | Infor | Infor CRM (ex SalesLogix) | CRM | 2002 | n |
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Construction and Real Estate | 15 | $3M | United States | Infor | Infor CRM (ex SalesLogix) | CRM | 2009 | n/a |
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Professional Services | 100 | $100M | United States | Infor | Infor CRM (ex SalesLogix) | CRM | 2018 | n/a |
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Banking and Financial Services | 10 | $1M | United States | Infor | Infor CRM (ex SalesLogix) | CRM | 2015 | n/a |
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Buyer Intent: Companies Evaluating Infor CRM (ex SalesLogix)
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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