List of Infor Lawson HCM Employee Relations Customers
New York, 10011, NY,
United States
Since 2010, our global team of researchers has been studying Infor Lawson HCM Employee Relations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor Lawson HCM Employee Relations for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor Lawson HCM Employee Relations for Employee Experience include: Dollar General, a United States based Retail organisation with 194200 employees and revenues of $40.60 billion, Republic Services, a United States based Utilities organisation with 42000 employees and revenues of $16.03 billion, State of New Hampshire, a United States based Government organisation with 11402 employees and revenues of $6.00 billion, PPD, a United States based Professional Services organisation with 40000 employees and revenues of $4.70 billion, Northeast Georgia Physicians Group, a United States based Healthcare organisation with 500 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor Lawson HCM Employee Relations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Infor Lawson HCM Employee Relations customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dollar General | Retail | 194200 | $40.6B | United States | Infor | Infor Lawson HCM Employee Relations | Employee Experience | 2000 | n/a |
In 2000, Dollar General deployed Infor Lawson HCM Employee Relations to centralize employee-facing HR processes and standardize HR service delivery. The Infor Lawson HCM Employee Relations implementation was scoped to support Employee Experience use cases including employee relations case management, benefits and compensation inquiries, onboarding, and orientation delivery across the U.S. HR organization.
Configured capabilities focused on employee relations case tracking, leaves and accommodations workflow, onboarding and orientation document management, and benefits inquiry handling, aligning with standard Employee Experience functionality. The system was used to create orientation materials and to conduct instructor-led orientation classes of up to 20 employees, while serving as the authoritative record for employee contacts regarding compensation and benefits.
The implementation included an operational integration with a third party leave administration provider to coordinate leaves of absence and ensure legal compliance and consistency with company policies, and the Infor Lawson HCM Employee Relations instance interoperated with KRONOS for timekeeping coordination and SharePoint for orientation document storage. Coverage extended to HR teams responsible for onboarding, leave administration, benefits, and employee engagement committees, with governance oriented toward standardized case documentation, escalation workflows, and consistent handling of employee relations matters in support of Dollar General's Serving Others mission.
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Northeast Georgia Physicians Group | Healthcare | 500 | $80M | United States | Infor | Infor Lawson HCM Employee Relations | Employee Experience | 2012 | n/a |
In 2012, Northeast Georgia Physicians Group implemented Infor Lawson HCM Employee Relations to support Employee Experience across HR and employee relations operations. The deployment focused on formalizing case management and transaction workflows for employee events such as disciplinary actions, terminations, and unemployment claim processing.
The Infor Lawson HCM Employee Relations configuration captured core functional workflows, including entry of disciplinary actions and approve and reject processing for terminations within Lawson. Document management procedures were established by scanning clinical licenses and certificates into Perceptive Content ImageNow and associating those images with employee records to support verification and case files.
Operational touch points included submitting partial unemployment claims to the Georgia Department of Labor, responding to employment verification requests from employees and lenders, and handling inbound employee telephone inquiries and call routing. Daily huddles and a staffed Employee Relations clerical team executed case intake, supply ordering, visitor screening at the main hospital entrance, and other support tasks, indicating usage across HR, Employee Relations, and front desk functions.
Governance emphasized workflow orchestration inside Infor Lawson HCM Employee Relations for approvals and case tracking, with procedural responsibilities assigned to clerical staff to maintain records and escalate issues. The implementation shows a practical alignment of Infor Lawson HCM Employee Relations to Employee Experience activities, embedding document imaging, claims processing, approval workflows, and phone and front-desk operations into standardized HR procedures.
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PPD | Professional Services | 40000 | $4.7B | United States | Infor | Infor Lawson HCM Employee Relations | Employee Experience | 2009 | n/a |
In 2009, PPD implemented Infor Lawson HCM Employee Relations to centralize Employee Experience capabilities across its global HR organization. The Infor Lawson HCM Employee Relations deployment was built around the Lawson HR database and focused on strengthening data structure and integrity as part of organizational restructuring efforts advised by global HR business partners.
Implementation emphasized functional capabilities for employee relations management, master employee record stewardship, and enterprise reporting and analysis. Configuration work targeted workflows for case management and standardized employee data fields to ensure valid data structures within the Lawson HR database and to support consistent HR processing across regions.
Operational scope covered global HR business partners and HR operations responsible for workforce data management, organizational design decisions, and compliance of employee information. Governance activity included advising HR on restructuring to align organizational hierarchies with the Lawson HR database schema, instituting data stewardship responsibilities, and formalizing reporting definitions for global use.
The Infor Lawson HCM Employee Relations implementation supported global data management of employee information, including reporting and analysis, and established an operational link between HR organizational design work and the Lawson HR database to preserve data integrity.
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Republic Services | Utilities | 42000 | $16.0B | United States | Infor | Infor Lawson HCM Employee Relations | Employee Experience | 2011 | n/a |
In 2011, Republic Services implemented Infor Lawson HCM Employee Relations within its HRIS environment to centralize employee relations workflows and support HR operations across an organization of approximately 42,000 employees. The deployment was aligned to the Employee Experience category and intended to standardize case handling, documentation, and investigative workflows for HR and employee relations teams.
Infor Lawson HCM Employee Relations was configured to deliver core employee relations functionality, including case management for disciplinary and grievance tracking, structured incident documentation, configurable workflow templates, and role based access controls linked to personnel records. Configuration focused on embedding Employee Relations processes inside the Lawson HCM framework to ensure consistent record keeping, auditability, and process-driven handling of employee matters.
Governance centered on instituting workflow driven escalation paths, standardized documentation practices within Employee Experience processes, and role centered permissions for HR case handlers and managers. The implementation emphasized integration with the central HRIS to surface authoritative employee data and maintain a single source of truth for employee status while keeping the scope targeted to HR and employee relations operations rather than extending to unrelated business functions.
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State of New Hampshire | Government | 11402 | $6.0B | United States | Infor | Infor Lawson HCM Employee Relations | Employee Experience | 2006 | n/a |
In 2006, the State of New Hampshire implemented Infor Lawson HCM Employee Relations. The deployment targeted employee relations workflows within the state's human resources organization and aligns with the Employee Experience category, supporting HR and employee relations functions across executive branch agencies.
Infor Lawson HCM Employee Relations was configured to centralize case management for disciplinary actions, employee investigations, documentation retention, and HR correspondence, using standard Employee Experience capabilities such as workflow automation, configurable case types, permissions, and audit logging. Configuration emphasis included templated case records, escalation routing, and native reporting to support HR operational processes.
The implementation included interfaces to statewide personnel master records and payroll feeds, and was provisioned to operate with existing identity and access control services to ensure consistent user authentication and authorization across departments. Integration patterns reflected batch and transactional interfaces for record synchronization and feeding HR operational reporting, enabling the application to participate in the state HR information ecosystem.
Governance for Infor Lawson HCM Employee Relations was instituted through centralized HR policy enforcement, standardized case handling procedures, and defined approval workflows, with departmental administrators responsible for local configuration and compliance. Rollout and change control focused on staged adoption by agency HR teams, training on case workflows, and establishment of audit and retention policies to maintain procedural consistency.
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