List of Jeppesen Crew Planning Customers
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Since 2010, our global team of researchers has been studying Jeppesen Crew Planning customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jeppesen Crew Planning for Workforce Planning from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jeppesen Crew Planning for Workforce Planning include: Delta Air Lines, a United States based Transportation organisation with 103000 employees and revenues of $61.64 billion, Lufthansa Germany, a Germany based Transportation organisation with 101709 employees and revenues of $40.60 billion, British Airways United Kingdom, a United Kingdom based Transportation organisation with 37401 employees and revenues of $17.76 billion, Malaysia Airlines, a Malaysia based Transportation organisation with 12000 employees and revenues of $3.00 billion, Kalitta Air, a United States based Transportation organisation with 1500 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using Jeppesen Crew Planning, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Jeppesen Crew Planning customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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British Airways United Kingdom | Transportation | 37401 | $17.8B | United Kingdom | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2001 | n/a |
In 2001, British Airways United Kingdom contracted Jeppesen Crew Planning from Boeing Jeppesen to support Gatwick cabin crew planning. The engagement focused on implementing Carmen Crew Assignment with Preferential Bidding and InterBids modules to manage crew rostering and bidding workflows for the Gatwick operation.
Jeppesen Crew Planning was configured to capture preferential bidding cycles, automate bid capture and award logic, and enforce crew duty and regulatory compliance rules consistent with Workforce Planning functionality. The Carmen Crew Assignment module was used to translate awarded bids into operational rosters, while InterBids addressed cross-base bidding interactions and crew movement constraints.
The implementation covered HR and operations functions for British Airways Gatwick crew planning, aligning bidding processes between crew schedulers and personnel management. The vendor release documents the contract and references prior implementations of related Carmen modules, and the engagement explicitly aimed to improve crew satisfaction and reduce operational costs.
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Delta Air Lines | Transportation | 103000 | $61.6B | United States | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2004 | n/a |
In 2004, Delta Air Lines implemented Jeppesen Crew Planning as part of a long term agreement with Boeing Jeppesen to support crew planning for more than 22,000 crew members, the deployment is categorized under Workforce Planning and explicitly targets crew pairing and rostering across Delta US operations. The contract specified deployment of Carmen Crew Pairing and Carmen Crew Rostering modules from Jeppesen Crew Planning to centralize planning workflows for crew scheduling and assignment.
The implementation centered on Carmen Crew Pairing for generation of optimized pairings and Carmen Crew Rostering for automated roster construction, incorporating duty rules, crew qualifications, and availability constraints typical of Workforce Planning systems. Configuration work focused on rules engines and constraint management to align pairings and rosters with operational legality and crew contractual provisions, and the Jeppesen Crew Planning application name appears in vendor communications as the primary planning platform.
Operational scope covered HR and flight operations planning functions across Delta US operations, with the system supporting end to end crew planning workflows from pairing through final rostering and handoff to operational staff. Governance emphasized centralized crew planning ownership under operations and HR, driven by the vendor agreement and rollout plan to operate at the airline level for domestic crew scheduling.
The announcement framed the deployment as a means to realize productivity gains and operational cost savings, reflecting intended business outcomes tied to improved pairing and rostering efficiency through Jeppesen Crew Planning and its Carmen modules.
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Kalitta Air | Transportation | 1500 | $400M | United States | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2022 | n/a |
In 2022 Kalitta Air implemented Jeppesen Crew Planning as part of a coordinated deployment of Jeppesen Aircraft Routing, Crew Pairing and Crew Rostering solutions delivered via Lines Generation. The Jeppesen Crew Planning implementation was anchored to Workforce Planning use cases for crew scheduling, bid package generation and pairing optimization for Kalitta Airs 747 cargo operations.
The deployment included modular configuration of aircraft routing, crew pairing and crew rostering capabilities, with Lines Generation used to produce high quality assignment options for crew bidding. Implementers configured virtual crew bases within the Jeppesen Crew Planning environment to reflect Kalitta Airs nonstandard cargo operating model, enabling automated pairing and rostering without traditional physical crew bases.
Operational integration centered on trusted aircraft routing that incorporates operational and commercial constraints from individual cargo contracts, enabling earlier development of operational plans and reducing downstream schedule changes. The implementation targeted crew operations and crew planning workflows, supporting planning and operating crew schedules for up to three times as many 747 flights compared to the prior year and accelerating bid package preparation workflows.
Governance and rollout were conducted through collaborative configuration cycles between Kalitta Air and Boeing Jeppesen project leads, using an agile approach to refine rules and virtual base logic. The configuration and process changes enabled one employee to compile bid packages in a few days instead of requiring multiple employees over seven days, and delivered increased operational efficiency and revenue as reported by Kalitta Air.
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Transportation | 101709 | $40.6B | Germany | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2008 | n/a |
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Transportation | 12000 | $3.0B | Malaysia | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2018 | n/a |
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Buyer Intent: Companies Evaluating Jeppesen Crew Planning
- Icelandair Group, a Iceland based Transportation organization with 1000 Employees
- Komi, a United Kingdom based Media company with 28 Employees
- SriLankan Airlines, a Sri Lanka based Transportation organization with 6693 Employees
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