List of Kofax RPA Customers
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Since 2010, our global team of researchers has been studying Kofax RPA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kofax RPA for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kofax RPA for Robotic Process Automation include: Arrow Electronics, a United States based Distribution organisation with 21520 employees and revenues of $27.92 billion, Sonae, a Portugal based Retail organisation with 36979 employees and revenues of $9.13 billion, RealPage, a United States based Professional Services organisation with 7540 employees and revenues of $1.31 billion, Redwood Logistics, a United States based Transportation organisation with 800 employees and revenues of $175.0 million, Telco, a United States based Communications organisation with 500 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Kofax RPA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kofax RPA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arrow Electronics | Distribution | 21520 | $27.9B | United States | Tungsten Automation | Kofax RPA | Robotic Process Automation | 2019 | n/a |
In 2019, Arrow Electronics implemented Kofax RPA as part of its Robotic Process Automation initiative, deploying automation supplier by supplier to address order, quote and invoice workflows. The phased approach began with several workflow automations that produced rapid, visible improvements across the enterprise, drawing attention from multiple business units and establishing the case for broader rollout.
Kofax RPA was configured to automate transaction-level tasks within special quote and invoice processes and to replace repetitive cut and paste work, enabling product asset specialists to shift time to customer advisory and supplier negotiation activities. Implementation leveraged templates and frameworks from the outset, which simplified configuration, shortened implementation time per supplier, and created reusable automation components consistent with Robotic Process Automation practices.
Operational scope initially concentrated on Arrow Electronics Components unit in Central Europe where the company reported a reduction of three minutes of manual effort per order, equating to hundreds of hours per month saved in that unit. Governance emphasized a supplier-by-supplier rollout and the adoption of templates and best practices to support global scale, with reported benefits including elimination of data entry errors and faster invoice payments that may improve discount capture and supplier relationships.
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Duncan & Son Lines | Transportation | 250 | $32M | United States | Tungsten Automation | Kofax RPA | Robotic Process Automation | 2019 | n/a |
In 2019, Duncan & Son Lines implemented Kofax RPA in a Robotic Process Automation deployment to automate repetitive logistics workflows. Duncan & Son Lines is a family owned international container drayage firm operating over 220 trucks and a 26 acre container yard in Phoenix, Arizona, and the deployment targeted operations, customer service, and order management functions tied to port drayage and yard operations.
The implementation leveraged Kofax RPA to deliver Data Collection/Data Mining/Data Extraction, Desktop Automation, Order Processing, and Invoice Processing capabilities. Business users were enabled to build and test software robots rapidly, with some robots created in as little as four hours, which supported a citizen developer approach to automation and reduced dependence on deep programming skills.
Kofax RPA was integrated with the company transport management solution to capture and forward real time container delivery data gathered from truck GPS transmitters to the operations team. Robots were also configured to ingest orders received via email, update client order status on the company website, and forward order details to customer service for invoicing, creating end to end automation across order intake, status updates, and billing workflows.
Deployment and governance included direct engagement with a Kofax team to address complex use cases and to re engineer processes, moving routine tasks into automated workflows. Within a month six robots were live, expanding to 70 robots in production after one year, and the organization reported return on investment in nine months alongside a measurable reduction in manual, time consuming work.
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RealPage | Professional Services | 7540 | $1.3B | United States | Tungsten Automation | Kofax RPA | Robotic Process Automation | 2017 | n/a |
In 2017 RealPage implemented Kofax RPA to operationalize Robotic Process Automation across corporate functions and process owner workflows. The Kofax RPA deployment targeted enterprise automation use cases and was positioned to support both operational data delivery and routine transaction processing for multiple departments.
The implementation included large scale bot development, with over 1,000 robotic process automations created using Kofax RPA. Development and automation design leveraged Python for orchestration and monitoring, and new PostgreSQL RPA tables and stored procedures were implemented to persist run data and support reporting. The program also included dashboards to monitor all production RPA processes, demonstrating an emphasis on runtime observability and automated process telemetry.
Integrations were explicitly built with PostgreSQL and Python based toolchains, and Kofax RPA was used as the core automation engine. The deployment was executed company wide across departments, with RPA outputs used to deliver additional data to clients, quantified as providing more than 65 million data points per year. Executive Leadership was engaged through demonstrations to secure buy in and prioritize departmental adoption.
Governance and delivery followed Agile methodology, with a named Project Manager overseeing all RPA development company wide and a Product Owner and architect function responsible for solution design. A plan was designed and implemented to establish an RPA center of excellence to standardize development practices, code governance, and rollout processes. Change management emphasized requirements gathering from process owners and sizing projects by development effort and duration.
Outcomes stated by program stakeholders included high automation scale and increased efficiency within automated processes, continued operational monitoring via Python dashboards, and expanded client data delivery through Kofax RPA. Kofax RPA served as the central Robotic Process Automation platform enabling RealPage to formalize an enterprise automation practice and centralize both development and operational governance.
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Transportation | 800 | $175M | United States | Tungsten Automation | Kofax RPA | Robotic Process Automation | 2019 | n/a |
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Retail | 36979 | $9.1B | Portugal | Tungsten Automation | Kofax RPA | Robotic Process Automation | 2021 | n/a |
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Communications | 500 | $100M | United States | Tungsten Automation | Kofax RPA | Robotic Process Automation | 2019 | n/a |
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Buyer Intent: Companies Evaluating Kofax RPA
- Ngern Tid Lor, a Thailand based Banking and Financial Services organization with 5600 Employees
- PT Bank BTPN, a Indonesia based Banking and Financial Services company with 13854 Employees
- University of Northampton, a United Kingdom based Education organization with 2700 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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