List of LexisNexis CounselLink Customers
LexisNexis
230 Park Avenue, Suite 7,
New York City, 10169, NY,
United States
New York City, 10169, NY,
United States
1 212-309-8100
Professional Services
11800
$2.4B
Since 2010, our global team of researchers has been studying LexisNexis CounselLink customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LexisNexis CounselLink for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LexisNexis CounselLink for Legal Practice Management include: Liberty Mutual Insurance, a United States based Insurance organisation with 50000 employees and revenues of $49.40 billion, Royal Caribbean Group, a United States based Leisure and Hospitality organisation with 105950 employees and revenues of $16.49 billion, Adient North America, a United States based Manufacturing organisation with 31500 employees and revenues of $7.22 billion, Kirkland & Ellis, a United States based Professional Services organisation with 7000 employees and revenues of $7.20 billion, Nutrien Ag Solutions, a United States based Retail organisation with 7500 employees and revenues of $3.00 billion and many others.
Contact us if you need a completed and verified list of companies using LexisNexis CounselLink, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LexisNexis CounselLink customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aaronson Rappaport Feinstein | Professional Services | 130 | $15M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2018 | n/a |
In 2018 Aaronson Rappaport Feinstein implemented LexisNexis CounselLink as part of its Legal Practice Management tooling to centralize e-billing and invoice processing within the firm’s billing function. The deployment targeted the billing department at Aaronson Rappaport Feinstein & Deutsch LLP in New York, and CounselLink was positioned to support electronic, emailed, and paper billing workflows alongside other e-billing hubs used by the firm.
CounselLink configuration emphasized invoicing automation, workflow efficiencies, and invoice rejection handling, reflecting operational work led by the firm’s Billing Services management. Functional capabilities implemented included invoice submission and review workflows, rate maintenance on client e-billing portals, and automated invoicing enhancements, complemented by formalized staff training and workload assignment processes to sustain daily operations.
The implementation operated in an environment using multiple named e-billing systems, including ResolveStar, LSS, LegalTracker, Genesis, LegalExchange, LegalX, Collaborati, BillingPoint and LexisNexis CounselLink, requiring cross-platform rate and invoice coordination. The billing team interfaced CounselLink outputs with finance for collections, dispute resolution, and partner escalations, and supported adjacent system workstreams such as the firm’s conversion from Tabs to ProLaw.
Governance and rollout were led from the billing function, including new hire training, mentorship, ongoing monitoring of client invoicing deadlines and rejection remediation, and annual staff performance reviews. The narrative reflects a Legal Practice Management implementation centered on operationalizing LexisNexis CounselLink within existing multi-hub e-billing processes, aligning billing, finance, and partner communication workflows.
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Adient North America | Manufacturing | 31500 | $7.2B | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2016 | n/a |
In 2016, Adient North America deployed LexisNexis CounselLink as its Legal Practice Management application to centralize corporate legal matter intake and e billing workflows. The deployment was executed as part of a broader corporate applications portfolio and aligned with global integration and migration work that supported Johnson Controls and Adient separation activities. LexisNexis CounselLink was provisioned alongside ONIT, Zapproved, GEMS, ProxyClick, DocuSign, and HotDocs within the corporate applications scope.
Configuration work for LexisNexis CounselLink focused on matter management, e billing orchestration, operational reporting, and access control configuration consistent with Legal Practice Management capabilities. The IT Manager for Corporate Applications led the customization, SDLC governance, and user acceptance testing cycles to tailor workflows to legal operations. Custom development and automation efforts in the corporate applications group used XML, HTML and JSON for adjacent solutions and informed the technical approach for CounselLink configuration.
Operational coverage for the LexisNexis CounselLink deployment extended across the Americas region and into LATAM, APAC, and EMEA under centralized application ownership. Governance included role based access control and access control list administration, formal user acceptance testing, knowledge base documentation to reduce escalations, and a supported service delivery model for legal and corporate stakeholders. Ongoing management was part of the corporate applications roadmap and reporting cadence presented to executive teams.
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Adler Pollock & Sheehan P.C. | Professional Services | 120 | $22M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2017 | n/a |
In 2017, Adler Pollock & Sheehan P.C. implemented LexisNexis CounselLink to centralize firm billing and e-billing operations. LexisNexis CounselLink Legal Practice Management was deployed to support the firm’s billing team, establishing a primary system for invoice preparation, client billing rules, and electronic bill submission workflows.
The implementation emphasized e-billing and invoice validation capabilities, including budgeting controls, transaction validation, LEDES formatting, bill transfer and documentation, time and cost transfers, hour and value adjustments, unbilled write offs, split billing, and special client rate table and bill format configuration. These functional capabilities were used to process complex billing scenarios and to standardize invoice content and formatting for client compliance.
Operationally the solution was used by Billing Specialists, attorneys, secretaries, and the Billing Manager in the firm’s Providence, RI practice, and it was configured to process electronic bills via multiple client portals. The support footprint includes handling incoming client billing formats and exchanges with client applications explicitly cited as Counsel Link, Serengeti, and Legal Exchange/Bottomline, aligning the application with external e-billing channels.
Governance and workflow changes focused on rules-based billing controls and user enablement, with the billing team maintaining special client rate tables, formatting rules, and conducting appeals of invoice deductions. Training for timekeepers on client-specific billing guidelines and ongoing billing support and reporting were embedded as part of CounselLink administration and operational governance.
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Professional Services | 400 | $42M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2020 | n/a |
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Professional Services | 35 | $5M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2015 | n/a |
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Professional Services | 10 | $2M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2016 | n/a |
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Professional Services | 10 | $1M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2019 | n/a |
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Professional Services | 22 | $3M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2015 | n/a |
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Professional Services | 10 | $1M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2020 | n/a |
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Professional Services | 10 | $1M | United States | LexisNexis | LexisNexis CounselLink | Legal Practice Management | 2017 | n/a |
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Showing 1 to 10 of 122 entries
Buyer Intent: Companies Evaluating LexisNexis CounselLink
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating LexisNexis CounselLink. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating LexisNexis CounselLink for Legal Practice Management include:
- Pipl, a United States based Communications organization with 25 Employees
- Pavion, a United States based Professional Services company with 1700 Employees
- Momentum Telecom, a United States based Communications organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD LexisNexis CounselLink Coverage
LexisNexis CounselLink is a Legal Practice Management solution from LexisNexis.
Companies worldwide use LexisNexis CounselLink, from small firms to large enterprises across 21+ industries.
Organizations such as Liberty Mutual Insurance, Royal Caribbean Group, Adient North America, Kirkland & Ellis and Nutrien Ag Solutions are recorded users of
LexisNexis CounselLink for Legal Practice Management.
Companies using LexisNexis CounselLink are most concentrated in Insurance, Leisure and Hospitality and Manufacturing, with adoption spanning over 21 industries.
Companies using LexisNexis CounselLink are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of LexisNexis CounselLink across Americas, EMEA, and APAC.
Companies using LexisNexis CounselLink range from small businesses with 0-100 employees - 51.64%, to mid-sized firms with 101-1,000 employees - 34.43%, large organizations with 1,001-10,000 employees - 11.48%, and global enterprises with 10,000+ employees - 2.46%.
Customers of LexisNexis CounselLink include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified LexisNexis CounselLink customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Legal Practice Management.