List of Manhattan Active Order Management Customers
Manhattan Associates
2300 Windy Ridge Parkway, 10th Floor,
Atlanta, 30339, GA,
United States
Atlanta, 30339, GA,
United States
1 770-955-7070
Professional Services
4370
$1.1B
Since 2010, our global team of researchers has been studying Manhattan Active Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Manhattan Active Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Manhattan Active Order Management for Order Management include: CEVA Logistics, a France based Distribution organisation with 110000 employees and revenues of $18.70 billion, Dollar Tree, a United States based Retail organisation with 65894 employees and revenues of $17.58 billion, DICK’S Sporting Goods, a United States based Retail organisation with 50000 employees and revenues of $13.00 billion, Bealls, a United States based Retail organisation with 14000 employees and revenues of $4.70 billion, Suitsupply, a Netherlands based Retail organisation with 1238 employees and revenues of $650.0 million and many others.
Contact us if you need a completed and verified list of companies using Manhattan Active Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Manhattan Active Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bealls | Retail | 14000 | $4.7B | United States | Manhattan Associates | Manhattan Active Order Management | Order Management | 2024 | Columbus Consulting International |
In 2024, Bealls implemented Manhattan Active Order Management to modernize omnichannel order workflows. The deployment combined Manhattan Active Order Management and Store Inventory & Fulfillment, referred to as Manhattan Active Omni, within the Order Management category to unify online channels and approximately 650 U.S. stores.
The implementation configured core order orchestration, store inventory visibility, and store fulfillment capabilities to enable store-first fulfillment and centralized order lifecycle control. Functional elements emphasized order routing, inventory reservation for store fulfillment, and tasking for store associates to complete pick, pack, and handoff operations.
The program was delivered with Columbus Consulting International, which led configuration, testing, and phased rollout activities across store and ecommerce operations. Architectural emphasis placed centralized orchestration in Manhattan Active Order Management while preserving distributed store inventory controls and fulfillment decisioning to minimize multi-shipment orders across channels.
Operational coverage included store operations, ecommerce fulfillment, merchandising support, and customer service workflows across Bealls retail locations in the United States. Reported outcomes from the implementation included approximately 90% improvement in store first-fill rates and about 17% fewer shipments per order, which were cited as reducing fulfillment cost and improving guest services.
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CEVA Logistics | Distribution | 110000 | $18.7B | France | Manhattan Associates | Manhattan Active Order Management | Order Management | 2025 | n/a |
In 2025, CEVA Logistics deployed Manhattan Active Order Management, a scalable SaaS Order Management solution, as part of a global warehouse innovation initiative and began phased rollouts across North America and Europe. The deployment is announced alongside Manhattan Active Warehouse Management and aligns with CEVA’s program to modernize warehouse and order operations.
The implementation focuses on order orchestration, improved visibility, and MyCEVA self-service dashboards to support contract logistics and distribution workflows. Manhattan Active Order Management is configured to support fulfillment orchestration, multichannel order routing, and exception handling across CEVA’s contract logistics operations.
The program is delivered as SaaS with an integrated WMS-OMS architecture through Manhattan Active Warehouse Management, enabling real-time orchestration between warehouse execution and order processing. Initial operational coverage targets sites and customers in North America and Europe, supporting customer-facing visibility via MyCEVA dashboards.
Rollout is phased, indicating staged regional go-lives with coordinated governance and process alignment between warehouse and order management teams. CEVA states the program aims to deliver scalable SaaS order orchestration, improved visibility and MyCEVA self-service dashboards to boost operational agility and customer transparency.
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DICK’S Sporting Goods | Retail | 50000 | $13.0B | United States | Manhattan Associates | Manhattan Active Order Management | Order Management | 2024 | n/a |
In 2024, Dicks Merchandising & Supply Chain implemented Manhattan Active Order Management as its Order Management platform to centralize omnichannel order orchestration and fulfillment decisioning. The Manhattan Active Order Management deployment is positioned within a multi-tier e-commerce and supply chain stack that supports online checkout transactions, order routing, and fulfillment rule execution.
Manhattan Active Order Management is integrated with IBM Websphere Commerce Suite through an Apache ServiceMix service-oriented architecture, enabling event and message flows between the storefront and the order management engine. The implementation encompasses order orchestration, inventory visibility, and fulfillment modules consistent with Order Management functionality, and it runs alongside JDA Software Group modules for merchandising, allocation, and replenishment.
Manhattan Associates operates Dicks Merchandising & Supply Chain's four Pittsburgh distribution centers, making the Manhattan Active Order Management instance the operational engine for those sites. JDA Software Group output is directed into a centralized data warehouse that supplies real-time information across merchandising and fulfillment channels, while Oracle PeopleSoft remains in place for human resource management and IBM hardware with Cisco networking provides infrastructure support.
Deployment scope therefore spans e-commerce, inventory and distribution operations and impacts merchandising, replenishment, and fulfillment business functions, with Apache ServiceMix serving as the integration backbone and the centralized data warehouse as the cross-system reporting layer.
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Dollar Tree | Retail | 65894 | $17.6B | United States | Manhattan Associates | Manhattan Active Order Management | Order Management | 2020 | n/a |
In 2020 Dollar Tree implemented Manhattan Active Order Management as its Order Management platform to consolidate omnichannel order lifecycle and fulfillment capabilities. The Manhattan Active Order Management deployment was executed alongside programs to onboard Oracle Cloud and Anaplan, and it was embedded into a QA-led delivery model to ensure cross-platform orchestration and order accuracy.
The implementation emphasized core Order Management capabilities such as order orchestration, inventory allocation and visibility, fulfillment workflow configuration, and returns handling, with automation applied to repetitive workflows. Automation signals include UiPath RPA for POS workflow automation and UiPath BOTs for financial vendor workflow automation, plus test automation using Selenium for eCommerce and Appium with BDD for mobile applications.
Integrations and operational coverage included connections to POS operations, eCommerce front-end testing, BI and inventory services where performance testing was led using JMeter and Neoload, and program-level alignment with Oracle Cloud and Anaplan. Operational scope spanned QA, POS operations, finance, eCommerce, and inventory management teams, with monitoring and orchestration handled via UiPath Orchestrator and test frameworks instrumented across web and mobile channels.
Governance and rollout were structured around a centralized QA organization, Dollar Tree built and led a global QA team of 22 plus people across 12 projects to drive delivery velocity and quality benchmarks, and pilots were used to introduce automation practices. The team piloted generative AI for automated test case creation, data generation, and script optimization to standardize test artifacts and accelerate release cycles.
Measured implementation outcomes reported by the QA organization include a 35 percent reduction in test preparation time from generative AI pilots, a 77 percent reduction in manual effort for automated POS workflows, mobile test execution time reduced from eight days to two, a 40 percent increase in test automation coverage across Android, iOS, and web, a 5 percent reduction in production escapes, and a 40 percent reduction in Selenium execution time.
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Duluth Trading Company | Retail | 807 | $626M | United States | Manhattan Associates | Manhattan Active Order Management | Order Management | 2024 | n/a |
In 2024, Duluth Trading Company implemented Manhattan Active Order Management as part of a Manhattan Active Omni deployment to centralize omnichannel order orchestration. The Order Management deployment exposed store and distribution center inventory across four distribution centers and 65 stores in the United States to support faster, more flexible fulfillment.
The implementation focused on Order Management and omnichannel fulfillment capabilities, configuring inventory visibility and store as fulfillment workflows to enable order sourcing and allocation across physical and DC inventory pools. Manhattan Active Order Management was used to surface real time inventory positions, apply fulfillment rules, and coordinate fulfillment tasks across channels.
Operational coverage included the retailer’s ecommerce channel, four distribution centers, and 65 brick and mortar stores in the United States, with integrations to store and DC inventory feeds to unify availability data. Governance changes emphasized new store fulfillment processes and centralized inventory control for omnichannel order types, aligning order orchestration with fulfillment execution. The deployment improved omnichannel inventory visibility and store as fulfillment capabilities to boost customer experience and operational efficiency as described in the vendor announcement.
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Retail | 1238 | $650M | Netherlands | Manhattan Associates | Manhattan Active Order Management | Order Management | 2025 | n/a |
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FAQ - APPS RUN THE WORLD Manhattan Active Order Management Coverage
Manhattan Active Order Management is a Order Management solution from Manhattan Associates.
Companies worldwide use Manhattan Active Order Management, from small firms to large enterprises across 21+ industries.
Organizations such as CEVA Logistics, Dollar Tree, DICK’S Sporting Goods, Bealls and Suitsupply are recorded users of
Manhattan Active Order Management for Order Management.
Companies using Manhattan Active Order Management are most concentrated in Distribution and Retail, with adoption spanning over 21 industries.
Companies using Manhattan Active Order Management are most concentrated in France, United States and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Manhattan Active Order Management across Americas, EMEA, and APAC.
Companies using Manhattan Active Order Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 66.67%.
Customers of Manhattan Active Order Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Manhattan Active Order Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.