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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Meiqia Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
14th Parallel Information and Communications Technology Services Professional Services 10 $2M Philippines Meiqia Meiqia Customer Support 2023 n/a
In 2023, 14th Parallel Information and Communications Technology Services deployed Meiqia on its website to provide Customer Support. The Meiqia implementation is centered on an embedded web chat widget and contact capture workflow, exposing Meiqia on public site pages to receive inquiries and establish support conversations, positioning Meiqia as the primary Customer Support touchpoint for the firm. Functionally the deployment leverages Customer Support capabilities commonly associated with Meiqia, including real time chat, message routing, and automated ticket creation to record conversation history and contact details for follow up. Operational ownership is concentrated within a small customer facing team, the configuration focuses on web front end routing and agent handling, and governance emphasizes channel moderation, response templates, and escalation rules aligned to a ten person professional services organization.
38Pages Professional Services 10 $2M United States Meiqia Meiqia Customer Support 2023 n/a
In 2023, 38Pages implemented Meiqia on its website to centralize client inquiries and manage frontline communication. The Meiqia deployment serves a small professional services firm profile, using the Customer Support application to provide a lightweight, cloud-hosted web widget and an agent console accessible to a compact team of client-facing staff. Configuration focused on Customer Support workflows common to web widget deployments, including live chat and asynchronous messaging, canned responses, conversation history, and ticket creation to capture client requests. Meiqia was provisioned to present a unified agent view and to support simple routing rules and inbox management appropriate for a firm of this size, enabling client services staff to handle inbound queries within a single interface. Integration was executed through a site embed on https://www.38pages.com/, tying the Meiqia chat widget to the firm website and routing interactions to designated internal users. Operational scope concentrated on client services and business development activities, with governance centered on shared inbox ownership and standardized response handling to ensure consistent customer engagement.
49Er Federal Credit Union Banking and Financial Services 10 $1M United States Meiqia Meiqia Customer Support 2021 n/a
In 2021, 49Er Federal Credit Union deployed Meiqia as its Customer Support application on its website. The implementation is a site-embedded web chat configuration, using Meiqia to deliver live chat, asynchronous messaging and ticket creation workflows that capture member inquiries and present them in an agent console for handling. Configuration focused on lightweight agent queues, scripted responses and session transcript capture to align with the organization scale of 10 employees, while leveraging Customer Support capabilities such as basic knowledge base linkage to accelerate replies. Operational coverage is explicitly web channel centric, supporting retail member service functions on the corporate site, with governance centered on chat handling rules, queue routing and simple escalation workflows introduced during the rollout.
Leisure and Hospitality 10 $2M Singapore Meiqia Meiqia Customer Support 2023 n/a
Construction and Real Estate 10 $1M United States Meiqia Meiqia Customer Support 2023 n/a
Leisure and Hospitality 10 $1M United States Meiqia Meiqia Customer Support 2021 n/a
Leisure and Hospitality 3 $1M Canada Meiqia Meiqia Customer Support 2022 n/a
Healthcare 10 $1M United States Meiqia Meiqia Customer Support 2022 n/a
Leisure and Hospitality 50 $5M United States Meiqia Meiqia Customer Support 2023 n/a
Healthcare 10 $1M United States Meiqia Meiqia Customer Support 2022 n/a
Showing 1 to 10 of 305 entries

Buyer Intent: Companies Evaluating Meiqia

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Meiqia. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Meiqia for Customer Support include:

  1. Sohu.com Limited, a China based Professional Services organization with 4900 Employees
  2. PSCU, a United States based Banking and Financial Services company with 3000 Employees

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FAQ - APPS RUN THE WORLD Meiqia Coverage

Meiqia is a Customer Support solution from Meiqia.

Companies worldwide use Meiqia, from small firms to large enterprises across 21+ industries.

Organizations such as L.K. Technology, Hubei Jinsha Construction Engineering Co, Epay, Maritime Ind.Services and Titan Wind Energy (Suzhou) Co. are recorded users of Meiqia for Customer Support.

Companies using Meiqia are most concentrated in Manufacturing, Construction and Real Estate and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Meiqia are most concentrated in Hong Kong, China and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Meiqia across Americas, EMEA, and APAC.

Companies using Meiqia range from small businesses with 0-100 employees - 85.9%, to mid-sized firms with 101-1,000 employees - 12.46%, large organizations with 1,001-10,000 employees - 1.64%, and global enterprises with 10,000+ employees - 0%.

Customers of Meiqia include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Meiqia customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.