List of My Live Chat Customers
MyLiveChat
198 Kennedy St W,
Aurora, L4G 2L7, ON,
Canada
Aurora, L4G 2L7, ON,
Canada
1 905-841-5051
Professional Services
35
$4M
Since 2010, our global team of researchers has been studying My Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased My Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using My Live Chat for Chatbots and Conversational AI include: Gov of Manitoba CA, a Canada based Government organisation with 14000 employees and revenues of $11.98 billion, Bourns, a United States based Manufacturing organisation with 9000 employees and revenues of $3.20 billion, Writer Corporation, a India based Professional Services organisation with 10500 employees and revenues of $2.00 billion, Heinen's Grocery Store, a United States based Retail organisation with 4000 employees and revenues of $1.50 billion, WorldLink, a Nepal based Communications organisation with 5500 employees and revenues of $1.38 billion and many others.
Contact us if you need a completed and verified list of companies using My Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The My Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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2 PI Solutions | Professional Services | 10 | $1M | United States | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 2 PI Solutions implemented My Live Chat, deploying My Live Chat as a website-embedded conversational layer to support customer engagement. The deployment uses a site hosted chat widget delivered via a lightweight client side JavaScript snippet connected to My Live Chat's cloud backend, reflecting a typical Chatbots and Conversational AI architecture for a small professional services firm.
Functional capabilities configured include real-time messaging, visitor tracking and routing, canned responses and basic lead capture workflows, with conversations surfaced to a centralized agent console accessible to the firm's client services staff. Operational scope is focused on single-site web engagement on the public website, with configuration and governance managed by a small internal team and policies centered on message templates, off hours routing, and data retention settings.
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2020Media | Professional Services | 10 | $1M | United Kingdom | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 2020Media implemented My Live Chat on its public website, deploying the My Live Chat application in the Chatbots and Conversational AI category. The initial deployment focused on adding a web embedded conversation layer to capture inbound client inquiries and provide real time support through the site.
Configuration centered on a live chat widget offering real time messaging, automated greetings, prewritten responses, session transcripts, and agent handoff, reflecting core Chatbots and Conversational AI capabilities. Administrative controls were maintained through the My Live Chat vendor console, where routing behaviors and availability schedules were configured and agent accounts were provisioned for the small internal team.
Operational coverage remained confined to the public website, impacting customer facing functions including sales inquiry capture and client support workflows. Governance was lightweight, with a compact staff responsible for message ownership, iterative tuning of greetings and routing rules, and embedding the vendor script on site to manage the ongoing conversational experience.
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24/7 Medical Billing Services | Professional Services | 150 | $15M | United States | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2017 | n/a |
In 2017, 24/7 Medical Billing Services implemented My Live Chat as a Chatbots and Conversational AI solution on its public website. The My Live Chat deployment is delivered via the vendor web chat widget embedded on site pages to capture inbound client inquiries and route interactions to internal staff. The implementation is oriented to website based client engagement rather than back office transaction processing.
Functional elements observed align with standard Chatbots and Conversational AI capabilities, including the web chat widget, an agent console for live responses, canned response libraries, visitor session transcripts, and offline message capture. Operational scope centers on client services and billing intake teams that handle front end patient and provider inquiries, with chat routing and scripted workflows configured to align with billing question escalation paths and consistent response governance.
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247csr | Professional Services | 28 | $3M | Philippines | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 247csr deployed My Live Chat on its public website. 247csr implemented My Live Chat, a Chatbots and Conversational AI application, to provide web based customer engagement and capture inbound service and sales inquiries for the Philippines based professional services firm.
The implementation centers on a web embedded chat widget provisioned through My Live Chat, configured with real time messaging, canned responses, and chat session transcripts. Configuration work focused on conversational routing and basic automation typical of Chatbots and Conversational AI, including automated initial greetings and reply templates to triage visitors before handoff to staff.
The deployment follows a cloud hosted, client side widget architecture that runs on the company website, surfacing conversations to internal agents through the vendor console. Operational coverage is focused on customer service and sales functions, with chat handling localized to the company's Philippines based support personnel and integrated into daily website engagement workflows.
Governance was organized around agent ownership and message template management, with process changes to capture visitor context and maintain transcript records for follow up. The My Live Chat implementation is positioned as a persistent website level customer engagement channel, connecting 247csr website traffic to staffed response workflows.
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3E | Professional Services | 700 | $120M | United States | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 3E implemented My Live Chat on its corporate website. My Live Chat is used as a Chatbots and Conversational AI solution to provide on-site visitor engagement and preliminary client intake for the professional services firm.
Deployment is delivered as an embedded web chat widget paired with a cloud-hosted agent console, leveraging common Chatbots and Conversational AI capabilities such as automated greetings, canned responses, lead capture forms, live agent handoff, and conversation logging for follow up. Configuration centers on conversational flows, intent routing, administrative controls for messaging and business hours, and transcript retention for client service continuity.
Operational scope focuses on web visitor engagement supporting sales and client service functions, with agent routing and role-based access for Sales and Support teams and administrative controls for staffing and escalation procedures. Monitoring and analytics capabilities capture conversation transcripts, volume and response time metrics to inform staffing, script adjustments, and knowledge base updates.
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Professional Services | 320 | $27M | United States | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 20 | $2M | India | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2014 | n/a |
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Healthcare | 50 | $4M | Poland | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2016 | n/a |
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Construction and Real Estate | 10 | $2M | Indonesia | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2016 | n/a |
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Professional Services | 12 | $1M | United Kingdom | My Live Chat | My Live Chat | Chatbots and Conversational AI | 2015 | n/a |
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Showing 1 to 10 of 1223 entries
Buyer Intent: Companies Evaluating My Live Chat
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating My Live Chat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating My Live Chat for Chatbots and Conversational AI include:
- The Church of Jesus Christ of Latter-day Saints, a United States based Non Profit organization with 67871 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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The Church of Jesus Christ of Latter-day Saints | Non Profit | 67871 | $5.0B | United States | 2025-11-04 |
FAQ - APPS RUN THE WORLD My Live Chat Coverage
My Live Chat is a Chatbots and Conversational AI solution from My Live Chat.
Companies worldwide use My Live Chat, from small firms to large enterprises across 21+ industries.
Organizations such as Gov of Manitoba CA, Bourns, Writer Corporation, Heinen's Grocery Store and WorldLink are recorded users of
My Live Chat for Chatbots and Conversational AI.
Companies using My Live Chat are most concentrated in Government, Manufacturing and Professional Services, with adoption spanning over 21 industries.
Companies using My Live Chat are most concentrated in Canada, United States and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of My Live Chat across Americas, EMEA, and APAC.
Companies using My Live Chat range from small businesses with 0-100 employees - 82.58%, to mid-sized firms with 101-1,000 employees - 14.96%, large organizations with 1,001-10,000 employees - 2.13%, and global enterprises with 10,000+ employees - 0.33%.
Customers of My Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified My Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.