List of Neocase HR Customers
Neocase
91 boulevard National, La Garenne-Colombes,
Paris, 92250,
France
Paris, 92250,
France
33 1 73 60 01 10
Professional Services
130
$28M
Since 2010, our global team of researchers has been studying Neocase HR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Neocase HR for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Neocase HR for HR Service Delivery include: Societe Generale, a France based Banking and Financial Services organisation with 111754 employees and revenues of $52.50 billion, Arkema, a France based Manufacturing organisation with 21150 employees and revenues of $10.92 billion, AWE PLC, a United Kingdom based Aerospace and Defense organisation with 6025 employees and revenues of $1.83 billion, Thales UK, a United Kingdom based Manufacturing organisation with 6500 employees and revenues of $1.30 billion, ResMed Australia, a Australia based Life Sciences organisation with 2530 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Neocase HR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Neocase HR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Areas Assurances | Insurance | 1300 | $500M | France | Neocase Software | Neocase HR | HR Service Delivery | 2019 | n/a |
In 2019 Areas Assurances implemented Neocase HR as its centralized HR Service Delivery platform to consolidate request intake and standardize HR operations. Neocase HR was positioned to coordinate and centralize all receipts of the HR pole while providing case management and service request workflows for HR staff supporting a 1,300 employee firm.
The deployment included configuration of intake and case tracking workflows, test management and defect monitoring, and reporting dashboards. The implementation team defined and wrote test scenarios, executed test campaigns, monitored anomalies, controlled quality and deadline deliverables, and produced activity reports and dashboards, reflecting a focus on test-driven validation and operational reporting inside Neocase HR.
Integrations were established within the technical environment that included Geremi and Activ Infinite alongside Neocase, enabling operational data exchange between HR service workflows and other HR systems. Operational coverage centered on the HR pole and adjacent HR operations, with Neocase HR serving as the platform for coordinating department-level activities and cross-functional information flow.
Governance processes were formalized through regular department meetings, test project reviews and documented training materials for end users. The rollout emphasized structured quality control, review cycles to identify areas for improvement, and user training content authored to support adoption of Neocase HR as the enterprise HR Service Delivery solution.
|
 |
Arkema | Manufacturing | 21150 | $10.9B | France | Neocase Software | Neocase HR | HR Service Delivery | 2017 | n/a |
In 2017, Arkema implemented Neocase HR as part of its HR Service Delivery program. The deployment focused on Arkema France and targeted pole level HR operations covering approximately 5,500 employees within specific poles, while interfacing with broader company payroll and HRIS functions across French operations.
Neocase HR was configured primarily for centralized ticketing and case management to handle employee inquiries, service requests, and HR transactions, aligning with HR Service Delivery workflows for payroll and personnel administration. The implementation included configuration of request intake forms, automated routing, SLA tracking, and reporting for HR agents. Integrations were established with SuccessFactors and SAP Cloud EPH8 HANA to synchronize employee master data and to support payroll and HRIS process continuity between case management and core HR systems.
Project management responsibilities emphasized hands on support to pole managers and program leads during tool evolution and new process implementation, and the rollout included coordination of cross functional procedures and operational readiness activities across French sites. Governance centered on centralized intake, defined escalation paths to payroll and HRIS teams, and iterative process adjustments driven by feedback from pole level HR and payroll stakeholders.
|
 |
AWE PLC | Aerospace and Defense | 6025 | $1.8B | United Kingdom | Neocase Software | Neocase HR | HR Service Delivery | 2018 | n/a |
In 2018, AWE PLC implemented Neocase HR as a centralized platform for HR Service Delivery. The deployment was positioned to support HR Services, Onboarding, and case management across HR Business Partnering and Centres of Expertise.
Neocase HR was configured to deliver case management workflows and service request routing aligned with HR Service Delivery operations, emphasizing structured case lifecycle handling, service cataloging, and role-based task assignments for HR consultants. Configuration work focused on enabling the BAU HR Services and Onboarding teams to operate standard request intake, resolution tracking, and internal escalations within a single case management layer.
The Neocase HR implementation was integrated with Workday to synchronize case-level interactions with core HR records, enabling coordinated handoffs between case agents and HR transactional processes. Operational coverage included HR Services, the Onboarding team, HR Business Partners, and Centres of Expertise, with Neocase HR acting as the frontline case management conduit to Workday-managed employee data.
Rollout was executed as part of an HR Operating Model redesign and HR Transformation program, with dedicated workstreams to validate business processes and prepare the BAU team for steady state operations. Governance emphasized process standardization, end-to-end handoff definitions between case management and HRCOE functions, and ensuring the BAU team could deliver the redefined service workflows.
|
 |
Rehab Group | Non Profit | 2998 | $201M | Ireland | Neocase Software | Neocase HR | HR Service Delivery | 2022 | n/a |
In 2022, Rehab Group implemented Neocase HR to centralize HR Service Delivery for employee case management, onboarding coordination, payroll support, and document handling across its Irish operations. Rehab Group implemented Neocase HR to establish a single HR ticketing and case management channel that captures employee queries, tracks escalations, and stores employee records for compliance with employment law.
The deployment emphasizes core HR Service Delivery capabilities, including case and ticket management, employee record management, onboarding workflows, absence administration for sick leave and parental leave, benefits and compensation support, and document generation for statements of employment and salary certificates. Neocase HR is used to administer contract modifications and produce HR letters such as social welfare and jury summons documentation, reflecting a configuration focused on transactional HR workflows and high data volume processing.
Operational coverage includes HR coordinators acting as the primary points of contact for employees and managers, with explicit use of the Neocase ticketing system to log and respond to inquiries. The implementation supports coordination with Payroll functions for new hire onboarding and contract changes, and it is applied across departmental HR processes within Rehab Group’s Ireland workforce of approximately 2998 employees.
Governance and day to day workflow changes center on ticketing driven case triage, escalation paths from HR coordinators to payroll and specialist teams, and structured record maintenance to support payroll, contracts, and legal compliance. Neocase HR therefore serves as the operational backbone for Rehab Group HR Service Delivery, enabling standardized intake, documented employee changes, and consistent issuance of HR correspondence.
|
 |
ResMed Australia | Life Sciences | 2530 | $1.0B | Australia | Neocase Software | Neocase HR | HR Service Delivery | 2020 | n/a |
In 2020, ResMed Australia implemented Neocase HR as a centralized HR Service Delivery platform. The deployment targeted ANZ HR operations and people leaders, positioning Neocase HR as the primary HR resource portal for team members and managers to access case-driven HR services and knowledge assets.
The implementation configured standard HR Service Delivery modules such as employee and manager self service, case management, knowledge base driven FAQs, workflow automation for approvals, and a service catalog for common HR requests. Neocase HR was configured to route enquiries to HR Business Partners and line managers, and to automate approval and escalation paths consistent with regional HR policies.
Operational rollout was staged and governed by an ANZ Project SME structure, with change management coordinated alongside HR processes for employment contracts, position descriptions, allowance policies, and team structure updates. The program included a phased integration and assimilation process following an acquisition, aligning HR processes and enabling centralized access to HR information across the region.
Governance emphasized regional SME representation and process ownership by HR Business Partners, with formalized workflows for investigations, performance and disciplinary case handling, and talent management interactions. Reported outcomes from the Neocase HR implementation include a 60 percent reduction in general HR enquiries within the first year, and measurable improvements in engagement and support tied to concurrent changes in contracts and team structures.
|
 |
|
Banking and Financial Services | 111754 | $52.5B | France | Neocase Software | Neocase HR | HR Service Delivery | 2017 | n/a |
|
|
|
|
Manufacturing | 6500 | $1.3B | United Kingdom | Neocase Software | Neocase HR | HR Service Delivery | 2020 | n/a |
|
Showing 1 to 7 of 7 entries
Buyer Intent: Companies Evaluating Neocase HR
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Neocase HR. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Neocase HR for HR Service Delivery include:
- Bank of America, a United States based Banking and Financial Services organization with 213000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Neocase HR Coverage
Neocase HR is a HR Service Delivery solution from Neocase Software.
Companies worldwide use Neocase HR, from small firms to large enterprises across 21+ industries.
Organizations such as Societe Generale, Arkema, AWE PLC, Thales UK and ResMed Australia are recorded users of
Neocase HR for HR Service Delivery.
Companies using Neocase HR are most concentrated in Banking and Financial Services, Manufacturing and Aerospace and Defense, with adoption spanning over 21 industries.
Companies using Neocase HR are most concentrated in France, United Kingdom and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Neocase HR across Americas, EMEA, and APAC.
Companies using Neocase HR range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 71.43%, and global enterprises with 10,000+ employees - 28.57%.
Customers of Neocase HR include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Neocase HR customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of HR Service Delivery.