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List of NetSuite CPQ AI Assistant Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Depatie Fluid Power Distribution 65 $13M United States Oracle NetSuite CPQ AI Assistant Chatbots and Conversational AI 2022 n/a
In 2022, Depatie Fluid Power implemented NetSuite CPQ AI Assistant, applying Chatbots and Conversational AI to its quoting and configuration workflows in distribution. The deployment targeted sales quoting for hose assemblies and guided-selling, with the NetSuite CPQ AI Assistant positioned as the conversational layer supporting configuration interactions and user guidance. The implementation centered on product configurators for hose assemblies and guided-selling capabilities, configured to reduce manual steps and to accelerate new-user ramp-up. Depatie largely self-implemented the solution, bringing its first configurator live within six months, and used the NetSuite CPQ AI Assistant to automate guided conversations and decision logic tied to configuration rules. Operational coverage was within the United States, focused on sales and quoting business functions for a 65 employee distribution firm. Functional modules deployed included the configurator engine and guided-selling workflows, enabling sales teams to move from multiweek manual quote cycles to an automated process that reduced turnaround time to minutes. Governance and rollout were executed as a self-managed project, with phased delivery that prioritized the first configurator and subsequent expansion of guided-selling flows. Use of the NetSuite CPQ AI Assistant as a conversational interface is inferred from the configuration and guided-selling approach, and documented outcomes include faster new-user ramp-up and a compression of quote cycles from weeks to minutes.
Granite Partners Banking and Financial Services 50 $5M United States Oracle NetSuite CPQ AI Assistant Chatbots and Conversational AI 2022 Deloitte Digital
In 2022, Granite Partners consolidated multiple portfolio companies onto NetSuite and adopted NetSuite CPQ to unify quoting across its United States operations. Deloitte Digital supported the Oracle NetSuite CPQ implementation, and the deployment incorporated the NetSuite CPQ AI Assistant as a conversational layer to assist sales users in quote construction and validation, aligning the company with the Chatbots and Conversational AI application category. The implementation focused on core Configure Price Quote workflows, including centralized quote configuration, pricing rules, automated bill of materials and routing automation, and quote-to-order orchestration. NetSuite CPQ was configured to enforce standardized product catalogs and pricing logic across portfolio entities, while the NetSuite CPQ AI Assistant provided conversational guidance for quoting, helping surface configuration constraints and pricing policies during sales interactions. Integrations centered on closing the loop between sales quoting and NetSuite ERP financial and manufacturing records, connecting sales-to-manufacturing and finance processes for order orchestration and billing continuity. Operational scope covered Granite Partners portfolio companies across the United States, with CPQ usage scoped to sales, manufacturing planning and finance functions, and Deloitte Digital providing implementation and configuration services. Governance changes included centralizing CPQ administration, standardizing quote approval workflows and instituting a common set of routing and BOM rules to reduce variation across entities. The implementation yielded improved quote accuracy and reduced cycle times as reported in the case study, while the conversational layer from NetSuite CPQ AI Assistant was positioned to accelerate user adoption and streamline quote creation for sales, manufacturing and finance stakeholders.
Platinum Stairlifts Manufacturing 200 $53M United Kingdom Oracle NetSuite CPQ AI Assistant Chatbots and Conversational AI 2022 NoBlue2
In 2022, Platinum Stairlifts implemented NetSuite OneWorld with NetSuite CPQ and manufacturing to enable personalized customer configurations across its UK business. The project included the NetSuite CPQ AI Assistant as the conversational layer, aligned to the Chatbots and Conversational AI category, to support configuration and quoting workflows. The deployment configured NetSuite CPQ to capture configurable product options and automatically generate bills of materials and branded proposals, while the manufacturing module managed production data and shop floor inputs. NetSuite CPQ AI Assistant was positioned to guide sales users through configuration logic, accelerate option selection, and surface standardized proposal content, leveraging conversational interaction patterns common to CPQ chat assistants. Technical integration centered on NetSuite OneWorld as the ERP backbone with native CPQ and manufacturing modules orchestrating BOM generation and proposal output. The implementation covered sales and manufacturing functions in the United Kingdom, and was delivered with implementation partner BrightBridge alongside SI/VAR NoBlue2 to support configuration, data migration, and go live activities. Governance changes consolidated configuration rules and quote approval workflows inside the NetSuite CPQ environment to reduce manual handoffs and misconfigurations. Outcomes reported in the case study include faster quotes and elimination of configuration errors in the UK, driven by the integrated CPQ and manufacturing workflow and the conversational assistance layer provided by the NetSuite CPQ AI Assistant.
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Buyer Intent: Companies Evaluating NetSuite CPQ AI Assistant

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating NetSuite CPQ AI Assistant. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating NetSuite CPQ AI Assistant for Chatbots and Conversational AI include:

  1. Infodepots, a United States based Professional Services organization with 200 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD NetSuite CPQ AI Assistant Coverage

NetSuite CPQ AI Assistant is a Chatbots and Conversational AI solution from Oracle.

Companies worldwide use NetSuite CPQ AI Assistant, from small firms to large enterprises across 21+ industries.

Organizations such as Platinum Stairlifts, Depatie Fluid Power and Granite Partners are recorded users of NetSuite CPQ AI Assistant for Chatbots and Conversational AI.

Companies using NetSuite CPQ AI Assistant are most concentrated in Manufacturing, Distribution and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using NetSuite CPQ AI Assistant are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of NetSuite CPQ AI Assistant across Americas, EMEA, and APAC.

Companies using NetSuite CPQ AI Assistant range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of NetSuite CPQ AI Assistant include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified NetSuite CPQ AI Assistant customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.