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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Nintex Promapp Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
ACC New Zealand Insurance 4512 $5.2B New Zealand Nintex Nintex Promapp Process Mining 2020 n/a
In 2020, ACC New Zealand deployed Nintex Promapp to establish a single source of truth for process mapping and management. The deployment targeted Process Mining objectives by improving process documentation, accessibility and consistency to support the organisation’s continuous improvement efforts and day to day operational decision making. Implementation followed a phased approach with initial design, small team testing, staged rollout and full production, enabling iterative refinement of core process content. Configuration emphasized process mapping, process, policy and service type documentation, the attachment of supporting documents to process pages, and explicit ownership assignments to allow process owners to update content directly. The solution created a centralized process repository accessible to process owners and operational teams across ACC New Zealand, reducing the need to hunt for disparate documents and improving information access for staff. The deployment resulted in more than 1,230 process content pages being fully documented within Nintex Promapp, covering key operational workflows and supporting consistent client service delivery. Governance changes included establishing ownership, version control and approval workflows to support ongoing process management and continuous improvement. ACC reports outcomes such as a single source of the truth, a more positive process culture, promotion of consistent decision making and improved access to process information for staff and clients.
Agilyx Australia Professional Services 99 $10M Australia Nintex Nintex Promapp Process Mining 2019 n/a
In 2019, Agilyx Australia deployed Nintex Promapp to centralize process documentation and embed compliance into day to day operations. Agilyx implemented Nintex Promapp within a Process Mining context to manage its information security management system and to document business processes across worldwide operations. The deployment used the Nintex Promapp risk and compliance add-on to overlay risk and security management processes and policies on top of captured process maps. Configuration focused on process mapping, linked risk treatments, policy and procedure documentation, and a single repository approach that allowed a user to navigate from a risk treatment directly to the controlling process in Nintex Promapp. Operational scope included Agilyx global operations with a demonstrable New Zealand business team rollout and plans for other offices to adopt the same approach. Business functions impacted were information security, global operations, supply chain related to corporate social responsibility, and audit workflows, with Promapp becoming part of business as usual for process review and refinement. Governance shifted toward continuous process management, with teams regularly reviewing and refining processes in the platform and auditors able to use Promapp as the authoritative source during assessments. Outcomes explicitly achieved include ISO27001 accreditation support, attainment of Enviro-Mark Diamond Level certification, a three month environmental management system deployment for certification, a 15 percent reduction in electricity usage, diversion of hazardous materials, and substantial reductions in paper usage.
Apoteksgruppen Retail 10 $1M Sweden Nintex Nintex Promapp Process Mining 2018 n/a
In 2018, Apoteksgruppen implemented Nintex Promapp as a Process Mining solution to document and analyze core retail processes. The deployment prioritized process discovery and formalization for master data, article management, pricing, and store operations within the small retail organization. Nintex Promapp was configured to provide process mapping, visualization, version controlled process documentation and searchable process models, supporting standard operating procedures and accountability. Configuration emphasized lightweight governance, role based access controls and a centralized process repository suited to a 10 person organization. The implementation integrated with Microsoft Dynamics 365 Business Central LS Retail for article and pricing records and with InRiver PIM connected to Validoo for product information processing, enabling flow of master data into documented workflows. Governance changes included assigning process owners, establishing review cadences and embedding documented workflows into operational routines for master data and merchandising teams in Sweden.
Character Cabinets Manufacturing 50 $10M Australia Nintex Nintex Promapp Process Mining 2019 n/a
In 2019 Character Cabinets deployed Nintex Promapp as a Process Mining solution to address strict build timelines and the risk of production delays in cabinetry. The implementation originated from a business case led by the Lean Operations Facilitator, and the vendor selection emphasized ease of use, rapid uptake, and cost effectiveness, with projected process efficiency payback within six months and the program reported as on track to deliver that value. Nintex Promapp was configured to map pre production planning and production processes, with explicit use of process mapping and standard operating procedure documentation to reduce execution errors. The application is accessed daily by team leaders via accessible terminals in the workshop, and Nintex Promapp is also embedded into training sessions so process flows are used to identify improvement opportunities and train new staff. Operational coverage spans management, supervisors and front line production staff, reflecting a distributed process ownership model rather than a single document owner. Business functions impacted include production operations, pre production planning, quality assurance and training, with staff able to see how their tasks interface with other team members across each mapped process. Governance and cultural change were central to the rollout, with broad engagement used to institutionalize process accountability and continuous improvement workflows. Reported outcomes include faster, more efficient production while maintaining safety and quality, more consistent product quality through standardized processes, strong staff adoption and a strengthened competitive position that is contributing to business growth.
Connectwise Professional Services 3100 $312M United States Nintex Nintex Promapp Process Mining 2019 n/a
In 2019, ConnectWise implemented Nintex Promapp as a Process Mining application to consolidate process documentation and standardize process management across its business units. The deployment targeted four distinct groups at ConnectWise, ConnectWise Automate, ConnectWise Sell, ConnectWise Control and ConnectWise Manage, where duplications, clones of material, process variations and outdated documents were tangling systems and slowing operations. The implementation centered on Nintex Promapp process mapping and the process variant management add-on, combined with the platform's visual workflow authoring and feedback capabilities. The team configured the feedback tool and variant management to support succinct, role-focused process documents, and ran dozens of training classes so staff could author and iterate process maps consistently, which also enabled early experiments using sprint style feedback cycles. Nintex Promapp was integrated with the company SharePoint system to preserve existing document links and simplify discovery, and the ConnectWise documentation team began using Nintex Promapp for onboarding content. Operational coverage includes more than 100 staff logging in and authoring processes each week, a captured library of close to 1,500 key processes, and adoption signals from nearly 1,000 colleagues across the business. Governance shifted to a single-source variant model where one change author updates the canonical process and Nintex Promapp pushes the modification to related variants while notifying stakeholders. ConnectWise applied Agile style trials for proposed process improvements, using timeboxed tests and feedback to decide whether to keep or revert changes, which reduced local cloning and improved cross-team communication. Explicit outcomes reported by ConnectWise include a projected reduction in process library storage of about 75 percent due to variant consolidation, faster modification cycles compared to prior timelines that could take weeks or months, and regular use of the feedback mechanism to drive iterative improvements. The Nintex Promapp implementation materially supported more consistent process management, streamlined variant handling and improved internal communication across ConnectWise, with the full application name Nintex Promapp and the Apps Category Process Mining central to the deployment narrative.
Manufacturing 99 $10M New Zealand Nintex Nintex Promapp Process Mining 2019 n/a
Utilities 286 $104M Australia Nintex Nintex Promapp Process Mining 2019 n/a
Government 200 $35M New Zealand Nintex Nintex Promapp Process Mining 2019 n/a
Government 200 $15M Australia Nintex Nintex Promapp Process Mining 2019 n/a
Education 3590 $601M Australia Nintex Nintex Promapp Process Mining 2019 n/a
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Buyer Intent: Companies Evaluating Nintex Promapp

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Nintex Promapp. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Nintex Promapp for Process Mining include:

  1. Priority Payment Systems, a United States based Professional Services organization with 500 Employees
  2. Cooltrax, a United States based Leisure and Hospitality company with 20 Employees
  3. Randwick City Council, a Australia based Government organization with 900 Employees

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FAQ - APPS RUN THE WORLD Nintex Promapp Coverage

Nintex Promapp is a Process Mining solution from Nintex.

Companies worldwide use Nintex Promapp, from small firms to large enterprises across 21+ industries.

Organizations such as ACC New Zealand, Ministry of Business, Innovation and Employment, LaTrobe University, Ricoh Australia and Connectwise are recorded users of Nintex Promapp for Process Mining.

Companies using Nintex Promapp are most concentrated in Insurance, Government and Education, with adoption spanning over 21 industries.

Companies using Nintex Promapp are most concentrated in New Zealand, Australia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Nintex Promapp across Americas, EMEA, and APAC.

Companies using Nintex Promapp range from small businesses with 0-100 employees - 21.74%, to mid-sized firms with 101-1,000 employees - 43.48%, large organizations with 1,001-10,000 employees - 34.78%, and global enterprises with 10,000+ employees - 0%.

Customers of Nintex Promapp include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Nintex Promapp customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.