List of Nintex Promapp Customers
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Since 2010, our global team of researchers has been studying Nintex Promapp customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Nintex Promapp for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Nintex Promapp for Process Mining include: ACC New Zealand, a New Zealand based Insurance organisation with 4512 employees and revenues of $5.16 billion, Ministry of Business, Innovation and Employment, a New Zealand based Government organisation with 6430 employees and revenues of $804.0 million, LaTrobe University, a Australia based Education organisation with 3590 employees and revenues of $601.0 million, Ricoh Australia, a Australia based Professional Services organisation with 1300 employees and revenues of $400.0 million, Connectwise, a United States based Professional Services organisation with 3100 employees and revenues of $312.0 million and many others.
Contact us if you need a completed and verified list of companies using Nintex Promapp, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Nintex Promapp customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACC New Zealand | Insurance | 4512 | $5.2B | New Zealand | Nintex | Nintex Promapp | Process Mining | 2020 | n/a |
In 2020, ACC New Zealand deployed Nintex Promapp to establish a single source of truth for process mapping and management. The deployment targeted Process Mining objectives by improving process documentation, accessibility and consistency to support the organisation’s continuous improvement efforts and day to day operational decision making.
Implementation followed a phased approach with initial design, small team testing, staged rollout and full production, enabling iterative refinement of core process content. Configuration emphasized process mapping, process, policy and service type documentation, the attachment of supporting documents to process pages, and explicit ownership assignments to allow process owners to update content directly.
The solution created a centralized process repository accessible to process owners and operational teams across ACC New Zealand, reducing the need to hunt for disparate documents and improving information access for staff. The deployment resulted in more than 1,230 process content pages being fully documented within Nintex Promapp, covering key operational workflows and supporting consistent client service delivery.
Governance changes included establishing ownership, version control and approval workflows to support ongoing process management and continuous improvement. ACC reports outcomes such as a single source of the truth, a more positive process culture, promotion of consistent decision making and improved access to process information for staff and clients.
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Agilyx Australia | Professional Services | 99 | $10M | Australia | Nintex | Nintex Promapp | Process Mining | 2019 | n/a |
In 2019, Agilyx Australia deployed Nintex Promapp to centralize process documentation and embed compliance into day to day operations. Agilyx implemented Nintex Promapp within a Process Mining context to manage its information security management system and to document business processes across worldwide operations.
The deployment used the Nintex Promapp risk and compliance add-on to overlay risk and security management processes and policies on top of captured process maps. Configuration focused on process mapping, linked risk treatments, policy and procedure documentation, and a single repository approach that allowed a user to navigate from a risk treatment directly to the controlling process in Nintex Promapp.
Operational scope included Agilyx global operations with a demonstrable New Zealand business team rollout and plans for other offices to adopt the same approach. Business functions impacted were information security, global operations, supply chain related to corporate social responsibility, and audit workflows, with Promapp becoming part of business as usual for process review and refinement.
Governance shifted toward continuous process management, with teams regularly reviewing and refining processes in the platform and auditors able to use Promapp as the authoritative source during assessments. Outcomes explicitly achieved include ISO27001 accreditation support, attainment of Enviro-Mark Diamond Level certification, a three month environmental management system deployment for certification, a 15 percent reduction in electricity usage, diversion of hazardous materials, and substantial reductions in paper usage.
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Apoteksgruppen | Retail | 10 | $1M | Sweden | Nintex | Nintex Promapp | Process Mining | 2018 | n/a |
In 2018, Apoteksgruppen implemented Nintex Promapp as a Process Mining solution to document and analyze core retail processes. The deployment prioritized process discovery and formalization for master data, article management, pricing, and store operations within the small retail organization.
Nintex Promapp was configured to provide process mapping, visualization, version controlled process documentation and searchable process models, supporting standard operating procedures and accountability. Configuration emphasized lightweight governance, role based access controls and a centralized process repository suited to a 10 person organization.
The implementation integrated with Microsoft Dynamics 365 Business Central LS Retail for article and pricing records and with InRiver PIM connected to Validoo for product information processing, enabling flow of master data into documented workflows. Governance changes included assigning process owners, establishing review cadences and embedding documented workflows into operational routines for master data and merchandising teams in Sweden.
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Character Cabinets | Manufacturing | 50 | $10M | Australia | Nintex | Nintex Promapp | Process Mining | 2019 | n/a |
In 2019 Character Cabinets deployed Nintex Promapp as a Process Mining solution to address strict build timelines and the risk of production delays in cabinetry. The implementation originated from a business case led by the Lean Operations Facilitator, and the vendor selection emphasized ease of use, rapid uptake, and cost effectiveness, with projected process efficiency payback within six months and the program reported as on track to deliver that value.
Nintex Promapp was configured to map pre production planning and production processes, with explicit use of process mapping and standard operating procedure documentation to reduce execution errors. The application is accessed daily by team leaders via accessible terminals in the workshop, and Nintex Promapp is also embedded into training sessions so process flows are used to identify improvement opportunities and train new staff.
Operational coverage spans management, supervisors and front line production staff, reflecting a distributed process ownership model rather than a single document owner. Business functions impacted include production operations, pre production planning, quality assurance and training, with staff able to see how their tasks interface with other team members across each mapped process.
Governance and cultural change were central to the rollout, with broad engagement used to institutionalize process accountability and continuous improvement workflows. Reported outcomes include faster, more efficient production while maintaining safety and quality, more consistent product quality through standardized processes, strong staff adoption and a strengthened competitive position that is contributing to business growth.
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Connectwise | Professional Services | 3100 | $312M | United States | Nintex | Nintex Promapp | Process Mining | 2019 | n/a |
In 2019, ConnectWise implemented Nintex Promapp as a Process Mining application to consolidate process documentation and standardize process management across its business units. The deployment targeted four distinct groups at ConnectWise, ConnectWise Automate, ConnectWise Sell, ConnectWise Control and ConnectWise Manage, where duplications, clones of material, process variations and outdated documents were tangling systems and slowing operations.
The implementation centered on Nintex Promapp process mapping and the process variant management add-on, combined with the platform's visual workflow authoring and feedback capabilities. The team configured the feedback tool and variant management to support succinct, role-focused process documents, and ran dozens of training classes so staff could author and iterate process maps consistently, which also enabled early experiments using sprint style feedback cycles.
Nintex Promapp was integrated with the company SharePoint system to preserve existing document links and simplify discovery, and the ConnectWise documentation team began using Nintex Promapp for onboarding content. Operational coverage includes more than 100 staff logging in and authoring processes each week, a captured library of close to 1,500 key processes, and adoption signals from nearly 1,000 colleagues across the business.
Governance shifted to a single-source variant model where one change author updates the canonical process and Nintex Promapp pushes the modification to related variants while notifying stakeholders. ConnectWise applied Agile style trials for proposed process improvements, using timeboxed tests and feedback to decide whether to keep or revert changes, which reduced local cloning and improved cross-team communication.
Explicit outcomes reported by ConnectWise include a projected reduction in process library storage of about 75 percent due to variant consolidation, faster modification cycles compared to prior timelines that could take weeks or months, and regular use of the feedback mechanism to drive iterative improvements. The Nintex Promapp implementation materially supported more consistent process management, streamlined variant handling and improved internal communication across ConnectWise, with the full application name Nintex Promapp and the Apps Category Process Mining central to the deployment narrative.
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Manufacturing | 99 | $10M | New Zealand | Nintex | Nintex Promapp | Process Mining | 2019 | n/a |
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Utilities | 286 | $104M | Australia | Nintex | Nintex Promapp | Process Mining | 2019 | n/a |
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Government | 200 | $35M | New Zealand | Nintex | Nintex Promapp | Process Mining | 2019 | n/a |
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Government | 200 | $15M | Australia | Nintex | Nintex Promapp | Process Mining | 2019 | n/a |
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Education | 3590 | $601M | Australia | Nintex | Nintex Promapp | Process Mining | 2019 | n/a |
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Buyer Intent: Companies Evaluating Nintex Promapp
- Priority Payment Systems, a United States based Professional Services organization with 500 Employees
- Cooltrax, a United States based Leisure and Hospitality company with 20 Employees
- Randwick City Council, a Australia based Government organization with 900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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