List of Octadesk CRM Customers
Sao Paulo, 05707-001,
Brazil
Since 2010, our global team of researchers has been studying Octadesk CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Octadesk CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Octadesk CRM for CRM include: Hitachi-Johnson Control Air Conditioning, a Japan based Manufacturing organisation with 15000 employees and revenues of $212.40 billion, Johnson Controls Hitachi Air Conditioning, a Japan based Manufacturing organisation with 15000 employees and revenues of $4.00 billion, Protege Group, a Brazil based Professional Services organisation with 16000 employees and revenues of $3.00 billion, Construtora Remo, a Brazil based Professional Services organisation with 1200 employees and revenues of $400.0 million, Firjan, a Brazil based Non Profit organisation with 4182 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using Octadesk CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Octadesk CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abbc Brazil | Banking and Financial Services | 150 | $5M | Brazil | LWSA | Octadesk CRM | CRM | 2021 | n/a |
In 2021 Abbc Brazil deployed Octadesk CRM on its website. The Octadesk CRM implementation targeted front-office functions for the 150 employee banking and financial services organization, centralizing customer interactions and contact records through a web-embedded CRM instance.
The deployment was executed as a cloud oriented, web-integrated CRM solution providing contact management, ticketing and case tracking capabilities configured for client facing channels on the corporate site. Configuration emphasized workflow automation for inquiry routing, templated responses and SLA oriented ticket handling, with web form data feeding Octadesk CRM contact and case records. Governance focused on centralized configuration and role based access for sales, customer service and member relations teams, with a staged rollout across customer facing groups on the website.
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Allfood Importacao E Exportacao | Distribution | 25 | $3M | Brazil | LWSA | Octadesk CRM | CRM | 2021 | n/a |
In 2021, Allfood Importacao E Exportacao implemented Octadesk CRM. The deployment places Octadesk CRM on the company website to capture inbound customer inquiries and centralize interaction records for this Brazil based distribution firm with 25 employees and revenue of 3000000.
Configuration emphasizes core CRM capabilities, including contact and ticket management, lead capture from web channels, and a unified interaction history, deployed as a cloud hosted SaaS instance consistent with typical CRM architectures. Octadesk CRM is used to instrument customer facing workflows and to provide a single source of truth for sales and customer service teams.
Operational scope covers sales and customer service business functions across the company, with the website integration routing web form submissions and site inquiries into Octadesk CRM queues. Governance is oriented around role based access, standardized ticketing workflows, and prioritized response processes to align customer facing operations with the CRM platform.
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Areatec | Professional Services | 40 | $2M | Brazil | LWSA | Octadesk CRM | CRM | 2020 | n/a |
In 2020 Areatec implemented Octadesk CRM as its primary customer relationship platform. The deployment uses Octadesk CRM as a cloud hosted solution embedded on their website to capture inquiries and manage customer interactions, establishing a single system of record for external customer touchpoints.
The implementation focuses on core CRM capabilities typical for the category CRM, including web lead capture, contact and account management, case or ticket routing, and sales pipeline tracking. Configuration emphasized lightweight automation and templated responses to support the company size, with native Octadesk CRM features used to route leads and assign follow up tasks to internal users.
Integrations are centered on the website integration, with Octadesk CRM capturing form submissions and inbound contact flows from the company site, and surfacing those interactions to sales and support teams. Operational coverage is company wide within Areatec, aligning the platform to sales, customer service, and client engagement workflows used by teams in Brazil.
Governance and process work defined administrative ownership for Octadesk CRM, standardized lead assignment workflows, and documented response procedures to ensure consistent handling of web generated contacts. The rollout prioritized streamlined user access and role based permissions appropriate for a 40 person professional services firm, maintaining a compact operational footprint while centralizing customer interaction records.
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Life Sciences | 358 | $31M | Brazil | LWSA | Octadesk CRM | CRM | 2020 | n/a |
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Oil, Gas and Chemicals | 300 | $30M | Brazil | LWSA | Octadesk CRM | CRM | 2020 | n/a |
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Professional Services | 20 | $2M | Brazil | LWSA | Octadesk CRM | CRM | 2020 | n/a |
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Distribution | 55 | $7M | Brazil | LWSA | Octadesk CRM | CRM | 2022 | n/a |
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Insurance | 15 | $2M | Brazil | LWSA | Octadesk CRM | CRM | 2021 | n/a |
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Manufacturing | 157 | $20M | Brazil | LWSA | Octadesk CRM | CRM | 2020 | n/a |
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Professional Services | 20 | $2M | Brazil | LWSA | Octadesk CRM | CRM | 2020 | n/a |
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Buyer Intent: Companies Evaluating Octadesk CRM
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