List of OnBase for AP Customers
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Since 2010, our global team of researchers has been studying OnBase for AP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OnBase for AP for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OnBase for AP for AP Automation include: Charter Communications, a United States based Communications organisation with 94500 employees and revenues of $55.09 billion, Cleveland-Cliffs, a United States based Manufacturing organisation with 30000 employees and revenues of $19.19 billion, Skanska USA, a United States based Construction and Real Estate organisation with 7000 employees and revenues of $8.20 billion, Gerdau North America, a United States based Manufacturing organisation with 36000 employees and revenues of $7.83 billion, Big Lots Stores, a United States based Retail organisation with 10000 employees and revenues of $4.72 billion and many others.
Contact us if you need a completed and verified list of companies using OnBase for AP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The OnBase for AP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Baystate Health | Healthcare | 13000 | $3.1B | United States | Hyland | OnBase for AP | AP Automation | 2018 | n/a |
In 2018, Baystate Health implemented OnBase for AP to support AP Automation across its finance and supply chain finance functions. Baystate Health deployed OnBase for AP as an accounts payable document management and automation platform, aligning the application to procurement, purchasing, and inventory reporting responsibilities within the health system.
The OnBase for AP deployment emphasized invoice capture, document imaging, workflow routing for approvals, and rules-based matching to accounts payable accounting entries, consistent with AP Automation capabilities. Configuration work included integration of Crystal reporting outputs and the use of Infor/Lawson reporting artifacts to feed financial and operational dashboards used by supply chain and finance leaders.
OnBase for AP was configured to interface with Infor/Lawson procurement modules and general ledger reporting, and it operated in association with Accounts Payable processes and charge data from the charge description master. The implementation acknowledged interfaces with operating room supply data sources such as Surginet and Par-cart for supply data association, and it coordinated with Revenue Integrity and inventory control functions to ensure charge and costing alignment.
Governance and operational rollout were centered on collaboration between the system administrator, senior financial analysts, supply chain management, and department stakeholders, with responsibilities for security access management, upgrade testing, and troubleshooting delegated to the system administration team. Process documentation, training updates, and creation of reporting tools were part of the governance activities to embed OnBase for AP into existing procurement and finance workflows.
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Big Lots Stores | Retail | 10000 | $4.7B | United States | Hyland | OnBase for AP | AP Automation | 2015 | n/a |
In 2015, Big Lots Stores implemented OnBase for AP as an AP Automation solution to centralize accounts payable intake and payment processing across corporate finance and AP teams. The OnBase for AP deployment focused on electronic invoice capture, document imaging, and structured workflow orchestration to replace manual paper routing and ad hoc approval chains.
Configuration included document capture and OCR driven invoice ingestion, rules based workflow routing for invoice approvals, vendor master file synchronization, and exception handling for employee expenses submitted through Concur. The implementation embedded automated routing for payment approvals and processes to surface and manage unclaimed funds records alongside standard AP document sets.
Integrations were established with SAP and PeopleSoft for GL and ERP posting, reconciliations with Concur employee expenses for expense invoice routing, and connections to the vendor master file and payment processing systems to ensure data consistency and payment orchestration. Integrations leveraged OnBase content services and API or connector based patterns to push validated invoice and vendor data into downstream systems.
Governance changes centralized vendor master file stewardship within finance, standardized invoice approval workflows and exception resolution procedures, and created reconciled handoffs between AP, treasury and payroll related to unclaimed funds. The rollout was oriented to unify AP operations and enforce consistent controls across Big Lots Stores finance functions.
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Charter Communications | Communications | 94500 | $55.1B | United States | Hyland | OnBase for AP | AP Automation | 2014 | n/a |
In 2014, Charter Communications deployed OnBase for AP as a targeted AP Automation initiative to centralize invoice intake and validation across its accounts payable operations. The implementation paired OnBase for AP with Readsoft optical character recognition and Oracle PeopleSoft to create a structured capture to ERP posting flow, with an explicit objective to process high volume invoices in a timely manner and to ensure discounts could be earned while preventing duplicate payments.
OnBase for AP served as the document management and workflow engine, while Readsoft provided OCR capture and pre-population of invoice fields. Functional capabilities implemented included automated data extraction, OCR pre-populated data verification, automated three way matching of invoices to purchase orders for correct quantity and pricing, GL coding confirmation, duplicate invoice detection, and authorized signature verification, with exception routing for records failing validation.
Integrations were implemented between the capture layer and the enterprise ledger, specifically Readsoft OCR feeding structured invoice data into OnBase for AP workflows and Oracle PeopleSoft for GL validation and posting. The operational scope focused on the Accounts Payable and Finance functions handling high invoice volumes, with processes configured to validate OCR accuracy before committing transactions to Oracle PeopleSoft.
Governance and workflow restructuring emphasized staged validation checkpoints, including automated PO matching, signature authorization checks, and GL coding reviews, with exceptions routed to AP analysts for manual resolution. Outcomes explicitly targeted by the deployment included capturing vendor discount opportunities, eliminating duplicate invoices, confirming logical GL coding, and improving the accuracy of OCR pre-populated invoice data through systematic verification and matching.
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Manufacturing | 30000 | $19.2B | United States | Hyland | OnBase for AP | AP Automation | 2014 | n/a |
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Banking and Financial Services | 700 | $100M | United States | Hyland | OnBase for AP | AP Automation | 2015 | n/a |
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Banking and Financial Services | 1400 | $477M | United States | Hyland | OnBase for AP | AP Automation | 2017 | n/a |
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Manufacturing | 36000 | $7.8B | United States | Hyland | OnBase for AP | AP Automation | 2013 | n/a |
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Manufacturing | 7500 | $3.6B | United States | Hyland | OnBase for AP | AP Automation | 2012 | n/a |
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Professional Services | 3500 | $1.2B | United States | Hyland | OnBase for AP | AP Automation | 2017 | n/a |
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Banking and Financial Services | 2927 | $4.1B | United States | Hyland | OnBase for AP | AP Automation | 2016 | n/a |
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Buyer Intent: Companies Evaluating OnBase for AP
- Hyundai Autoever, a South Korea based Professional Services organization with 1500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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