List of OpenTable Reservations Customers
OpenTable
1 Montgomery Street Suite 700,
San Francisco, 94104, CA,
United States
San Francisco, 94104, CA,
United States
1 415-344-4200
Leisure and Hospitality
1500
$600M
Since 2010, our global team of researchers has been studying OpenTable Reservations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenTable Reservations for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenTable Reservations for Reservation and Booking Management include: Morton's The Steakhouse, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $1.50 billion, Red Robin, a United States based Leisure and Hospitality organisation with 21443 employees and revenues of $1.24 billion, Tao Group Hospitality, a United States based Leisure and Hospitality organisation with 3500 employees and revenues of $635.0 million, True Food Kitchen, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $600.0 million, Ruths Chris Steakhouse, a United States based Leisure and Hospitality organisation with 4768 employees and revenues of $506.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenTable Reservations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenTable Reservations customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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220 Merrill | Leisure and Hospitality | 70 | $8M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2022 | n/a |
In 2022, 220 Merrill implemented OpenTable Reservations as its Reservation and Booking Management solution for its Birmingham, Michigan venue. The deployment supported front-of-house booking and event intake workflows and was used operationally to coordinate up to 150 reservations per shift while seating between 200 and 700 individuals per shift, handled via phone, in person, and through the OpenTable software.
The implementation focused on core reservation management, table management, guest profile handling, and real-time availability controls native to OpenTable Reservations. Configuration centered on booking adjustments, accommodation notes, waitlist handling, and shift-level seating orchestration to align host and server workflows during service periods.
Integration and operational governance tied reservations to event coordination by synchronizing with the events staff to submit private event requests through TripleSeat. Front-of-house governance formalized escalation paths and section management, with lead hostesses coordinating with servers and managers, and documented usage by the lead hostess from January 2022 to July 2022, covering the front-of-house, events staff, servers, and managerial functions at the Birmingham site.
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347 Grille | Leisure and Hospitality | 10 | $1M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2019 | n/a |
In 2019, 347 Grille implemented OpenTable Reservations on its website, deploying the OpenTable Reservations solution to handle consumer booking flows. The deployment represents a Reservation and Booking Management application implemented to centralize guest booking, confirmations, and front of house scheduling for a single-site hospitality operator in the United States.
The implementation used an embedded web booking widget connected to OpenTable Reservations, providing real-time availability, online booking capture, booking confirmations, and guest profile records consistent with Reservation and Booking Management functionality. Operational use focuses on reservations and front of house operations, with staff accessing the cloud-hosted OpenTable Reservations console for booking management and table assignment. Governance changes were scoped to reservation workflow adjustments and front of house process alignment to the platform, with configuration centered on seating capacity, service periods, and online booking rules.
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Amerigo Italian Restaurant | Leisure and Hospitality | 50 | $5M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2021 | n/a |
In 2021, Amerigo Italian Restaurant implemented OpenTable Reservations to manage guest bookings at its Amerigo West End site in Nashville, TN. The deployment targeted Reservation and Booking Management for a single-site, 50-employee leisure and hospitality operation, with configuration scoped to support front of house staff, managers, and event coordination workflows.
OpenTable Reservations was configured to deliver core capabilities including table management, reservation workflows, guest profiles and notes, waitlist and seating orchestration, and reporting to support nightly sales and labor reconciliation. Integrations were established with on premise point of sale systems PosiTouch and TOAST, and with event and private dining scheduling via TripleSeat, allowing reservation records and guest notes to flow into service sequencing and nightly reporting processes. Operational governance was manager led, leveraging pre-shift meetings and hands-on training to embed booking policies, allergen and ingredient notes, and server assignment practices, while business functions impacted included reservations, host and hostess operations, server scheduling, event bookings, and nightly financial reporting.
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Area15 | Leisure and Hospitality | 170 | $40M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2024 | n/a |
In 2024, Area15 implemented OpenTable Reservations on its website. OpenTable Reservations serves as the Reservation and Booking Management solution for online guest bookings and front-of-house scheduling at the leisure destination. The deployment centralizes consumer booking capture through the web channel and routes reservation entries to host staff for day-of floor management. This positions the website as the primary intake for seated reservations.
The implementation uses the OpenTable Reservations booking widget embedded in the site, configured to surface real-time availability, party sizing, and time-slot selection. Functional modules in active use include the availability calendar and table management grid, guest profile collection and reservation confirmations, along with waitlist and booking duration controls aligned with Reservation and Booking Management practices. Configuration focused on booking rules, seating windows, and automated confirmation messaging to standardize guest-facing workflows.
Operational scope spans guest services and front-of-house operations, with staff managing seat assignments, covers, and daily reservation manifests through the OpenTable Reservations interface. The system is web-centric, providing consumers with immediate visibility into availability and enabling on-site reception teams to reconcile online bookings with in-person flow. Reporting and daily scheduling workflows are handled within the application interface used by operations managers.
Governance emphasis was placed on reservation policy settings, user role access for host and manager accounts, and documented procedures for confirmations, cancellations, and no-show handling. Rollout activities included in-application configuration and staff onboarding to standardize booking intake and floor assignment procedures. The narrative reflects Area15 OpenTable Reservations deployment as a focused Reservation and Booking Management implementation tied to the property website.
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Ascend Hospitality Group | Leisure and Hospitality | 600 | $48M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2018 | n/a |
In 2018, Ascend Hospitality Group implemented OpenTable Reservations as its Reservation and Booking Management platform to support private dining and standard reservation workflows. The deployment established OpenTable Reservations as the primary booking and guest management tool used by event and restaurant teams across the operator's portfolio, with configuration focused on structured private dining workflows and centralized reservation inventory.
OpenTable Reservations was configured to support private dining management, table and capacity controls, guest profiles and notes, reservation scheduling, deposit and payment capture, and operational reporting. The implementation emphasized custom proposal and contract workflows for event sales, and reporting capabilities to track lead response and revenue performance tied to private dining sales.
The reservations platform operated alongside a suite of hospitality tools that staff were proficient with, including Tripleseat, Ctuit, Aloha, 7rooms, Revel and Allseated, with operational handoffs to accounting for expense reporting and accounts receivable and payable. Marketing and sales processes were coordinated with the reservations system to accelerate lead response and to route private dining inquiries into proposal and contracting workflows handled by the private dining team.
Governance centered on the private dining function, where an executive level Private Dining Manager established policies for lead intake, immediate response, contract completion, payment collection and team communication. During the period of system use the private dining organization reported significant sales activity, with 4 million sold in 2019 while operating OpenTable Reservations alongside the broader hospitality toolset.
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Leisure and Hospitality | 2000 | $450M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2020 | n/a |
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Leisure and Hospitality | 20 | $2M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2015 | n/a |
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Leisure and Hospitality | 30 | $3M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2021 | n/a |
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Leisure and Hospitality | 15 | $1M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2020 | n/a |
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Leisure and Hospitality | 160 | $23M | United States | OpenTable | OpenTable Reservations | Reservation and Booking Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating OpenTable Reservations
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating OpenTable Reservations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating OpenTable Reservations for Reservation and Booking Management include:
- Fundstrat Global Advisors, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD OpenTable Reservations Coverage
OpenTable Reservations is a Reservation and Booking Management solution from OpenTable.
Companies worldwide use OpenTable Reservations, from small firms to large enterprises across 21+ industries.
Organizations such as Morton's The Steakhouse, Red Robin, Tao Group Hospitality, True Food Kitchen and Ruths Chris Steakhouse are recorded users of
OpenTable Reservations for Reservation and Booking Management.
Companies using OpenTable Reservations are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using OpenTable Reservations are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OpenTable Reservations across Americas, EMEA, and APAC.
Companies using OpenTable Reservations range from small businesses with 0-100 employees - 54.87%, to mid-sized firms with 101-1,000 employees - 31.86%, large organizations with 1,001-10,000 employees - 12.39%, and global enterprises with 10,000+ employees - 0.88%.
Customers of OpenTable Reservations include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified OpenTable Reservations customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Reservation and Booking Management.