List of Oracle Business Process Management Customers
Oracle
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Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 737-867-1000
Professional Services
162000
$67.1B
Since 2010, our global team of researchers has been studying Oracle Business Process Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Business Process Management for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Business Process Management for Business Process Management include: Enterprise Products, a United States based Oil, Gas and Chemicals organisation with 7300 employees and revenues of $40.00 billion, The Sherwin-Williams Company, a United States based Manufacturing organisation with 64088 employees and revenues of $23.05 billion, Tenet Healthcare, a United States based Healthcare organisation with 74480 employees and revenues of $20.67 billion, National Australia Bank, a Australia based Banking and Financial Services organisation with 41880 employees and revenues of $14.47 billion, Science Applications International Corporation, a United States based Professional Services organisation with 24000 employees and revenues of $7.70 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Business Process Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the PPM software purchases.
The Oracle Business Process Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of PPM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Entain Group | Leisure and Hospitality | 19272 | $6.8B | Isle of Man | Oracle | Oracle Business Process Management | Business Process Management | 2015 | n/a |
Entain Group implemented Oracle Business Process Management in 2015 to orchestrate finance and operational workflows. The deployment leveraged Business Process Management capabilities to formalize process modeling, workflow orchestration, and approval routing across finance and adjacent operational teams.
Oracle Business Process Management was configured to support process modeling, automated workflow routing, role based approvals, exception handling, and document driven orchestration tied to financial reporting processes. Configuration emphasized reusable process assets and orchestration of multi-step finance tasks that interacted with the company reporting practices.
The implementation operated alongside Oracle Business Intelligence Discoverer 10g, which Entain used for managing and preparing financial reports, and supported operational teams familiar with Iovation and BVerified systems. Operational scope centered on finance and extended to compliance and fraud prevention functions where knowledge of Iovation and BVerified informed process design.
Governance practices established process ownership, structured change control for process definitions, and standardized exception workflows to align approvals with finance control objectives. Rollout focused on embedding formal workflow orchestration and process governance into existing financial reporting cycles rather than on replacing specific prior systems.
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Enterprise Products | Oil, Gas and Chemicals | 7300 | $40.0B | United States | Oracle | Oracle Business Process Management | Business Process Management | 2011 | n/a |
In 2011, Enterprise Products implemented Oracle Business Process Management as part of its Oracle R12 program. The Oracle Business Process Management deployment was aligned to Business Process Management needs across Finance, EAM, and EHS&T workflows and leveraged Oracle Fusion middleware technologies to integrate with EmpODS and other data sources.
The implementation delivered a set of shared services and SOA components including File and FTP adapter services, end to end B2B integrations for X12 810 and PIDX invoice exchanges, and services built against Oracle Internet Directory. Oracle Business Process Management was tightly integrated with Oracle EAM and Esuite EHS&T, and surfaced simple Oracle ADF user interfaces to support work request and work order interactions. AIA based flows were designed and developed for Financial AP invoices, AR invoices and GL journal entries, and EBO EBM requester and provider services were created with the AIA Foundation Pack for ESS to EAM integrations.
Architecturally the solution combined Oracle SOA Suite, Oracle AIA and Oracle Service Bus with Oracle ECM UCM proxies and Oracle EBS R12 transactional endpoints. Proxy services in OSB handled document check in to ECM, document fetch and ECM search interactions, and integration flows processed Peladon invoice scanning feeds into Oracle Financials AP using AIA standards. WebLogic cluster configuration and code optimization were applied to SOA components, and LoadRunner was used for load testing of SOA and AIA services. Supporting artifacts included SOA Scheduler automation jobs and EBS concurrent programs and PL SQL packages to operationalize the integrations for finance and EAM.
Governance and rollout emphasized service design standards, cluster aware SOA development practices and assisted user testing for EAM and EHS&T scenarios. Developers created reusable requester provider services and enforced code and deployment standards to support clustered WebLogic environments, while operationalization relied on scheduled SOA jobs and EBS concurrent processing to automate end to end business process orchestration.
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Health Support Services (HSS) WA | Government | 1000 | $100M | Australia | Oracle | Oracle Business Process Management | Business Process Management | 2011 | n/a |
In 2011 Health Support Services (HSS) WA implemented Oracle Business Process Management to centralize orchestration of invoice scanning, accounts payable approvals and P2P workflows across its finance and procurement functions. Oracle Business Process Management was positioned as the core Business Process Management platform to support automated BPEL orchestration, human tasks and integration with existing Oracle application stacks.
The implementation used Oracle SOA Suite 11g and JDeveloper 11g to design and deploy synchronous and asynchronous BPEL composites, XSD schema validation, XPATH and XSLT transformations, and Groovy and Java extensions embedded in BPEL where required. Functional capabilities delivered included human task forms and the Oracle BPM worklist for task processing, notification services for approvals and escalations to first and second level managers, and ADF based task UIs with task flow and session management.
Architecture and integrations were centered on invoice imaging and ERP workflow linkage, using Oracle IPM accelerator components, Oracle WebCenter UCM, Kofax for capture, and direct integration of SOA BPEL processes with Oracle ERP workflow and e-Business Suite events. Technical patterns included use of JCA adapters, Mediator components to update custom tables, deployment automation via ANT and OJDEPLOY to WebLogic, WLST scripting, management of MDS metadata in Subversion and database, and operational tuning such as message throttling into IPM and SOA purging routines.
Governance and process controls were implemented through BPM approvals, escalation email alerts, configurable flex fields mapped to SOA composites, and use of Oracle Virtual Directory for user modifications and security integration. Workflows were instrumented for lifecycle operations via the workflow API and ADF utilities including acquire, reassign, suspend, resume, escalate and complete BPM tasks, supporting structured approval routing and operational compliance across finance teams.
Delivered capabilities and documented achievements included implementation of the SOA suite, invoice scanning integration with Oracle AP, customization and extension of SOA composites for invoice processing, and end to end orchestration using Oracle Business Process Management as the Business Process Management platform. These capabilities were integrated with Oracle Financials modules such as AP, AR and P2P and with enterprise content management components to support automated invoice processing and approval workflows.
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HSBC | Banking and Financial Services | 5836 | $5.0B | United Kingdom | Oracle | Oracle Business Process Management | Business Process Management | 2018 | n/a |
In 2018, HSBC implemented Oracle Business Process Management as part of a broader Oracle Fusion Cloud program that targeted Financials, Purchasing and Procurement, Expenses and Project Billing. Oracle Business Process Management was used to orchestrate approval flows and process logic, and it is explicitly aligned with the Business Process Management category within HSBCs cloud finance and procurement transformation. The implementation referenced Oracle Fusion Cloud R13 19D as the target platform for configuration and testing activities.
The implementation included configuration across Procurement, Purchasing, Payables, Billing, Projects and Financials modules, with explicit BPM and workflows for requisition, purchase order, expenses and AP invoice approvals. Functional builds used OTBI, BIP and FRS for reporting, Smartview and dashboards for visibility, and data load tools such as FBDI, ADFDI and Web Services for bulk uploads and conversions. Fusion BPM rules were defined to capture approval predicates and conditional routing as part of the process configuration.
Integrations were scoped as inbound and outbound interfaces to support new country rollouts, with data migration, analysis, validation and cleansing specified as part of cutover planning. The work spanned full system development cycle activities including requirements gathering, analysis, development, testing and post go live support. Business functions directly impacted included Procurement, Expenses, Payables and Subledger Accounting, with the BPM layer providing centralized orchestration for those finance and procurement processes.
Governance and process change activities centered on using business process design to drive functional, technical, quality, integration and security requirements. Business process activities were mapped to application components, proof of concepts were developed for integration patterns, and testing covered releases, patches and quarterly upgrades. The implementation role described is a functional and technical SME supporting BPM, integration and reporting, and operational support included raising Oracle Service Requests with Oracle Support for resolution of functional and technical issues.
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National Australia Bank | Banking and Financial Services | 41880 | $14.5B | Australia | Oracle | Oracle Business Process Management | Business Process Management | 2014 | n/a |
In 2014, National Australia Bank implemented Oracle Business Process Management to standardize core process orchestration across the bank. The initiative was managed by internal IT leadership including a Senior IT Project Manager with direct experience managing projects for Oracle Business Process Management and Oracle Service Cloud.
The Oracle Business Process Management implementation concentrated on Business Process Management capabilities, including graphical process modeling, executable orchestration, human workflow management, business rules automation, and process monitoring and analytics. Configuration emphasized reusable process assets, service orchestration layers, and exception handling patterns to support regulated banking workflows.
Operational scope targeted cross-functional process domains such as customer service intake, transaction processing, and back-office operations, aligning IT and business process owners for governance. Work on Oracle Business Process Management ran alongside projects involving Oracle Service Cloud, reflecting coordinated program management across customer-facing and operations tooling.
Governance was structured through IT project management oversight and defined process ownership to manage lifecycle changes, with phased implementations to introduce process models and automation incrementally. The program prioritized standardization of process definitions and monitoring to enable repeatable orchestration across the bank's Business Process Management estate.
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Manufacturing | 50 | $5M | Australia | Oracle | Oracle Business Process Management | Business Process Management | 2014 | n/a |
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Professional Services | 24000 | $7.7B | United States | Oracle | Oracle Business Process Management | Business Process Management | 2012 | n/a |
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Manufacturing | 7180 | $1.9B | India | Oracle | Oracle Business Process Management | Business Process Management | 2017 | n/a |
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Healthcare | 74480 | $20.7B | United States | Oracle | Oracle Business Process Management | Business Process Management | 2013 | n/a |
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Manufacturing | 64088 | $23.1B | United States | Oracle | Oracle Business Process Management | Business Process Management | 2009 | n/a |
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Buyer Intent: Companies Evaluating Oracle Business Process Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle Business Process Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle Business Process Management for Business Process Management include:
- The University of the Sunshine Coast, a Australia based Education organization with 1145 Employees
- ESSCA, a France based Education company with 500 Employees
- University of Sydney, a Australia based Education organization with 9941 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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The University of the Sunshine Coast | Education | 1145 | $266M | Australia | 2026-01-28 |
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ESSCA | Education | 500 | $100M | France | 2025-08-18 |
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University of Sydney | Education | 9941 | $2.7B | Australia | 2024-09-10 |
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Education | 375 | $70M | Germany | 2024-09-09 |
FAQ - APPS RUN THE WORLD Oracle Business Process Management Coverage
Oracle Business Process Management is a Business Process Management solution from Oracle.
Companies worldwide use Oracle Business Process Management, from small firms to large enterprises across 21+ industries.
Organizations such as Enterprise Products, The Sherwin-Williams Company, Tenet Healthcare, National Australia Bank and Science Applications International Corporation are recorded users of
Oracle Business Process Management for Business Process Management.
Companies using Oracle Business Process Management are most concentrated in Oil, Gas and Chemicals, Manufacturing and Healthcare, with adoption spanning over 21 industries.
Companies using Oracle Business Process Management are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Business Process Management across Americas, EMEA, and APAC.
Companies using Oracle Business Process Management range from small businesses with 0-100 employees - 10%, to mid-sized firms with 101-1,000 employees - 10%, large organizations with 1,001-10,000 employees - 30%, and global enterprises with 10,000+ employees - 50%.
Customers of Oracle Business Process Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Business Process Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Business Process Management.