List of Oracle OPERA Property 5 Management Customers
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Since 2010, our global team of researchers has been studying Oracle OPERA Property 5 Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle OPERA Property 5 Management for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle OPERA Property 5 Management for Hotel Property Management include: Marriott International, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion, Universal Orlando Resort, a United States based Leisure and Hospitality organisation with 28000 employees and revenues of $8.62 billion, Merlin Entertainments, a United Kingdom based Leisure and Hospitality organisation with 30000 employees and revenues of $2.70 billion, Kerzner International, a United Arab Emirates based Leisure and Hospitality organisation with 10000 employees and revenues of $2.50 billion, Chimelong Group Co. Ltd., a China based Leisure and Hospitality organisation with 10000 employees and revenues of $950.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle OPERA Property 5 Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Oracle OPERA Property 5 Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aloft New York LaGuardia Airport | Leisure and Hospitality | 20 | $2M | United States | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2018 | n/a |
In 2018 Aloft New York LaGuardia Airport implemented Oracle OPERA Property 5 Management as its property management platform, deploying the application to support core Hotel Property Management operations across the property. Oracle OPERA Property 5 Management was positioned to centralize front desk, guest accounting and night audit workflows for the 20 employee property serving transient and group business at the LaGuardia site.
The implementation focused on operational modules and configuration that mirrored the hotel accounting responsibilities described by the complex controller role, including guest ledger management, city ledger controls, night audit processing, paid outs and management house charges. Configuration work emphasized PMS ledger alignment with daily revenue reporting, cash management workflows for cashier banks and general cashier safe audits, and controls for credit approvals and group billing.
Integrations were implemented to support accounting reconciliations and point of sale processing, with explicit links between Oracle OPERA Property 5 Management and the M3 financial reporting flow and Lightspeed point of sale data as noted in operational procedures. Daily reconciliation processes required verifying PMS ledger balances with the M3 daily report and reconciling credit card adjustments and bank balances against the PMS and M3 outputs.
Governance and operating procedures were codified into daily, weekly and monthly control routines that ran through the PMS. Daily activities included review of DRR, guest ledger, paid outs, housekeeping discrepancies, night audit logs and city ledger activity, weekly workflows covered over 60 day receivables, charge backs and labor reviews at executive committee meetings, and monthly processes enforced balance sheet and bank reconciliations, tax compliance reviews and surprise cashier counts.
The deployment touched accounting, front office, housekeeping, food and beverage cost analysis, payroll and sales functions, with Oracle OPERA Property 5 Management serving as the operational hub for transaction capture and ledger validation in the Hotel Property Management environment. Processes documented in the implementation emphasized strict reconciliation, cashier audit evidence retention and recurring credit meetings to maintain financial control without asserting quantitative outcomes.
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Banyan Tree | Leisure and Hospitality | 8000 | $289M | Singapore | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2006 | n/a |
In 2006, Banyan Tree implemented Oracle OPERA Property 5 Management, deploying a Hotel Property Management application to centralize property operations across its portfolio. The deployment targeted property operations and front office business functions, and included support for pre opening activities at new hotels as well as ongoing off site activity oversight.
Oracle OPERA Property 5 Management was configured to deliver standard Hotel Property Management capabilities including reservations, front desk operations for check in and check out, rate and inventory control, guest profile management, housekeeping workflows, night audit processes, and property level reporting. Configuration emphasized property setup, room type and rate plan definitions, automation of front desk workflows, and interface orchestration for financial posting and distribution.
Integrations supported in the engagement included Exchange Interfaces, ORS and OXI connectivity, Check SCM, Sun Financial and FCS, reflecting a mix of reservation distribution and financial interfaces. Oracle OPERA Property 5 Management functioned as the central transactional system for reservations and guest folios while interfacing to channel and financial systems used across Banyan Tree properties.
Operational governance covered first level support assistance to Hotel IT Managers for Opera PMS and connected interfaces, oversight of scope development, and management of designers, consultants and contractors during pre opening and retrofit activities. Day to day support responsibilities focused on incident triage, interface monitoring, and coordination between property operations and centralized IT to maintain continuity of hotel operations.
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Bellwether Beach Resort | Leisure and Hospitality | 107 | $25M | United States | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2024 | n/a |
In 2024, Bellwether Beach Resort implemented Oracle OPERA Property 5 Management. The implementation of Oracle OPERA Property 5 Management, a Hotel Property Management solution, was scoped to centralize property operations, reservations, billing, and guest services for the single resort property, aligning the Company Oracle OPERA Property 5 Management Hotel Property Management relationship with core hospitality workflows.
Configuration focused on standard Hotel Property Management modules, including front desk and reservations, rate and inventory management, guest profile and folio management, housekeeping operations, and point of sale connectivity for on property outlets. Oracle OPERA Property 5 Management was configured with role based access controls and workflow automation for check in, check out, night audit processes, and folio posting, with permission sets tailored to front office, revenue management, housekeeping, and accounting teams.
Integrations explicitly include egiftify on the resort website for egift sales, with implementation work to align order and customer identifiers into property operations. Operational scope covers the resort s staff across front office, sales, housekeeping, and accounting, and governance established centralized configuration control and change management for rate rules and inventory, supported by documented procedures for reservation handling and day to day system administration.
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Leisure and Hospitality | 200 | $22M | United States | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2021 | n/a |
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Leisure and Hospitality | 70 | $5M | United Kingdom | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2020 | n/a |
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Leisure and Hospitality | 225 | $24M | United Kingdom | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2013 | n/a |
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Leisure and Hospitality | 50 | $5M | Singapore | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2015 | n/a |
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Leisure and Hospitality | 10000 | $950M | China | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2014 | n/a |
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Leisure and Hospitality | 700 | $150M | United States | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2019 | n/a |
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Leisure and Hospitality | 330 | $35M | Ireland | Oracle | Oracle OPERA Property 5 Management | Hotel Property Management | 2010 | n/a |
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Buyer Intent: Companies Evaluating Oracle OPERA Property 5 Management
- Paynopain, a Spain based Banking and Financial Services organization with 47 Employees
- SJS Hospitality, a United States based Leisure and Hospitality company with 20 Employees
- Lapland Hotels, a Finland based Leisure and Hospitality organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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