List of Oracle Opera Reservation System Customers
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Since 2010, our global team of researchers has been studying Oracle Opera Reservation System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Opera Reservation System for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Opera Reservation System for Reservation and Booking Management include: Premier Inn, a United Kingdom based Leisure and Hospitality organisation with 33000 employees and revenues of $3.96 billion, Scandic Hotels, a Sweden based Leisure and Hospitality organisation with 10195 employees and revenues of $2.49 billion, EVT (Entertainment Ventures & Travel), a Australia based Leisure and Hospitality organisation with 9000 employees and revenues of $783.0 million, Banyan Tree, a Singapore based Leisure and Hospitality organisation with 8000 employees and revenues of $289.0 million, Quechan Casino Resort, a United States based Leisure and Hospitality organisation with 1000 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Opera Reservation System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Opera Reservation System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banyan Tree | Leisure and Hospitality | 8000 | $289M | Singapore | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2018 | n/a |
In 2018, Banyan Tree implemented Oracle Opera Reservation System. The Oracle Opera Reservation System was deployed as the enterprise Reservation and Booking Management layer to centralize booking workflows and provide a consistent reservations interface for the Global Commercial team and individual hotel users across the Banyan Tree Group.
The implementation focused on core reservation capabilities typical of a Reservation and Booking Management platform, including booking engine functionality, inventory and rate distribution controls, channel distribution orchestration, and standardized reporting. Reporting enhancements and automation were introduced to optimize and standardize Opera ORS and Opera Cloud PMS reports, and enterprise level user access auditing and upkeep of Opera Cloud users and accesses became part of the application configuration.
Operated inside an Opera ecosystem, the deployment integrated Opera ORS with OCIS, OXI, OXIHUB and ADS components, and coordinated HQ integrations to third party systems at the PMS level. Explicit integrations and interface coordination included GDS connections, channel managers, call center systems, Internet booking engine endpoints, and OTA interfaces, with project management coordination for hotel go live events and OXI related interfaces.
Operational governance established first level support for hotel IT and commercial teams, monitoring of central systems health specific to OXI, ADS and other Opera interfaces, and escalation and vendor support coordination to manage service level agreements. Regular governance touch points included monthly meetings with the Senior Director ICT and centralized responsibilities for providing subject matter expertise, connectivity requirements for new hotels and trials, and continuous improvement of support processes for the Oracle Opera Reservation System.
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Epicurean Hotel | Leisure and Hospitality | 40 | $7M | United States | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2018 | n/a |
In 2018, Epicurean Hotel implemented Oracle Opera Reservation System to centralize booking and front-office workflows. The 40 employee Leisure and Hospitality property deployed Oracle Opera Reservation System as its core Reservation and Booking Management platform to manage on-site reservations, check-in and check-out, and front desk operations at the Tampa, Florida location.
The implementation emphasized reservation processing and front office functionality, configuring the Oracle Opera Reservation System to support real-time availability, rate controls, and guest profile handling. Configuration work focused on booking engine rules, channel-aware availability, and front desk transaction recording, aligning system workflows with typical Reservation and Booking Management operational requirements.
Integrations were centered on point-of-sale connectivity and operational handoffs to finance and inventory processes, reflecting documented use of a POS and daily transaction, deposit, and reconciliation tasks. Operational coverage included front operations, finance-facing reconciliation workflows, and inventory counting procedures that tied wholesale distribution order logs into daily operational routines.
Governance centered on standardizing front desk workflows and role-based transaction controls, with staff training and on-site operating procedures to enforce consistent reservation handling and nightly financial reconciliations. The deployment reinforced centralized booking orchestration through Oracle Opera Reservation System, with process adjustments between front office and accounting to support daily deposit and reconciliation cycles.
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EVT (Entertainment Ventures & Travel) | Leisure and Hospitality | 9000 | $783M | Australia | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2018 | n/a |
In 2018 EVT (Entertainment Ventures & Travel) implemented Oracle Opera Reservation System as its Reservation and Booking Management platform for hotel operations in Australia. The deployment positioned the Oracle Opera Reservation System as the central booking engine, supporting reservation capture, guest profile handling, rate and inventory controls, and reservation lifecycle workflows across EVT properties.
Configuration work included installation on Production and Data Guard servers and the establishment of application level support processes. The implementation incorporated user acceptance testing procedures and scenario preparation, and it used custom automation artifacts such as batch files and Excel VBA to streamline administrative tasks and repetitive operations.
Integrations were explicit and operational, connecting the Oracle Opera Reservation System to Opera Property Management System workflows and to EVT website features. The implementation surface also integrated with corporate identity and endpoint tooling including Active Directory, Office 365 and Altiris, and required coordination with third party hosting providers for server administration, database upgrades and Microsoft patching.
Operational governance covered Opera ORS and PMS level 2 support, disaster recovery testing, PCI and credit card encryption requirements, and regular Oracle password change procedures. System administration responsibilities included managing user accounts, first level database troubleshooting, and maintaining documentation and runbooks for hotel users and the technical team.
The program produced tangible operational improvements that were explicitly documented, including efficiency gains from custom scripts and automation and stabilized support through defined DR and security practices. Ongoing workstreams included cross team debugging and feature delivery using MVC and .Net Core, and project estimations and hosting work on the AWS platform for innovation initiatives.
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Leisure and Hospitality | 385 | $23M | United Kingdom | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2023 | n/a |
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Leisure and Hospitality | 61 | $6M | United Kingdom | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2019 | n/a |
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Leisure and Hospitality | 30 | $5M | United States | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2016 | n/a |
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Leisure and Hospitality | 120 | $16M | United States | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2018 | n/a |
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Leisure and Hospitality | 33000 | $4.0B | United Kingdom | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2023 | n/a |
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Leisure and Hospitality | 1000 | $100M | United States | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2019 | n/a |
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Leisure and Hospitality | 10195 | $2.5B | Sweden | Oracle | Oracle Opera Reservation System | Reservation and Booking Management | 2010 | n/a |
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Buyer Intent: Companies Evaluating Oracle Opera Reservation System
- Art Contracts, a United Kingdom based Construction and Real Estate organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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