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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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List of Oracle Retail Order Management System Cloud Service Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Helzberg Diamonds Retail 2500 $500M United States Oracle Oracle Retail Order Management System Cloud Service Order Management 2018 BTM Global
In 2018, Helzberg Diamonds implemented Oracle Retail Order Management System Cloud Service alongside Oracle Retail Xstore POS, Oracle Retail Order Broker, and Oracle Retail Customer Engagement. The deployment targeted Order Management across approximately 200 U.S. stores, designed to modernize store operations and improve omnichannel order handling and customer service. Oracle Retail Order Management System Cloud Service was configured to provide centralized order orchestration and fulfillment workflows, with functional emphasis on order routing, inventory visibility and reservation, and customer profile linkage for in-store and online order scenarios. The implementation leveraged Oracle Retail Order Broker for order matching and routing logic, and Oracle Retail Customer Engagement to unify customer interactions with order lifecycle events. Integrations were explicitly implemented between Oracle Retail Xstore POS, Oracle Retail Order Broker, and Oracle Retail Customer Engagement, with the cloud Order Management layer serving as the central orchestration hub. Operational coverage focused on store operations, omnichannel fulfillment, and customer service teams across Helzberg Diamonds retail locations in the United States, aligning point of sale transactions with cloud order workflows. BTM Global acted as the system integrator for the rollout, which included phased store activation, configuration governance, and process alignment to support omnichannel order flows and in-store customer engagement. The program emphasized centralized order governance and staff enablement to support the integrated Order Management, Order Broker, and Customer Engagement stack and to achieve the stated goal of improved omnichannel order handling and customer service.
Philips Lighting Saudi Arabia Manufacturing 1300 $170M Saudi Arabia Oracle Oracle Retail Order Management System Cloud Service Order Management 2012 n/a
In 2012 Philips Lighting Saudi Arabia implemented Oracle Retail Order Management System Cloud Service to centralize order orchestration across its manufacturing and supply chain operations in Saudi Arabia. The deployment targeted core business functions including order management, procurement, inventory control, manufacturing execution, finance accounting, quality, and asset management for a 1,300 employee operation. The Oracle Retail Order Management System Cloud Service was configured alongside a broad set of Oracle applications to support end to end processes. Implemented modules include Oracle Inventory Management, Oracle Purchasing, Oracle Landed Cost Management LCM, Oracle Bills of Material BOM, Oracle Work in Process WIP, Oracle Cost Management, Oracle Advanced Supply Chain Planning ASCP, Oracle Quality, Oracle Subledger Accounting SLA, Oracle Order Management with inter company sales configuration, Oracle Mobile Supply Chain Applications Inventory Module, Oracle Mobile Supply Chain Work in Process Module, Oracle iProcurement, and Oracle Enterprise Asset Management. Integration patterns focused on transactional and master data flows between the Oracle Retail Order Management System Cloud Service and the listed modules, enabling order to cash orchestration, inter company sales processing, supply chain planning feedback loops, inventory reservations, shop floor work in process transactions, landed cost calculations, and subledger journal generation. The implementation connected order orchestration to procurement requisitioning and mobile warehouse transactions to align warehouse execution with manufacturing WIP and quality inspections. Program governance emphasized segregation of duties SOD rules, formal project lifecycle management, and operational process alignment. Project workstreams were planned, executed, monitored, and closed with explicit attention to time and budget constraints, team skills management, and operational harmony across supply chain functions. A parallel 5s Kaizen program was instituted for office process standardization and continuous housekeeping to reinforce rollout discipline and day to day operational controls.
Rogers Enterprises Retail 500 $50M United States Oracle Oracle Retail Order Management System Cloud Service Order Management 2022 BTM Global
In 2022, Rogers Enterprises implemented Oracle Retail Order Management System Cloud Service. The deployment is categorized as Order Management and was executed with implementation partner BTM Global, targeting orchestration across Rogers Enterprises retail footprint in the United States. The implementation integrated Oracle Retail Xstore POS and Oracle Retail Order Broker to enable an endless aisle omnichannel fulfillment capability, improving inventory visibility and in-store service. Configuration emphasized cloud-native order orchestration, inventory visibility, fulfillment routing, and store-as-fulfillment-node workflows, reflecting core Order Management functional modules and orchestration patterns. Operational coverage focused on Rogers Enterprises U.S. stores, where store workflows were restructured to support omnichannel fulfillment and enhanced clienteling enabled by real time inventory visibility. BTM Global coordinated the rollout and technical integration, and the announcement cites improved inventory visibility and in-store service as primary outcomes.
The A2 Milk Company Consumer Packaged Goods 511 $205M New Zealand Oracle Oracle Retail Order Management System Cloud Service Order Management 2020 Mastek
In 2020 The A2 Milk Company implemented Oracle Retail Order Management System Cloud Service as the central Order Management platform to unify order orchestration and order-to-cash workflows across the business. The deployment used Oracle technology and was delivered by Mastek, aligning the Oracle Retail Order Management System Cloud Service with the companys broader cloud application footprint. The implementation bundled Oracle Order Management Cloud Service alongside Oracle Enterprise Resource Planning Cloud Service, Oracle Enterprise Resource Planning Self Service Cloud, Oracle Procurement Cloud Service, Oracle Supply Chain Execution Cloud Service, and Oracle Enterprise Performance Management Enterprise Cloud Service. Functional configuration emphasized order capture, order promising and fulfillment orchestration, order lifecycle management, and customer facing order servicing, leveraging common master data and configuration to support multi-channel order flows consistent with Order Management category capabilities. Oracle Integration Cloud Service was used to provide enterprise integration and connectivity between the Retail Order Management system and the ERP, procurement, supply chain execution, and EPM layers. This architecture positioned Oracle Retail Order Management System Cloud Service as the transaction hub for finance reconciliations, fulfillment execution, and procurement handoffs, impacting finance, supply chain, customer service, and sales operations. Mastek led the phased rollout with governance controls and role based access tied into Oracle Enterprise Resource Planning Self Service Cloud for business user workflows. Implementation governance included centralized order orchestration policies and process rationalization to standardize order processing and handoffs across the implemented Oracle suite.
Versace Retail 3500 $800M Italy Oracle Oracle Retail Order Management System Cloud Service Order Management 2020 n/a
Versace implemented Oracle Retail Order Management System Cloud Service in 2020 to centralize omnichannel order processing and enterprise inventory visibility, the deployment is categorized as Order Management. The implementation purpose was to unify store and online fulfillment processes and to provide a single order orchestration layer for retail operations. Configuration work centered on order orchestration and store-enabled fulfillment capabilities within Oracle Retail Order Management System Cloud Service, leveraging category-aligned workflows for inventory visibility, fulfillment routing, and operational reporting. The implementation architecture inferred from public documentation paired the Order Management service with established Oracle Retail patterns, enabling real time visibility of inventory and automated order routing to fulfill from stores or distribution centers. The project integrated Oracle Retail Xstore Point-of-Service and Oracle Retail Order Broker as explicit operational touchpoints, and these integrations were deployed across more than 230 stores globally to enable omnichannel fulfillment and enterprise inventory visibility. Oracle Retail Order Broker was cited as the routing engine in published materials, and its connectivity to point-of-sale systems provided the operational signal used to infer use of Oracle Retail Order Management System Cloud Service for centralized order control. Governance and rollout emphasized centralized order management and redesigned fulfillment workflows to activate store inventory for online orders, with pilot regions showing a documented uplift in orders. Pilot reporting indicated a 685% increase in orders in less than two years in targeted regions, demonstrating rapid adoption of the new omnichannel fulfillment processes and the orchestration layer provided by Oracle Retail Order Management System Cloud Service.
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Buyer Intent: Companies Evaluating Oracle Retail Order Management System Cloud Service

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle Retail Order Management System Cloud Service. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle Retail Order Management System Cloud Service for Order Management include:

  1. Kbrw, a France based Professional Services organization with 160 Employees

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FAQ - APPS RUN THE WORLD Oracle Retail Order Management System Cloud Service Coverage

Oracle Retail Order Management System Cloud Service is a Order Management solution from Oracle.

Companies worldwide use Oracle Retail Order Management System Cloud Service, from small firms to large enterprises across 21+ industries.

Organizations such as Versace, Helzberg Diamonds, The A2 Milk Company, Philips Lighting Saudi Arabia and Rogers Enterprises are recorded users of Oracle Retail Order Management System Cloud Service for Order Management.

Companies using Oracle Retail Order Management System Cloud Service are most concentrated in Retail, Consumer Packaged Goods and Manufacturing, with adoption spanning over 21 industries.

Companies using Oracle Retail Order Management System Cloud Service are most concentrated in Italy, United States and New Zealand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Retail Order Management System Cloud Service across Americas, EMEA, and APAC.

Companies using Oracle Retail Order Management System Cloud Service range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 0%.

Customers of Oracle Retail Order Management System Cloud Service include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Oracle Retail Order Management System Cloud Service customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.