List of Podium Interaction Management Customers
Podium
1650 W Digital Drive,
Lehi, 84043, UT,
United States
Lehi, 84043, UT,
United States
1 855-716-0428
Professional Services
1300
$200M
Since 2010, our global team of researchers has been studying Podium Interaction Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Podium Interaction Management for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Podium Interaction Management for Customer Engagement include: Mattress Firm, a United States based Retail organisation with 6500 employees and revenues of $4.13 billion, Renewal by Andersen, a United States based Manufacturing organisation with 13000 employees and revenues of $3.00 billion, LJ Hooker, a Australia based Construction and Real Estate organisation with 4300 employees and revenues of $2.20 billion, Engaged Strategy, a Australia based Professional Services organisation with 8000 employees and revenues of $2.00 billion, Paul Davis Restoration USA, a United States based Construction and Real Estate organisation with 6000 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Podium Interaction Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Podium Interaction Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1 Cochran | Automotive | 400 | $55M | United States | Podium Corp | Podium Interaction Management | Customer Engagement | 2023 | n/a |
In 2023, 1 Cochran implemented Podium Interaction Management on their website to centralize customer-facing digital conversations. The Podium Interaction Management deployment is implemented as a web-embedded interaction layer supporting Customer Engagement workflows, handling inbound site messaging and customer touchpoints.
Configuration emphasizes category-typical capabilities including two-way messaging, web chat capture, review solicitation, and a unified inbox for conversation management. Operational coverage is focused on customer-facing sales and service teams, with workflow changes to route web inquiries into existing front-line processes and to assign digital conversations to department inboxes, and governance concentrated on channel ownership and messaging response protocols.
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123Junk | Professional Services | 10 | $1M | United States | Podium Corp | Podium Interaction Management | Customer Engagement | 2020 | n/a |
In 2020, 123Junk deployed Podium Interaction Management on its website to provide a centralized customer contact channel. Podium Interaction Management is used as a Customer Engagement platform to manage inbound web messaging, capture leads, and coordinate customer requests for the United States based field service operations.
The deployment is embedded in the public site as a web messaging entry point that funnels conversations into a single interaction feed, configured for a small, 10 person operations team. Functional capabilities implemented include a webchat widget, SMS-enabled messaging, review solicitation workflows, and a unified inbox to centralize customer conversations and prospect capture. Governance is organized around owner-assigned inboxes and simple assignment workflows to align responses with intake and quoting processes, reflecting lightweight administrative controls appropriate to a small professional services firm.
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15 Degrees C | Retail | 10 | $1M | United States | Podium Corp | Podium Interaction Management | Customer Engagement | 2022 | n/a |
In 2022, 15 Degrees C deployed Podium Interaction Management on its website to manage customer communications. Podium Interaction Management, a Customer Engagement solution, was provisioned to centralize web-based visitor messages and inquiries for the retailer, and the deployment is associated with the company website operating in the United States.
The implementation focused on interaction handling capabilities typical of Customer Engagement applications, including web messaging capture, a centralized conversational inbox, message routing and templated response workflows. For a 10 employee retail business, configuration emphasized lightweight role based access and inbox assignment to align interaction handling with existing support and sales responsibilities.
Operational scope centers on customer facing functions tied to the ecommerce site, specifically online ordering queries and storefront customer service, with the application embedded on site pages to capture real time conversations. Governance adjustments established clear inbox ownership and standardized response workflows within the small team to streamline web originated interactions.
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1St Custom Software Development | Professional Services | 10 | $1M | United States | Podium Corp | Podium Interaction Management | Customer Engagement | 2002 | n/a |
In 2002, 1St Custom Software Development implemented Podium Interaction Management on its website. Podium Interaction Management is deployed as a Customer Engagement solution to centralize web based customer communications for this 10 employee professional services firm. The deployment is embedded on the public website to enable direct customer interactions and contact capture.
The implementation leverages interaction management capabilities typical of the Customer Engagement category, including real time web messaging, contact capture, and centralized message routing for front office staff. Architecturally the product surfaces as a web embedded widget that routes conversations to a centralized inbox used by sales and support personnel, aligning the application with customer facing workflows. Integrations with back end systems are not specified in the source, so governance emphasis is on widget configuration, inbox ownership, and documented response procedures appropriate for a small team. Podium Interaction Management serves as the primary Customer Engagement touchpoint on the company website.
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21St Century Roofers | Construction and Real Estate | 10 | $1M | Canada | Podium Corp | Podium Interaction Management | Customer Engagement | 2021 | n/a |
In 2021, 21St Century Roofers implemented Podium Interaction Management to handle customer interactions via its public website, addressing its Customer Engagement requirements for a small Canadian roofing firm. The deployment is scoped to a single-site, 10-employee operation in Canada and centers on embedding Podium Interaction Management as the web-facing engagement layer on the company site.
Configuration and functional focus emphasize conversational messaging and web-based interaction workflows common to Customer Engagement platforms, including centralized inbound message handling, lead capture forms, and automated outreach templates. Podium Interaction Management was used to consolidate customer messages into a single interaction stream, enable structured response workflows, and support appointment or inquiry routing to local staff.
Integrations are limited to the website embedding noted in the source, with the application operating as a vendor-hosted SaaS interaction layer that routes customer communications to internal users. Operational impact concentrates on customer service, lead intake, and local sales outreach processes, with governance implemented through role-based inbox assignments and simple routing rules appropriate to a small-team rollout.
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Construction and Real Estate | 10 | $1M | United States | Podium Corp | Podium Interaction Management | Customer Engagement | 2022 | n/a |
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Transportation | 15 | $2M | United States | Podium Corp | Podium Interaction Management | Customer Engagement | 2022 | n/a |
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Leisure and Hospitality | 10 | $1M | Australia | Podium Corp | Podium Interaction Management | Customer Engagement | 2021 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Podium Corp | Podium Interaction Management | Customer Engagement | 2021 | n/a |
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Automotive | 20 | $50M | Canada | Podium Corp | Podium Interaction Management | Customer Engagement | 2021 | n/a |
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Buyer Intent: Companies Evaluating Podium Interaction Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Podium Interaction Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Podium Interaction Management for Customer Engagement include:
- Apprize360, a United States based Professional Services organization with 10 Employees
- Grupo Bestours, a Spain based Professional Services company with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Apprize360 | Professional Services | 10 | $1M | United States | 2024-08-20 |
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Grupo Bestours | Professional Services | 150 | $15M | Spain | 2024-06-28 |
FAQ - APPS RUN THE WORLD Podium Interaction Management Coverage
Podium Interaction Management is a Customer Engagement solution from Podium Corp.
Companies worldwide use Podium Interaction Management, from small firms to large enterprises across 21+ industries.
Organizations such as Mattress Firm, Renewal by Andersen, LJ Hooker, Engaged Strategy and Paul Davis Restoration USA are recorded users of
Podium Interaction Management for Customer Engagement.
Companies using Podium Interaction Management are most concentrated in Retail, Manufacturing and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using Podium Interaction Management are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Podium Interaction Management across Americas, EMEA, and APAC.
Companies using Podium Interaction Management range from small businesses with 0-100 employees - 93.85%, to mid-sized firms with 101-1,000 employees - 5.61%, large organizations with 1,001-10,000 employees - 0.51%, and global enterprises with 10,000+ employees - 0.02%.
Customers of Podium Interaction Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Podium Interaction Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.