List of SailPoint IdentityIQ Customers
SailPoint
11120 Four Points Drive Suite 100,
Austin, 78726, TX,
United States
Austin, 78726, TX,
United States
1 512-346-2000
Professional Services
2738
$861M
Since 2010, our global team of researchers has been studying SailPoint IdentityIQ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SailPoint IdentityIQ for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SailPoint IdentityIQ for Identity and Access Management (IAM) include: NedBank, a South Africa based Banking and Financial Services organisation with 25954 employees and revenues of $63.59 billion, Fidelity, a United States based Banking and Financial Services organisation with 78000 employees and revenues of $18.20 billion, Norwegian Cruise Line, a United States based Transportation organisation with 38900 employees and revenues of $8.00 billion, NiSource, a United States based Utilities organisation with 7687 employees and revenues of $5.46 billion, Bank of the West, a United States based Banking and Financial Services organisation with 9261 employees and revenues of $2.75 billion and many others.
Contact us if you need a completed and verified list of companies using SailPoint IdentityIQ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SailPoint IdentityIQ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of the West | Banking and Financial Services | 9261 | $2.8B | United States | SailPoint Technologies | SailPoint IdentityIQ | Identity and Access Management (IAM) | 2021 | n/a |
In 2021, Bank of the West implemented SailPoint IdentityIQ as the central platform for its Identity and Access Management (IAM) program, provisioning a unified approach to identity lifecycle and access governance. The SailPoint IdentityIQ deployment targeted enterprise identity lifecycle management use cases, including provisioning, re-certification, role lifecycle management and access review orchestration across IT, application ownership, security and compliance functions.
Implementation work centered on SailPoint Lifecycle Manager Workflows, Lifecycle Events, Certification Events, Custom Email Templates and Task Definitions, with extensive configuration of provisioning and identity workflows, RBAC definitions, authentication and authorization controls. The team developed custom Rules and Policies in Beanshell, BuildMap Rules and Workflows, and configured connectors, workflows, forms and reports inside SailPoint IdentityIQ to support approval chains and automated provisioning flows.
Integrations were executed against managed systems and toolsets in the test and production topology, including Active Directory, Oracle and JDBC managed systems, and a ServiceNow ticketing integration for access request and remediation workflows. The project team collaborated closely with Information Security and IT operations to integrate application connectors and to align role lifecycle management with existing application entitlement models.
Governance design produced an enterprise model spanning roles, policies and risk, implemented within SailPoint IdentityIQ to centralize identity data, role definitions and business policy and risk modeling for compliance. The implemented solution automated routing of access review reports to appropriate certifiers and tracked the full history of each certification item, including delegation, forwarding, challenge and review decisions for entitlements and roles.
Operational activities included installation and configuration of SailPoint IdentityIQ, connector development and re-certification processes, end to end integration testing, troubleshooting and root cause analysis, and coordination with development and project management on database and deployment timelines. The program focused on embedding SailPoint IdentityIQ functionality into existing ITSM and security workflows to operationalize access governance and lifecycle automation.
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Fidelity | Banking and Financial Services | 78000 | $18.2B | United States | SailPoint Technologies | SailPoint IdentityIQ | Identity and Access Management (IAM) | 2019 | n/a |
In 2019, Fidelity implemented SailPoint IdentityIQ to centralize enterprise identity governance and provisioning. Fidelity SailPoint IdentityIQ supports Identity and Access Management (IAM) capabilities for workforce lifecycle management, role-based access controls, and compliance workflows.
The SailPoint IdentityIQ deployment at Fidelity emphasized core IGA modules including Roles, LifeCycle Manager (LCM), provisioning, certification workflows, access reviews, entitlement assignments, policies, and reporting. Engineers also developed custom QuickLinks, forms, reports, and auditing mechanisms within SailPoint IdentityIQ to identify and remediate attribute discrepancies and identity link issues.
Integrations were implemented using standard and custom connectors, explicitly including LDAP and Workday for provisioning and HR-triggered account lifecycle events, and integration with Active Directory and Entra ID for group and role management. Native Change Detection in AllAccess was used to monitor entitlement, role, and account revocations, and the environment relied on SQL databases for IIQ data persistence, GitHub-based processes, and automated build and deployment pipelines for SailPoint IIQ environments.
Governance and operational workflow workstreams focused on designing and enforcing governance policies, role management, certification cadence, and compliance rule enforcement within Identity and Access Management (IAM). Configuration and automation work included scripting and pipeline integration to support repeatable IIQ deployments and continuous updates to access certification and lifecycle processes.
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Mphasis | Professional Services | 30157 | $1.6B | India | SailPoint Technologies | SailPoint IdentityIQ | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, Mphasis implemented SailPoint IdentityIQ to improve identity management and access control. The deployment used SailPoint IdentityIQ as the core Identity and Access Management (IAM) platform to automate joiner, mover, leaver lifecycle events and centralize entitlement management across IT systems. The scope emphasized automated identity lifecycle management, access requests, and access certifications tied to employee lifecycle events.
Implementation focused on configuring identity lifecycle workflows, provisioning connectors, access request forms, and certification campaigns within SailPoint IdentityIQ. Functional capabilities implemented included provisioning and deprovisioning, role based access control, authentication and authorization policies, identity workflows for lifecycle events, and process automation for access requests and certifications. Configuration and testing activities included executing code change requests in test environments, using log4j for logging instrumentation, and running basic SQL queries to remediate user access records.
Integrations were executed with directory and target systems explicitly including Active Directory, LDAP, and Oracle, as well as manual provisioned applications, with ServiceNow used as the ticketing system for incident and request tracking. The implementation emphasized timely data synchronization between SailPoint IdentityIQ and target systems to maintain accurate entitlements and support provisioning workflows, and included daily scheduled task monitoring supported by checklist reporting.
Operational coverage spanned identity governance, IT operations, and access management processes, with teams maintaining user entitlements throughout the employee lifecycle and responding to escalations and tickets. Governance and workflow restructuring included formalized access certification cycles, documented standard operating procedures and manuals, rule based remediation for manual fixes, and testing and validation workflows to control code changes and provisioned access.
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NedBank | Banking and Financial Services | 25954 | $63.6B | South Africa | SailPoint Technologies | SailPoint IdentityIQ | Identity and Access Management (IAM) | 2018 | n/a |
In 2018 NedBank implemented SailPoint IdentityIQ as part of its Identity and Access Management (IAM) program to strengthen access governance and reporting capabilities. The engagement ran from June 2018 to April 2019 in Johannesburg, Gauteng and centered on a Specific Technology Specialist role responsible for analysis, reporting and change management on the SailPoint IdentityIQ system.
The SailPoint IdentityIQ deployment emphasized Identity and Access Management (IAM) workflows including access certification, entitlement management and governance reporting, with configuration and ongoing maintenance performed in-platform. Workstreams included the development of custom reports, visual representation of data and business rules, and analysis of consistency of data relationships and quality to support rule-based certification and entitlement assessments.
Integrations included Active Directory group take on activities to onboard and rationalize AD groups into the IdentityIQ model, supporting risk community campaigns and operational access reviews. Operational coverage targeted the Centre for Access Governance, risk officers and super users, and end user support channels, with the Specific Technology Specialist resolving end user and risk officer queries and performing system maintenance where changes were required.
Governance and process work focused on change management for application and entitlement rollouts and for the establishment of the Centre for Access Governance, shifting workflows toward role and policy-driven access reviews. Reporting and dynamic data analysis were used to assist the risk community during certification campaigns and to formalize acceptance criteria for access governance processes.
Ongoing responsibilities documented in the engagement included maintenance on SailPoint IdentityIQ, analysis of access governance reporting requirements, and delivery of custom reporting for the Centre for Access Governance, ensuring that IdentityIQ remained the authoritative source for entitlement reporting and access certification activities.
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NiSource | Utilities | 7687 | $5.5B | United States | SailPoint Technologies | SailPoint IdentityIQ | Identity and Access Management (IAM) | 2021 | n/a |
In 2021 NiSource implemented SailPoint IdentityIQ to deliver enterprise identity services in an Identity and Access Management (IAM) program supporting a 15,000 user environment. The deployment was managed by the internal IT security team and focused on operationalizing access governance, entitlement lifecycle workflows, and automated review campaigns through SailPoint IdentityIQ.
Configuration and automation work centered on SailPoint IdentityIQ capabilities for access reviews, entitlement owner campaigns, and reporting. The team developed a Contingent Worker review process that ensures 100% contingent worker review every 60 days, built entitlement owner review campaigns to route access requests to correct owners, and produced recurring reports on users, entitlements, and privileges that provided actionable information for owners and auditors.
Custom rule development and runtime automation leveraged the lightweight Java interpreter Beanshell to create and customize rules, end user emails, task logic, and cubes inside SailPoint IdentityIQ. The team also created a Daily Health Check process that monitors the IAM environment for failed tasks, expiring access reviews, and other operational issues, and managed service providers for enhancements, changes, and revisions to out of the box features.
Operational integration included direct participation in Workday HCM implementation activities, performing identity analyses to support the Workday HCM transition and downstream provisioning processes. Governance practices were formalized through ITIL aligned incident, problem, change, and enhancement processes, periodic access and security reviews to meet regulatory and audit compliance, and maintained working relationships with compliance teams and internal and external auditors, while providing on call support and end user troubleshooting for SailPoint IdentityIQ.
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Transportation | 38900 | $8.0B | United States | SailPoint Technologies | SailPoint IdentityIQ | Identity and Access Management (IAM) | 2020 | n/a |
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Buyer Intent: Companies Evaluating SailPoint IdentityIQ
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SailPoint IdentityIQ. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SailPoint IdentityIQ for Identity and Access Management (IAM) include:
- Fortuna Clouds India, a India based Professional Services organization with 10 Employees
- Ventura Systems, a Netherlands based Manufacturing company with 300 Employees
- Givaudan, a Switzerland based Manufacturing organization with 16942 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Fortuna Clouds India | Professional Services | 10 | $1M | India | 2026-02-09 |
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Ventura Systems | Manufacturing | 300 | $60M | Netherlands | 2025-12-22 |
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Givaudan | Manufacturing | 16942 | $9.2B | Switzerland | 2025-12-18 |
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Banking and Financial Services | 40 | $5M | United States | 2025-12-16 |
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Non Profit | 40000 | $12.3B | United States | 2025-12-04 |
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Professional Services | 10 | $1M | India | 2025-09-24 |
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Manufacturing | 18 | $1M | Portugal | 2025-07-23 |
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Retail | 30 | $3M | United States | 2025-05-06 |
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Banking and Financial Services | 9989 | $3.1B | United States | 2025-02-20 |
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Banking and Financial Services | 53859 | $20.8B | United States | 2024-12-02 |
FAQ - APPS RUN THE WORLD SailPoint IdentityIQ Coverage
SailPoint IdentityIQ is a Identity and Access Management (IAM) solution from SailPoint Technologies.
Companies worldwide use SailPoint IdentityIQ, from small firms to large enterprises across 21+ industries.
Organizations such as NedBank, Fidelity, Norwegian Cruise Line, NiSource and Bank of the West are recorded users of
SailPoint IdentityIQ for Identity and Access Management (IAM).
Companies using SailPoint IdentityIQ are most concentrated in Banking and Financial Services, Transportation and Utilities, with adoption spanning over 21 industries.
Companies using SailPoint IdentityIQ are most concentrated in South Africa and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SailPoint IdentityIQ across Americas, EMEA, and APAC.
Companies using SailPoint IdentityIQ range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of SailPoint IdentityIQ include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SailPoint IdentityIQ customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Identity and Access Management (IAM).