List of Salesfloor Platform Customers
Salesfloor
651 Notre-Dame St W Suite 350,
Montreal, H3C 1H9, QC,
Canada
Montreal, H3C 1H9, QC,
Canada
1 514-508-2007
Professional Services
100
$10M
Since 2010, our global team of researchers has been studying Salesfloor Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesfloor Platform for Customer Engagement, Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesfloor Platform for Customer Engagement, Customer Experience include: Brown Thomas Arnotts, a Ireland based Retail organisation with 7200 employees and revenues of $2.40 billion, Chico's FAS, Inc, a United States based Retail organisation with 12700 employees and revenues of $1.81 billion, Bloomingdale's Inc., a United States based Retail organisation with 10000 employees and revenues of $1.00 billion, White House Black Market, a United States based Retail organisation with 3000 employees and revenues of $620.0 million, Soma, a United States based Retail organisation with 2300 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Salesfloor Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesfloor Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Barry Packaging | Distribution | 20 | $3M | Ireland | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2021 | n/a |
In 2021, Barry Packaging implemented the Salesfloor Platform for Customer Engagement,Customer Experience. The Salesfloor Platform is deployed on the Barry Packaging website to provide customer-facing engagement and e-commerce support for the Ireland based distribution firm with about 20 employees. Deployment is website-first and oriented toward front-office channels, embedding Salesfloor Platform capabilities into product pages and customer touchpoints to surface catalog information and live customer assistance.
Configuration emphasizes clienteling, guided selling workflows, customer messaging, and content syndication, reflecting core Customer Engagement,Customer Experience functional capabilities. Operational scope covers sales and customer service functions and online order journeys, with system configuration scaled to small team operations rather than enterprise orchestration. Governance centers on front-office user onboarding and content governance for site-driven engagement, aligning platform configuration with existing website content management and customer interaction workflows.
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Bergdorf Goodman | Retail | 1700 | $200M | United States | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2019 | n/a |
In 2019, Bergdorf Goodman implemented Salesfloor Platform on their website. The Salesfloor Platform serves as a customer-facing engagement layer and supports Customer Engagement,Customer Experience functions tied to online merchandising and shopper interaction.
Salesfloor Platform was configured to deliver advisor-to-customer communication, shoppable content and guided product discovery, using real-time messaging and content orchestration capabilities common to customer engagement suites. The deployment emphasized interactive content placement on product and editorial pages, with the Salesfloor Platform managing session-based engagement flows to support online customer support and assisted selling workflows.
Operational ownership sits with e-commerce, merchandising and online customer service teams, enhancing storefront engagement workflows and content governance for live customer interactions. Rollout focused on site-embedded experiences, with training and process adjustments to integrate Salesfloor Platform-driven interactions into existing online sales and service processes.
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Bloomingdale's Inc. | Retail | 10000 | $1.0B | United States | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2017 | n/a |
In 2017, Bloomingdale's Inc. implemented the Salesfloor Platform as a Customer Engagement,Customer Experience solution to extend in-store selling into digital channels. The deployment emphasized associate-enabled commerce, positioning store sales associates as active participants in online customer journeys through a unified platform.
The Salesfloor Platform rollout centered on advanced associate tools including live chat, personalized one-to-one messaging, appointment request handling, and store associate profiles to support a shop-with-me capability. Configuration work focused on embedding associate-led engagement workflows into e-commerce touchpoints, routing customer conversations to individual associates, and exposing associate profiles to consumers to enable one-to-one service online.
Integration work included a Commerce Cloud integration that enabled Bloomingdale's to leverage in-store associates within its online storefront, aligning associate sessions with web shopping activity and checkout flows. The vendor operates teams in New York, Montreal and London that provided product and technical stewardship, while the implementation impacted retail store operations, online customer service, and merchandising coordination across Bloomingdale's omnichannel footprint.
Governance changes emphasized new omnichannel workflows for associate engagement, appointment and chat handling, and coordination between store teams and digital merchandising. The Salesfloor Platform implementation supports a unified shopping experience that would increase average order values, online conversions, email marketing rates and shopper loyalty.
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Brown Thomas Arnotts | Retail | 7200 | $2.4B | Ireland | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2017 | n/a |
In 2017 Brown Thomas Arnotts deployed the Salesfloor Platform as a core component of its in-store digital selling and omni channel clientelling strategy. The Salesfloor Platform was implemented within a Customer Engagement,Customer Experience program that ran alongside Salesforce Endless Aisle and Qudini queue management initiatives to unify conversational selling, appointment booking and in-store digital checkout workflows.
Implementation scope centered on the Salesfloor Clientelling App and associated mobile device provisioning, with back office configuration for 412 services across 90 counters and support for 40 brands. System requirements specifications were authored to capture functional and non functional requirements, use cases were modeled to align software providers and product managers, and technical user guides and front end documentation were produced to support store adoption. Store teams across all Ireland were trained on the apps, and a full mobile device management rollout was executed for the estate.
The Salesfloor Platform integration footprint tied directly into existing commerce and operational systems, including Salesforce Business Manager, Order Management, Commerce Cloud Analytics, product inventory management, sales audit reporting, fulfilment systems, payment portals Adyen and PayPal, and gift card and loyalty portals SNIP and Catalyst. Operational coverage included regional stores and national retail counters, with the Endless Aisle project explicitly achieving a 30 percent uplift versus planned targets in the second week of launch and a 74 percent year to date improvement compared to the pilot digital sales solution in 2017. The appointment booking component became a material revenue channel with 50 percent of the larger beauty brands receiving appointments online.
Governance and delivery used Agile frameworks, including Scrum and Kanban, and tooling such as Jira, Confluence, Bitbucket, Smartsheet, Visio, Teams and Slack to manage QA integration, user acceptance testing and regression cycles. A single product lead coordinated the full QA lifecycle, integration test planning and regression suites, and improved provider communication through combined walk through meetings, which reduced changes during test cycles. The program also included responsibility for incident management and multichannel operations support to maintain service levels across retail and technical teams.
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Chico's FAS, Inc | Retail | 12700 | $1.8B | United States | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2018 | n/a |
In 2018 Chico's FAS, Inc deployed the Salesfloor Platform to deliver a mobile associate and customer-facing solution. The Salesfloor Platform supported the retailer's Customer Engagement,Customer Experience objectives by unifying in-store clienteling with online commerce under a program branded as StyleConnect.
The implementation emphasized clienteling and mobile checkout capabilities, combining an associate mobile app with a customer-facing interface embedded on the ecommerce site. Functional modules implemented included associate personal storefronts and Customer Boards, AI powered product recommendations and intelligent tasking, appointment and event scheduling, in-app live chat and video, social and SMS outreach, and an mPOS for on-floor transactions and endless aisle ordering.
Operationally the deployment combined retailer product data with customer profiles and transaction history to create personalized interactions, and it routed BOPIS orders to stores while tracking online and in-store sales credit for associates. Embedded Salesfloor features on the ecommerce site enabled real time shopping sessions with local associates, and clienteling interaction data was surfaced to marketing, merchandising and store operations for segmentation and targeting.
Governance and process changes centered on associate workflows and attribution, associates receiving notifications for emails, chats, appointments and calls, and being credited for sales regardless of the transaction channel. The Salesfloor Platform was instrumental when boutiques closed during the COVID-19 pandemic, allowing associates to extend the in-store experience online, and Chico's reported year over year growth in conversion and revenue with strong double digit growth in 2020, along with increased associate adoption of social selling and virtual client engagement.
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Retail | 15 | $1M | United States | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2023 | n/a |
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Communications | 30 | $3M | United States | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2021 | n/a |
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Retail | 300 | $50M | United States | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2021 | n/a |
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Consumer Packaged Goods | 315 | $50M | United States | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2018 | n/a |
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Retail | 40 | $4M | United States | Salesfloor | Salesfloor Platform | Customer Engagement,Customer Experience | 2021 | n/a |
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FAQ - APPS RUN THE WORLD Salesfloor Platform Coverage
Salesfloor Platform is a Customer Engagement, Customer Experience solution from Salesfloor.
Companies worldwide use Salesfloor Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Brown Thomas Arnotts, Chico's FAS, Inc, Bloomingdale's Inc., White House Black Market and Soma are recorded users of
Salesfloor Platform for Customer Engagement, Customer Experience.
Companies using Salesfloor Platform are most concentrated in Retail, with adoption spanning over 21 industries.
Companies using Salesfloor Platform are most concentrated in Ireland and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Salesfloor Platform across Americas, EMEA, and APAC.
Companies using Salesfloor Platform range from small businesses with 0-100 employees - 40%, to mid-sized firms with 101-1,000 employees - 13.33%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 6.67%.
Customers of Salesfloor Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Salesfloor Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement, Customer Experience.