List of Sarv Call Center Customers
Jaipur, 302022,
India
Since 2010, our global team of researchers has been studying Sarv Call Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sarv Call Center for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sarv Call Center for Call Center include: Shakti Pumps (India), a India based Manufacturing organisation with 544 employees and revenues of $150.0 million, Parasram India, a India based Banking and Financial Services organisation with 100 employees and revenues of $10.0 million, Fairfest Media, a India based Media organisation with 120 employees and revenues of $8.0 million, The Fundoo, a India based Professional Services organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Sarv Call Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sarv Call Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fairfest Media | Media | 120 | $8M | India | Sarv | Sarv Call Center | Call Center | 2018 | n/a |
In 2018, Fairfest Media implemented Sarv Call Center on its website. The Sarv Call Center deployment functions as a web-embedded Call Center solution supporting Fairfest Media's customer support and online ticketing sales activities across its India operations, sized for a 120 person organization.
Configuration centered on embedding Sarv Call Center into the site front-end with a click-to-call and callback widget and a browser-based agent console for live handling. Functional modules configured align with Call Center category capabilities, including IVR style routing, queue management, call recording, agent presence controls, and a reporting dashboard for contact volume and agent activity. Operational governance emphasized web admin controls for routing rules, shift scheduling, and call handling scripts, positioning Sarv Call Center as the primary application for Fairfest Media customer engagement and online sales support.
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Parasram India | Banking and Financial Services | 100 | $10M | India | Sarv | Sarv Call Center | Call Center | 2018 | n/a |
In 2018, Parasram India deployed Sarv Call Center on its public website to provide web-based customer contact capabilities. The implementation surfaces Sarv Call Center as an embedded web widget, creating browser-based agent consoles and click-to-call entry points directly on the corporate site, aligning with Call Center category deployment patterns for online customer engagement.
Functional coverage follows standard Call Center capabilities, including inbound call routing, interactive voice response style call flows, browser agent interfaces, call logging and reporting modules to support customer support workflows. Operational scope is concentrated on Parasram India’s online customer service function, with governance oriented around centralized contact handling and escalation workflows managed by the customer support team, and the Sarv Call Center application providing the primary front-end for customer interaction on the website.
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Shakti Pumps (India) | Manufacturing | 544 | $150M | India | Sarv | Sarv Call Center | Call Center | 2022 | n/a |
In 2022, Shakti Pumps (India) deployed Sarv Call Center on its public website to centralize web-originated customer contacts, using the Call Center application to route inquiries and capture interaction data. The deployment embedded the Sarv Call Center widget into customer-facing pages to provide a single entry point for voice and web channel interactions, making Sarv Call Center the front-line contact capture mechanism for the organization.
Configuration focused on core Call Center capabilities including a browser-based agent console, automatic call distribution and routing rules, web callback and chat widget handling, session-level call logging, and basic operational reporting. Sarv Call Center was configured to manage inbound customer support and sales inquiry workflows, with queue definitions and agent profiles aligned to these business functions.
Operational coverage centered on website-driven customer engagement and the support and sales teams that handle those contacts, with governance controls implemented at the application level such as role-based agent access, session recording controls, and contact logging for follow-up. The rollout prioritized embedded web channel instrumentation and contact routing policies within Sarv Call Center, establishing a streamlined pathway for routing website-originated inquiries into the company’s support and sales handling processes.
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Professional Services | 50 | $5M | India | Sarv | Sarv Call Center | Call Center | 2018 | n/a |
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Buyer Intent: Companies Evaluating Sarv Call Center
- Birbals, a United States based Professional Services organization with 10 Employees
- Power Grid Corporation of India, a India based Utilities company with 8766 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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