List of ServiceNow Enterprise Onboarding and Transitions Customers
ServiceNow
2225 Lawson Lane,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 408-501-8550
Professional Services
29187
$13.3B
Since 2010, our global team of researchers has been studying ServiceNow Enterprise Onboarding and Transitions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceNow Enterprise Onboarding and Transitions for Onboarding from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceNow Enterprise Onboarding and Transitions for Onboarding include: Merck, a United States based Life Sciences organisation with 73000 employees and revenues of $64.17 billion, State of Alabama, a United States based Government organisation with 78256 employees and revenues of $55.00 billion, Bristol Myers Squibb, a United States based Life Sciences organisation with 34100 employees and revenues of $48.30 billion, Triton Health System, a United States based Insurance organisation with 16070 employees and revenues of $36.26 billion, The Bank of New York Mellon, a United States based Banking and Financial Services organisation with 53400 employees and revenues of $17.50 billion and many others.
Contact us if you need a completed and verified list of companies using ServiceNow Enterprise Onboarding and Transitions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ausrion | Professional Services | 23000 | $9.0B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2018 | n/a |
In 2018, Ausrion implemented ServiceNow Enterprise Onboarding and Transitions to standardize and scale its Onboarding processes. The deployment centered on the ServiceNow employee service portal, positioning ServiceNow Enterprise Onboarding and Transitions as the primary workflow engine for new hire checklists, task orchestration, and targeted content distribution to hiring managers and new employees.
The implementation configured onboarding checklists and automated task assignment across multiple departments, enabling recruiters to reallocate time to higher value activities. ServiceNow Enterprise Onboarding and Transitions was used to instrument out of the box onboarding workflow automation, including automated new hire surveys and portal delivered onboarding content, reflecting core Onboarding functional capabilities.
Operational coverage extended across recruitment, hiring managers, IT fulfillment teams, and new employees, with dashboards surfaced to technology fulfillment teams to monitor fulfillment performance. The platform centralized assignment and tracking for equipment and access tasks, and the automated surveying capability provided continuous feedback on the onboarding experience.
Governance and process changes focused on standardizing onboarding steps and introducing performance visibility for fulfillment teams, enabling operational owners to act on survey signals. ServiceNow Enterprise Onboarding and Transitions fed actionable feedback into team dashboards so that process owners could identify failure points and reassign responsibilities or remediate task flows.
Outcomes reported include an 86 percent satisfaction rating, quantified as 4.3 out of five stars, and discovery through automated surveys that computing equipment failed to arrive on the first day approximately 20 percent of the time. These explicit results were used to target improvements in equipment fulfillment workflows and to elevate the overall onboarding experience.
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Bristol Myers Squibb | Life Sciences | 34100 | $48.3B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2020 | n/a |
In 2020, Bristol Myers Squibb implemented ServiceNow Enterprise Onboarding and Transitions in an Onboarding initiative, using ServiceNow Lifecycle Events to construct a unified onboarding platform. The deployment positioned the Employee Service Center as the primary portal surface, consolidating HR and IT onboarding touchpoints to create a single, intuitive entry for managers and new hires.
The implementation centered on the ServiceNow Transitions module, organized knowledge management, and content delivery module capabilities. BMS migrated IT content from its existing ServiceNow portal instance and migrated HR program content from a custom 2013 SharePoint solution into newly organized ServiceNow knowledge bases, and it leveraged templates and relationship features to structure content and deliver a persona based portal experience in eight languages. Campaigns were used to orchestrate content delivery, notifications and announcements as part of the onboarding journey.
Architecturally the solution combined Lifecycle Events orchestration, the Employee Service Center portal and Transitions workflows to coordinate cross functional tasks spanning HR, IT, facilities and finance. Functional capabilities implemented included onboarding task orchestration, knowledge delivery, notification automation and persona based content delivery, applied to manager and new hire workflows across BMS global employees.
Governance and rollout were executed as a cross functional program with business case development and a strong IT partnership to centralize onboarding processes and streamline manager and new hire interactions. The program emphasized reusable templates and relationship models to support maintainability and multi language delivery, and communications about the initiative highlighted goals to accelerate integration of new employees and improve the initial employee experience.
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Bupa Australia | Insurance | 13382 | $5.5B | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2018 | n/a |
In 2018, Bupa Australia implemented ServiceNow Enterprise Onboarding and Transitions to standardize Onboarding for HR-led hiring and new hire activation processes. The deployment targeted HR, resourcing, hiring managers and operational teams within the Health Insurance business and supported enterprise recruitment efforts including executive hiring of a new layer of 19 general managers and heads of function.
ServiceNow Enterprise Onboarding and Transitions was configured to deliver category-aligned capabilities such as workflow orchestration for role based onboarding checklists, automated task assignment for equipment and system provisioning, manager and new hire self service portals, and compliance signoff workflows. The implementation aligned preboarding and onboarding content with recruitment improvements, and a parallel initiative modernized electronic reference check templates to improve screening language and information capture.
Governance and rollout were led by a part time Resourcing Partner and Project Lead based in Melbourne, the role ran from November 2018 to September 2022 and included monthly interview skills training and bi weekly Collaborate and Learn sessions to drive adoption among hiring leaders. Program governance emphasized embedding consistent onboarding workflows and recruitment process standards into HR operations and resourcing teams through training, templates and stakeholder engagement.
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C. H. Robinson | Professional Services | 11855 | $16.2B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2019 | n/a |
In 2019 CH Robinson implemented ServiceNow Enterprise Onboarding and Transitions to centralize global new hire lifecycle and employee transition workflows. The deployment targeted the Onboarding Apps Category within the ServiceNow HR Scoped Application and HR Service Delivery capabilities, and it was executed across North America, South America, Europe, and AMEA as part of a coordinated HR technology program that completed on January 1, 2020.
Configuration work focused on HR case management, knowledge management, and an employee service center or HR Portal, with lifecycle events configured specifically for onboarding. Functional modules implemented included Journey Accelerator for staged onboarding experiences, Listening Posts and surveys for feedback capture, Targeted Content Automation for campaign delivery, and Communities for peer support. Process automation covered order guides for IT provisioning and a custom car benefit inventory process integrated into onboarding checklists.
The technical architecture used ServiceNow Enterprise Onboarding and Transitions integrated with Workday via an out of the box connector to synchronize new hire records and terminations. The implementation included a Tracker I-9 integration to capture I-9 related new hire and termination events, and IT provisioning workflows that consumed order guide outputs. Integration points concentrated on record synchronization, lifecycle event orchestration, and portal-driven case creation tied to HR operational records.
Governance and rollout were organized under HR technology leadership with centralized content governance and reporting to monitor engagement with ServiceNow tools. A combined project manager and business analyst function authored the business case, managed timelines and budget, and coordinated technical delivery with the internal IT organization. Product roadmap refinement was conducted through ongoing feedback loops with ServiceNow product management and organizational leadership.
Operational coverage centered on HR functions supporting onboarding and transitions across multiple regions, using the ServiceNow HR Scoped Application as the platform for case, knowledge, and lifecycle management. The implementation prioritized structured onboarding workflows and end to end integration with Workday and HR operational systems to automate employee lifecycle events and provisioning.
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GoDaddy | Communications | 5518 | $4.6B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2022 | n/a |
In 2022, GoDaddy implemented ServiceNow Enterprise Onboarding and Transitions to centralize and standardize new hire processes across Talent Acquisition and HR. The deployment targeted Onboarding use cases, positioning ServiceNow Enterprise Onboarding and Transitions as the primary orchestration layer for offer approvals, task orchestration, and employee-facing onboarding resources across the hiring lifecycle.
Configuration focused on structured onboarding workflows, role-based task orchestration, and automated handoffs between recruiting and HR operations. The implementation included configurable onboarding checklists, conditional routing for approvals, and dashboarding for hiring managers and recruiting operations, aligning system automation with standardized application question sets and a consolidated offer approval flow previously consolidated into a singular ATS.
Integrations were implemented with existing recruiting and HR systems as part of operational scope, including Workday for HRIS data synchronization, Greenhouse for ATS data continuity, SharePoint for document libraries, ModernLoop for scheduling, PowerAutomate for specific anonymization and process automations, and Jira and ServiceNow ticket queues for operational case management. Operational coverage extended across Talent Acquisition, HRIS, Finance, Systems teams, and Security and Risk, with collaboration across remote and EMEA recruiting stakeholders to maintain data integrity and compliance.
Governance and rollout used subject matter experts to drive a Talent Acquisition hub restructure and to build training and job aids, ServiceNow knowledge resources, and ticket triage processes. The program included hands-on team training, written guides, and ongoing administration of employee-facing ServiceNow content, plus the design of dashboards and automations to support stakeholder visibility and process ownership.
Reported outcomes tied to the onboarding program and associated process changes included improved visibility, tracking, and historical accuracy in hiring workflows, a documented greater than 20 percent reduction in time-to-hire, and a 60 percent reduction in errors between Q1 2024 and Q1 2025. ServiceNow Enterprise Onboarding and Transitions therefore functions as a centralized Onboarding platform integrating HRIS, ATS, scheduling, document, and ticketing systems to govern cross-functional hiring and new hire activation.
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Insurance | 1432 | $642M | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2018 | n/a |
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Insurance | 1432 | $642M | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2020 | n/a |
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Professional Services | 1500 | $265M | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2022 | n/a |
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Education | 3800 | $856M | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2016 | n/a |
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Life Sciences | 73000 | $64.2B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2017 | n/a |
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Buyer Intent: Companies Evaluating ServiceNow Enterprise Onboarding and Transitions
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ServiceNow Enterprise Onboarding and Transitions. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ServiceNow Enterprise Onboarding and Transitions for Onboarding include:
- Talan, a France based Professional Services organization with 7100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ServiceNow Enterprise Onboarding and Transitions Coverage
ServiceNow Enterprise Onboarding and Transitions is a Onboarding solution from ServiceNow.
Companies worldwide use ServiceNow Enterprise Onboarding and Transitions, from small firms to large enterprises across 21+ industries.
Organizations such as Merck, State of Alabama, Bristol Myers Squibb, Triton Health System and The Bank of New York Mellon are recorded users of
ServiceNow Enterprise Onboarding and Transitions for Onboarding.
Companies using ServiceNow Enterprise Onboarding and Transitions are most concentrated in Life Sciences, Government and Insurance, with adoption spanning over 21 industries.
Companies using ServiceNow Enterprise Onboarding and Transitions are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ServiceNow Enterprise Onboarding and Transitions across Americas, EMEA, and APAC.
Companies using ServiceNow Enterprise Onboarding and Transitions range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 60%.
Customers of ServiceNow Enterprise Onboarding and Transitions include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ServiceNow Enterprise Onboarding and Transitions customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Onboarding.