List of Shift4 POSitouch POS Customers
Shift4
3501 Corporate Parkway,
Center Valley, 18034, PA,
United States
Center Valley, 18034, PA,
United States
1 888-276-2108
Professional Services
4000
$4.2B
Since 2010, our global team of researchers has been studying Shift4 POSitouch POS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Shift4 POSitouch POS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Shift4 POSitouch POS for Point Of Sale include: California Pizza Kitchen, a United States based Leisure and Hospitality organisation with 15000 employees and revenues of $3.00 billion, BJ's Restaurants, a United States based Leisure and Hospitality organisation with 21000 employees and revenues of $1.36 billion, Carrabba'S Italian Grill, a United States based Leisure and Hospitality organisation with 4500 employees and revenues of $700.0 million, Teton Mountain Lodge & Spa, a United States based Leisure and Hospitality organisation with 65 employees and revenues of $7.0 million, Amerigo Italian Restaurant, a United States based Leisure and Hospitality organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Shift4 POSitouch POS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Shift4 POSitouch POS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amerigo Italian Restaurant | Leisure and Hospitality | 50 | $5M | United States | Shift4 | Shift4 POSitouch POS | Point Of Sale | 2021 | n/a |
In 2021, Amerigo Italian Restaurant implemented Shift4 POSitouch POS to establish a centralized Point Of Sale platform for front of house order capture and payment processing. The deployment targeted restaurant operations managed by a 50 person staff in the Leisure and Hospitality vertical, with configuration emphasis on daily service workflows, cash handling, and nightly sales and labor reporting.
Shift4 POSitouch POS was configured to support core Point Of Sale capabilities including point of sale order entry, menu and modifier management, payment authorization and settlement, and end of day reporting for sales and labor costs. Operational setup included terminal configurations for servers and managers, cash payout procedures, and support for allergen and ingredient annotations used during pre shift briefings and staff training.
Operational readiness drew on in house management practices, with the restaurant manager leading pre shift meetings, ongoing server training, and nightly reconciliation processes. Staff experience with PosiTouch, TOAST, OpenTable, and TripleSeat informed workflow decisions and training materials, and helped align Shift4 POSitouch POS configuration with existing front of house reservation and event hosting procedures.
Governance centered on manager owned operational controls, cash handling policies, and documented nightly reporting routines, with the manager responsible for payouts and labor reporting. The implementation narrative links Amerigo Italian Restaurant, Shift4 POSitouch POS, Point Of Sale, and restaurant operations to clarify the platform role in order capture, payments, staff workflows, and back office reporting.
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BJ's Restaurants | Leisure and Hospitality | 21000 | $1.4B | United States | Shift4 | Shift4 POSitouch POS | Point Of Sale | 2018 | n/a |
In 2018, BJ's Restaurants implemented Shift4 POSitouch POS as its core transaction platform, establishing the Shift4 POSitouch POS system as the enterprise Point Of Sale backbone for BJ's restaurant operations. The deployment focused on consolidating front of house order entry and payment processing while providing a standardized POS client footprint across restaurants.
Configuration work centered on standard Point Of Sale capabilities including order capture, payment authorization, and operational reporting, with explicit integration points for Kitchen Display and Table Management systems from QSR Automation. The implementation included endpoint imaging and life cycle management across Windows 7 through Windows 10 clients and Windows Server imaging to enforce consistent terminal builds and OS maintenance.
Integrations linked POS transactions to kitchen routing and seating workflows through Kitchen Display QSR Automation and Table Management QSR Automation, creating a synchronous operational flow between order entry and back of house. The in house Restaurant Systems Analyst served as the tier three technical support and systems authority, fielding advanced support calls, partnering with systems vendors and service providers to troubleshoot and master product behavior, and managing major system upgrades from assessment through deployment.
Governance and rollout practices were organized around project definition, planning, testing, documentation, and training, with the analyst producing implementation documentation and training materials and directing technical testing and rollout activities. Operational ownership combined system administration, change control for upgrades, and standardized imaging to maintain configuration control across BJ's Point Of Sale environment.
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California Pizza Kitchen | Leisure and Hospitality | 15000 | $3.0B | United States | Shift4 | Shift4 POSitouch POS | Point Of Sale | 2015 | n/a |
In 2015, California Pizza Kitchen implemented Shift4 POSitouch POS, a Point Of Sale application to standardize enterprise point of sale operations across its restaurant estate. The deployment centralized application and system management under the restaurant support center and operations team, creating a single operational posture for installations, upgrades, and new site deployments.
The implementation included developing POS standards and configuration templates, end to end point of sale installations, and on-site technology blueprints covering electricity, cabling, networking, and installation team scheduling. The rollout supported four restaurant openings across multiple dining formats, including food halls, ghost kitchens, outdoor areas with limited network connectivity, and full service dining.
Shift4 POSitouch POS was configured to support transaction processing, payment acceptance, loyalty and gift card integration, management reporting, cloud management services, marketing program hooks, and WiFi management. Integrations explicitly configured to the point of sale included OpenTable, Omnivore, cTuit, Chowly, DoorDash, UberEats, Online Ordering channels, Compeat, Paytronix for loyalty and gift cards, Oracle Micros, RapidScale, Patronize, and HotSchedules.
Governance and operational controls were instituted through a central SME model that managed vendor partners, provided 24/7 critical support, and maintained rollout governance for standards and escalations. New processes and tools were implemented to manage POS equipment lifecycle, operating system updates, backup and virus management, and an audit tool to maintain devices and conduct market surveys, and the program produced an explicit cost benefit of saving the company $500000 through fraud controls, pricing initiatives, database restructuring, and elimination of zero priced items.
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Carrabba'S Italian Grill | Leisure and Hospitality | 4500 | $700M | United States | Shift4 | Shift4 POSitouch POS | Point Of Sale | 2021 | n/a |
In 2021, Carrabba'S Italian Grill implemented Shift4 POSitouch POS in the Point Of Sale category to standardize transaction processing and table service order workflows. Shift4 POSitouch POS was provisioned to align with Carrabba'S operational model and to support consistent order capture and payment processing across restaurant shifts. The deployment emphasized core Point Of Sale capabilities, including real time order entry, menu and modifier management tailored for a scratch kitchen, integrated tender and payment handling, ingredient level inventory tracking tied to sales, and sales and labor reporting. Configuration work addressed menu versioning for seasonal items, modifier matrices to preserve recipe integrity, check management for table service, and reporting views used by store managers. Operational coverage focused on front of house and back of house workflows, enabling General Managers and Managing Partners to use POS data for ordering, inventory control, daily sales review, and P&L oversight. The system supported manager driven coaching and accountability for Micos, embedding POS procedures into ordering, inventory counts, and shift close routines to reinforce food quality and service standards. Governance and rollout were organized around manager led training and procedure adoption, with hands on training for management and staff and incorporation of POS-driven workflows into standard operating procedures. Process changes concentrated on standardizing order entry, check handling, inventory reconciliation, and routine reporting cadence used in P&L discussions and operational coaching.
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Teton Mountain Lodge & Spa | Leisure and Hospitality | 65 | $7M | United States | Shift4 | Shift4 POSitouch POS | Point Of Sale | 2016 | n/a |
In 2016, Teton Mountain Lodge & Spa implemented Shift4 POSitouch POS, a Point Of Sale application deployed on property in Teton Village, Wyoming. The deployment targeted front desk and retail checkouts and was operationally scoped to support overnight manager activities, convenience store retail, guest check in and check out posting, and hotel accounting workflows.
Shift4 POSitouch POS was configured to handle payment processing and credit card terminal integration, retail point of sale transactions for the property convenience store, folio posting of paid and complementary amenities, and front desk transaction handling tied to sales and upgrades. Configuration work emphasized tender handling, amenity charge posting to guest accounts, and cashiering workflows that align with front office and overnight operations.
The Point Of Sale implementation was integrated with the property s reservation and accounting ecosystem, including SMS Host, Alice, and Go Concierge, and used Shift4 payment processing for card capture. Integration patterns centered on posting POS charges to the property management and reservation systems and reconciling daily receipts with the hotel s accounting and booking center processes.
Operational governance incorporated overnight manager controls for confidential guest information and credit card terminal stewardship, front desk reconciliation procedures, and bookkeeping handoffs to accounting. These governance and workflow elements reflected the lodge s reliance on the POS for both guest facing transactions and backend accounting routines.
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Buyer Intent: Companies Evaluating Shift4 POSitouch POS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Shift4 POSitouch POS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Shift4 POSitouch POS for Point Of Sale include:
- TCF Co, a United States based Consumer Packaged Goods organization with 47900 Employees
- Avicena, a United States based Healthcare company with 11 Employees
- American Express, a United States based Banking and Financial Services organization with 75100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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TCF Co | Consumer Packaged Goods | 47900 | $3.4B | United States | 2026-04-02 |
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Avicena | Healthcare | 11 | $1M | United States | 2025-11-25 |
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American Express | Banking and Financial Services | 75100 | $65.9B | United States | 2025-11-11 |
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Leisure and Hospitality | 418000 | $25.1B | United States | 2025-11-05 |
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Banking and Financial Services | 19000 | $12.6B | United States | 2025-11-04 |
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Leisure and Hospitality | 150 | $70M | United States | 2025-09-09 |
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Retail | 450 | $300M | United States | 2025-03-09 |
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Leisure and Hospitality | 100 | $10M | United States | 2024-12-27 |
FAQ - APPS RUN THE WORLD Shift4 POSitouch POS Coverage
Shift4 POSitouch POS is a Point Of Sale solution from Shift4.
Companies worldwide use Shift4 POSitouch POS, from small firms to large enterprises across 21+ industries.
Organizations such as California Pizza Kitchen, BJ's Restaurants, Carrabba'S Italian Grill, Teton Mountain Lodge & Spa and Amerigo Italian Restaurant are recorded users of
Shift4 POSitouch POS for Point Of Sale.
Companies using Shift4 POSitouch POS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Shift4 POSitouch POS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Shift4 POSitouch POS across Americas, EMEA, and APAC.
Companies using Shift4 POSitouch POS range from small businesses with 0-100 employees - 40%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 40%.
Customers of Shift4 POSitouch POS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Shift4 POSitouch POS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.