List of SmartBear TestComplete Customers
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United States
Since 2010, our global team of researchers has been studying SmartBear TestComplete customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartBear TestComplete for Test Automation Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartBear TestComplete for Test Automation Platform include: Mutualites Libres / Onafhankelijke Ziekenfondsen (MLOZ), a Belgium based Insurance organisation with 3309 employees and revenues of $1.60 billion, Temenos, a Switzerland based Professional Services organisation with 6427 employees and revenues of $1.04 billion, eClinicalWorks, a United States based Professional Services organisation with 6000 employees and revenues of $990.0 million, Equiniti Group, a United Kingdom based Professional Services organisation with 6700 employees and revenues of $615.0 million, QAD, a United States based Professional Services organisation with 1700 employees and revenues of $428.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartBear TestComplete, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartBear TestComplete customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Achilles | Professional Services | 500 | $150M | United Kingdom | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2018 | n/a |
In 2018, Achilles implemented SmartBear TestComplete as its Test Automation Platform to centralize Quality Assurance across the professional services firm. Achilles used SmartBear TestComplete to standardize automated testing across its 500 person organization, positioning SmartBear TestComplete within Quality Assurance tooling to support web and Windows application testing.
Implementation included development of a Hybrid Framework for TestComplete using JavaScript and a Gherkin BDD approach, alongside a complementary BDD framework for Selenium with Java using WebDriver, Maven, Page Object Model and TestNG. Test automation capabilities emphasized modular test libraries, reusable page object patterns, assertion-driven scripts, and support for group and parallel execution to scale regression suites.
The TestComplete implementation was integrated into existing CI and code management workflows through GitHub, Maven and Jenkins Pipeline, and it operated alongside other functional tooling such as Postman for API testing and JMETER for performance testing. Operational coverage spanned Agile Scrum projects testing web UI and Windows desktop applications, with automation scripts maintained in source control and executed via pipeline automation.
Governance and process changes centered on centralizing QA services, instituting QA policies, quality improvement processes and specialist test automation practices. The program emphasized knowledge sharing and team enablement, and it explicitly sought to reduce testing redundancy and risks leading to efficiency gain across multiple projects.
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eClinicalWorks | Professional Services | 6000 | $990M | United States | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2021 | n/a |
In 2021, eClinicalWorks implemented SmartBear TestComplete, a Test Automation Platform, in its Quality Assurance organization. eClinicalWorks is a United States professional services company with approximately 6000 employees and the program targeted functional test automation across its product suite.
The deployment began as a pilot of 22 testers to validate the SmartBear TestComplete record and play tool and continued as an ongoing project to extend coverage to 150 functional QA team members. Configuration focused on UI-driven test scripting, repeatable record and play workflows, and management of test artifacts within the TestComplete environment.
Integrations explicitly included GitHub, Bitbucket, Sourcetree, and Docker to support versioned test assets and containerized execution, while the work ran alongside a Jira cleanup and tracking initiative that reviewed 24,000 Issuekeys and produced a Jira dashboard for project tracking. Governance engaged Product Management, Engineering, Quality Assurance, and Patient Safety, using Agile methodologies to sequence the pilot and staged rollout.
Rollout governance emphasized a pilot to production cadence, ongoing configuration of the SmartBear TestComplete suite, and coordination across QA and product teams to standardize test artifact management and execution workflows. The implementation narrative documents scope, modules, integrations, and governance across functional QA, product, and engineering without specifying outcome metrics.
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Equiniti Group | Professional Services | 6700 | $615M | United Kingdom | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2022 | n/a |
In 2022, Equiniti Group deployed SmartBear TestComplete as a Test Automation Platform to strengthen automated functional and API testing within Equiniti Credit Services. The deployment targeted the credit services development organization responsible for finance industry applications and aligned with the Senior Test Automation Engineer responsibilities for design, implementation and maintenance of test automation and performance strategies.
SmartBear TestComplete was configured to support both UI and API based automation, leveraging scripting in supported languages such as JavaScript and C#. TestExecute was used in parallel for distributed test execution, while JMeter remained the tool of record for performance test script creation and load execution. The implementation emphasized end to end system, regression and UAT automation capabilities and integration into continuous testing workflows.
The automation platform was integrated with existing defect management and reporting processes, using YouTrack or similar issue tracking to document, track and escalate defects. Test scripts and execution reporting were tied into Continuous Integration and Continuous Testing pipelines to enable automated test runs as part of the delivery cadence, and SQL Server skills supported backend validation queries as part of test cases.
Governance was organized around the Head of Testing and the Senior Test Automation Engineer role, with responsibilities to support Test Automation Strategy, create client facing Test Strategies and Test Cases, and maintain a testing script checklist for release consistency. The approach incorporated Agile SDLC practices, TDD and BDD workflows including Gherkin and SpecFlow style test definitions, and clear reporting of testing status to project teams and stakeholders.
Operational scope covered scheduled and ad hoc functional and regression testing across new and existing core functionality, with test design, execution and issue escalation embedded into release processes. SmartBear TestComplete served as the central Test Automation Platform for these activities, enabling the team to write and execute automation scripts, maintain automation artifacts, and support continuous delivery pipelines within Equiniti Credit Services.
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Insurance | 3000 | $384M | Ireland | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2020 | n/a |
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Banking and Financial Services | 800 | $125M | United Kingdom | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2016 | n/a |
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Insurance | 3309 | $1.6B | Belgium | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2017 | n/a |
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Professional Services | 1300 | $374M | United States | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2020 | n/a |
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Professional Services | 1700 | $428M | United States | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2022 | n/a |
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Professional Services | 600 | $128M | Germany | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2017 | n/a |
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Professional Services | 2000 | $402M | Denmark | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2022 | n/a |
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Buyer Intent: Companies Evaluating SmartBear TestComplete
- Influx, a United States based Professional Services organization with 30 Employees
- Amaco Construction Equipment, a Canada based Automotive company with 45 Employees
- SmartBear, a United States based Professional Services organization with 800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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