List of Springbrook Utility Billing Customers
Springbrook Software, Inc.
1000 SW Broadway, Suite 1900,
Portland, 97205, OR,
United States
Portland, 97205, OR,
United States
1 866-256-7661
Professional Services
120
$12M
Since 2010, our global team of researchers has been studying Springbrook Utility Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Springbrook Utility Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Springbrook Utility Billing for Utilities Customer Care and Billing include: Cleveland County, a United States based Government organisation with 800 employees and revenues of $143.0 million, City Of Ocean Shores, a United States based Government organisation with 300 employees and revenues of $50.0 million, City of Southport, NC, a United States based Government organisation with 75 employees and revenues of $25.0 million, City of Tega Cay, SC, a United States based Government organisation with 100 employees and revenues of $23.0 million, City of High Springs, FL, a United States based Government organisation with 50 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Springbrook Utility Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Springbrook Utility Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Barnesville, GA | Government | 50 | $4M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2014 | n/a |
In 2014, City of Barnesville, GA implemented Springbrook Utility Billing as its municipal customer billing system, integrating Springbrook Utility Billing into the city website for public bill presentment and payment. The deployment is aligned to the Utilities Customer Care and Billing category, providing a web-accessible customer portal that exposes account lookup, billing statements, and online payment entry for residential and commercial utility customers.
Configuration centers on customer account management, consumption-based billing cycles, electronic statement generation, and online payment workflows consistent with Utilities Customer Care and Billing functionality. Operational coverage includes the city utility billing office and customer service staff who manage account inquiries and billing runs, while residents use the embedded web portal to view bills and submit payments. Governance changes included establishing billing cycle workflows, role-based access for utility clerks, and public-facing authentication and payment processes on the municipal website, with Springbrook Utility Billing serving as the core system for account lifecycle and payment orchestration.
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City of Eldorado, TX | Government | 60 | $6M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2018 | n/a |
In 2018, City of Eldorado, TX deployed Springbrook Utility Billing to manage municipal accounts and payments. The implementation places Springbrook Utility Billing at the center of the city's Utilities Customer Care and Billing environment and is surfaced on the municipal website for customer account access and online bill presentment.
Configuration emphasized standard utilities customer care and billing capabilities, including customer account management, meter to bill processing, rate based billing, bill generation and electronic invoicing, and online payment processing through the website portal. For a municipality with about 60 employees the deployment was sized for compact administrative workflows supporting utility billing, cashiering, and customer service operations, with role based access controls for finance and utility staff.
Operational scope covers the city utility billing department and front line customer service, with the public portal enabling self service account lookup and payments. Governance focused on aligning billing schedules with municipal finance processes, centralizing account management procedures, and transferring ongoing system administration to local municipal staff using the Springbrook Utility Billing application.
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City of High Springs, FL | Government | 50 | $12M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2013 | n/a |
In 2013, City of High Springs, FL implemented Springbrook Utility Billing. Springbrook Utility Billing is deployed as the municipality's customer-facing utility billing system and is surfaced on the city website for online account access and payment submission.
The deployment implements core Utilities Customer Care and Billing capabilities, including customer account management, rate and tariff configuration, meter-to-bill processing, invoice generation, payment posting and basic delinquency workflows. The Springbrook Utility Billing application also provides a web portal for customer self-service, enabling residents and businesses to view bills and remit payments online.
Operational ownership resides with the city utilities and finance functions, supporting municipal residential and commercial utility accounts. The implementation centralizes billing and service order workflows, and it is configured to support the ongoing billing cycle, customer service case handling, and municipal reporting needs through Springbrook Utility Billing.
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City Of Ocean Shores | Government | 300 | $50M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2007 | n/a |
In 2007, City Of Ocean Shores implemented Springbrook Utility Billing. Springbrook Utility Billing serves as the municipality's Utilities Customer Care and Billing application and became the central system for handling customer invoicing and payment preparation within the city's finance workflows.
The implementation focused on utility account billing and invoice processing, with configuration to support sorting and preparing all invoices into Springbrook for payment. Functional capabilities emphasized billing cycle management, invoice posting, payment batching, and account receivable controls aligned to municipal utility operations.
Operational processes reflect a dual-application workflow, where Springbrook Utility Billing was used to prepare and post utility invoices, while trip reports were entered into Zoll software to support patient and insurance billing. The deployment therefore established a clear operational handoff between utility billing processes and patient/insurance billing workflows, ensuring timely submission of claims and payments as part of the city's broader revenue collection activities.
Governance centered on procedural controls for invoice preparation, payment posting, and timely patient and insurance billing, with responsibilities spanning municipal billing and finance functions. Documentation and process steps were implemented to standardize invoice sorting into Springbrook and the entry of trip reports into Zoll software, reinforcing consistent operational execution across the affected business functions.
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City of Southport, NC | Government | 75 | $25M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, the City of Southport, NC implemented Springbrook Utility Billing. Springbrook Utility Billing is deployed as a customer-facing billing and payments solution and is identified under the Utilities Customer Care and Billing category, with the public portal surfaced on the city website via the merchanttransact.com login endpoint.
The deployment centers on online bill presentment and payment workflows, account management for residential and commercial utility customers, and standard utility billing functions such as invoice generation, payment processing, and electronic statement delivery. Operational ownership is concentrated in the municipal utilities billing and finance functions, with the system used to manage day-to-day customer accounts and payment reconciliation through the city website. Governance focuses on portal access control and municipal billing procedures, with rollout tailored to a small municipal environment and customer self-service on the public website.
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Government | 100 | $23M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
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Government | 115 | $7M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2018 | n/a |
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Government | 62 | $4M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
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Government | 70 | $9M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
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Government | 800 | $143M | United States | Springbrook Software | Springbrook Utility Billing | Utilities Customer Care and Billing | 2014 | n/a |
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Buyer Intent: Companies Evaluating Springbrook Utility Billing
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Springbrook Utility Billing. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Springbrook Utility Billing for Utilities Customer Care and Billing include:
- Bal Harbour Village, FL, a United States based Government organization with 99 Employees
- Appraisal Economics, a United States based Professional Services company with 40 Employees
- Thomas Jefferson University, a United States based Education organization with 42700 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Bal Harbour Village, FL | Government | 99 | $21M | United States | 2026-01-07 |
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Appraisal Economics | Professional Services | 40 | $5M | United States | 2025-08-18 |
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Thomas Jefferson University | Education | 42700 | $5.7B | United States | 2025-08-01 |
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Government | 100 | $10M | United States | 2025-07-24 |
FAQ - APPS RUN THE WORLD Springbrook Utility Billing Coverage
Springbrook Utility Billing is a Utilities Customer Care and Billing solution from Springbrook Software.
Companies worldwide use Springbrook Utility Billing, from small firms to large enterprises across 21+ industries.
Organizations such as Cleveland County, City Of Ocean Shores, City of Southport, NC, City of Tega Cay, SC and City of High Springs, FL are recorded users of
Springbrook Utility Billing for Utilities Customer Care and Billing.
Companies using Springbrook Utility Billing are most concentrated in Government, with adoption spanning over 21 industries.
Companies using Springbrook Utility Billing are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Springbrook Utility Billing across Americas, EMEA, and APAC.
Companies using Springbrook Utility Billing range from small businesses with 0-100 employees - 78.57%, to mid-sized firms with 101-1,000 employees - 21.43%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Springbrook Utility Billing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Springbrook Utility Billing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.