List of SpringCM Document Management Customers
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Since 2010, our global team of researchers has been studying SpringCM Document Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SpringCM Document Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SpringCM Document Management for Document Management include: ING, a Netherlands based Banking and Financial Services organisation with 60000 employees and revenues of $24.78 billion, Bill & Melinda Gates Foundation, a United States based Non Profit organisation with 2026 employees and revenues of $6.99 billion, Coinbase, a United States based Banking and Financial Services organisation with 3772 employees and revenues of $6.56 billion, Atlassian United States, a United States based Professional Services organisation with 5800 employees and revenues of $2.18 billion, Berry Appleman & Leiden, a United States based Professional Services organisation with 1300 employees and revenues of $624.0 million and many others.
Contact us if you need a completed and verified list of companies using SpringCM Document Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The SpringCM Document Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Atlassian United States | Professional Services | 5800 | $2.2B | United States | SpringCM | SpringCM Document Management | Document Management | 2019 | n/a |
In 2019, Atlassian implemented SpringCM Document Management to centralize contract lifecycle and quote to cash document controls within its Sales Operations ecosystem. The deployment targeted document repository, versioning, metadata indexing, templated document generation, and automated routing for contracting and fulfillment workflows, aligned with the Document Management category.
SpringCM Document Management was configured to support contract authoring and approval workflows, document assembly for quotes and orders, access controls and role based permissions, and retention and audit trails common to enterprise document management. Implementation included configuration of templates and business rules to drive contract and order document generation, e signature orchestration, and lifecycle state transitions to support deal desk and order management processes.
The implementation integrated into Atlassian sales operations tooling and quote to cash touch points, notably linking with Salesforce for quoting and deal records, with e signature providers and document exchange tools cited by the business such as DocuSign and Panda Docs, and with downstream financial systems including NetSuite as part of order fulfillment and invoicing flows. Operational coverage included Sales Operations, Deal Desk, Order Management, Legal, and Revenue Accounting teams, supporting provisioning and contracting steps across acquired entity interim states as described by the business.
Governance and rollout were driven through formal business requirements and process artifacts, including BRDs, process flows, DACIs and wireframes, and used the Sales Operations Business Process Analyst function to prioritize enhancements, manage defects and enhancements, perform systems administration, and lead user acceptance and smoke testing. Change management work focused on defining clear roles and responsibilities across deal support teams, supporting training and adoption, and establishing KPIs and reporting to monitor process health within the Document Management implementation.
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Berry Appleman & Leiden | Professional Services | 1300 | $624M | United States | SpringCM | SpringCM Document Management | Document Management | 2017 | n/a |
In 2017, Berry Appleman & Leiden implemented SpringCM Document Management to centralize immigration and HR documentation workflows. The SpringCM Document Management deployment was positioned to support secure capture, storage, and lifecycle control for sensitive immigration documents including passports, green cards, and visas, aligning with the firm’s Document Management requirements across immigration, HR, and onboarding functions.
Configuration centered on document capture and metadata indexing, version control, role based access controls, audit trails, and workflow automation for I-9 processing and reverification tracking. The implementation leveraged document templates and automated routing to structure onboarding packets, case attachments, and compliance oriented records for employee files.
The SpringCM environment operated alongside Guardian LawLogix for I-9 and E Verify activity, Workday as the HRIS for employee records, and Salesforce for ticketing and employee inquiries, enabling coordinated document flows between case management, HR records, and support tickets. Operational use included populating case attachments and routing documents to remote HR representatives and immigration attorneys as part of complex case handling.
Governance emphasized controlled access to sensitive immigration documents, a reverification tracker with scheduled reminders to employees, and documented workflows for communications with remote HR reps and outside counsel. Daily operational routines included processing approximately 75 I-9s weekly, managing roughly 300 reverification reminders monthly, and handling complex tickets through Salesforce while maintaining auditability within SpringCM Document Management.
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Bill & Melinda Gates Foundation | Non Profit | 2026 | $7.0B | United States | SpringCM | SpringCM Document Management | Document Management | 2018 | n/a |
In 2018 Bill & Melinda Gates Foundation implemented SpringCM Document Management to address limitations in their existing technology stack and to partner with Salesforce for CRM, aligning document services with grantmaking processes. The deployment targeted Document Management functions to support the foundation's global grant operations and program teams, with an emphasis on improving agility, visibility and compliance.
SpringCM Document Management was configured to provide centralized document lifecycle management, version control, metadata-driven indexing and role-based access controls. Standardized automated workflows and document routing were used to manage grant documentation, approvals and retention, enabling consistent handling of application, contracting and reporting artifacts across the organization.
The SpringCM implementation was integrated with Salesforce CRM to link document records to constituent and grant objects, providing a unified record for grant officers and program managers. Operational coverage extended to grant administration, compliance teams and program staff working with partners across the globe, preserving audit trails and supporting regulatory and donor requirements.
Governance emphasized standardized workflows and access policies to increase visibility and maintain compliance throughout the grant lifecycle, while process orchestration reduced manual handoffs. As stated by the foundation and its partners, the combined SpringCM Document Management and Salesforce approach enabled the organization to scale operations and manage its mission more efficiently.
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Construction and Real Estate | 759 | $202M | United Kingdom | SpringCM | SpringCM Document Management | Document Management | 2017 | n/a |
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Professional Services | 335 | $28M | United States | SpringCM | SpringCM Document Management | Document Management | 2021 | n/a |
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Banking and Financial Services | 3772 | $6.6B | United States | SpringCM | SpringCM Document Management | Document Management | 2021 | n/a |
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Banking and Financial Services | 60000 | $24.8B | Netherlands | SpringCM | SpringCM Document Management | Document Management | 2012 | n/a |
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Professional Services | 1500 | $480M | United States | SpringCM | SpringCM Document Management | Document Management | 2019 | n/a |
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Insurance | 200 | $2M | United States | SpringCM | SpringCM Document Management | Document Management | 2014 | n/a |
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Buyer Intent: Companies Evaluating SpringCM Document Management
- eClerx, a India based Professional Services organization with 17000 Employees
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