List of Sub2Tech Customers
Sub2 Technologies
115 Baker St,
London, W1U 6RT,
United Kingdom
London, W1U 6RT,
United Kingdom
44 20 3763-9265
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying Sub2Tech customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sub2Tech for Customer Engagement, Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sub2Tech for Customer Engagement, Customer Experience include: South Western Railway, a United Kingdom based Transportation organisation with 4500 employees and revenues of $1.43 billion, Mountain Warehouse, a United Kingdom based Retail organisation with 3000 employees and revenues of $606.0 million, West Ham United Football Club, a United Kingdom based Leisure and Hospitality organisation with 800 employees and revenues of $334.0 million, Direct Wines, a United Kingdom based Consumer Packaged Goods organisation with 700 employees and revenues of $326.0 million, Joules, a United Kingdom based Retail organisation with 1690 employees and revenues of $314.0 million and many others.
Contact us if you need a completed and verified list of companies using Sub2Tech, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sub2Tech customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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9 Flats | Professional Services | 10 | $1M | Singapore | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2017 | n/a |
In 2017, 9 Flats implemented Sub2Tech on its public website, deploying Sub2Tech as a Customer Engagement,Customer Experience solution embedded in booking and guest inquiry pages. The Sub2Tech implementation concentrates on web channel engagement, providing live chat, site embedded contact workflows, session based visitor context, and a centralized messaging interface. The deployment is web hosted and configured to surface customer conversations to a small internal support team.
Configuration work focused on standard Customer Engagement,Customer Experience capabilities such as conversational routing, canned responses, lightweight ticketing, and user profiling to support reservations and guest services. Integrations are limited to the website front end, with operational scope covering customer support and guest services handled by the company's core team in Singapore. Governance included role based agent access and consolidated inbox workflows to centralize inquiry handling and align response processes with booking operations.
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A-Plan Holdings | Insurance | 1300 | $128M | United Kingdom | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2020 | n/a |
In 2020 A-Plan Holdings deployed Sub2Tech on its public website to support Customer Engagement,Customer Experience initiatives. The implementation positioned Sub2Tech as a web-facing engagement layer to manage customer interactions and digital touchpoints on the corporate site.
The Sub2Tech deployment emphasized customer engagement capabilities common to the Customer Engagement,Customer Experience category, including embedded chat widgets, lead capture forms, customer self-service workflows, and session-based engagement orchestration. Configuration focused on site-level embedding and front-end event capture, with rule-based routing and content variation managed through Sub2Tech configuration to control behavior across pages.
Operational scope covered marketing, sales, and customer service touchpoints exposed on the public website, with centralized configuration and ongoing tuning of routing and messaging workflows. A-Plan Holdings used Sub2Tech to instrument customer touchpoints on its website, aligning web engagement and intake flows with front-line customer facing functions.
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Aitana | Professional Services | 400 | $70M | Spain | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2024 | n/a |
In 2024 Aitana implemented Sub2Tech on its public website as the primary web engagement layer for customer interactions. Sub2Tech is positioned to address Customer Engagement,Customer Experience workflows and to serve as the customer-facing point for web channel engagement and interaction capture.
The Sub2Tech deployment on the website is configured to provide standard customer engagement capabilities common to the Customer Engagement,Customer Experience category, including on-site conversational interfaces, feedback capture and session-level interaction instrumentation for experience analysis. Configuration work focused on front-end embedding and UI behavior tailored to Aitana's professional services audience, with rule configuration for engagement triggers and basic personalization logic.
Operational scope centers on digital customer touchpoints, supporting marketing led demand capture, customer service intake and pre-sales engagement across Aitana's Spanish web presence. Governance and ongoing configuration are organized around a centralized digital channels and customer operations model, with staged updates and control of engagement rules and content delivered via the website.
The narrative reflects a web-first implementation of Sub2Tech for Aitana, emphasizing web channel orchestration and customer interaction capture consistent with Customer Engagement,Customer Experience platform usage. Sub2Tech is referenced as the deployed application name and as the system instrumenting on-site customer engagement.
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AlphaStaff | Professional Services | 204 | $30M | United States | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2024 | n/a |
In 2024 AlphaStaff deployed Sub2Tech on its public website to provide Customer Engagement,Customer Experience capabilities. The implementation is a client side web deployment, surfaced through an embedded snippet and visible engagement widgets on the corporate site. This placement establishes Sub2Tech as the primary web channel engagement tool for external visitors.
Sub2Tech is configured to deliver standard customer engagement functionality typical to the Customer Engagement,Customer Experience category, including on site messaging, session analytics, visitor segmentation, and content personalization. The deployment focuses on instrumentation of web sessions to support lead capture, targeted messaging, and visitor profiling workflows that feed marketing and client outreach processes.
Operational coverage is concentrated on the website and is aligned with marketing, sales enablement, and client services functions. Governance and operational ownership are centered on digital marketing and customer success teams, with rollout scoped to public site pages rather than back office systems, enabling standardized engagement workflows and centralized web interaction data for downstream use.
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Animation Magazine | Distribution | 10 | $1M | United States | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2022 | n/a |
In 2022 Animation Magazine implemented Sub2Tech on its website to enable Customer Engagement,Customer Experience capabilities for its digital audience. The Sub2Tech deployment is implemented as an on‑site engagement layer embedded in the publication's web pages, providing subscription capture and audience interaction workflows aligned with the editorial site experience. The implementation emphasizes client-side widgets and configurable engagement forms delivered directly through the website to drive visitor subscription and interaction signals.
Configuration work centered on Sub2Tech form and widget setup, consent management, and contextual engagement prompts controlled by editorial and marketing stakeholders. Operational ownership spans editorial content teams and audience development, with marketing responsible for campaign configuration, segmentation, and message cadence tied to the Sub2Tech configuration. The deployment is focused on website-driven audience and subscription operations, instrumented for engagement tracking and aligned with the site content management workflow.
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Retail | 10 | $1M | United States | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2022 | n/a |
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Media | 10 | $1M | United States | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2022 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2022 | n/a |
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Professional Services | 10 | $1M | United States | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2022 | n/a |
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Professional Services | 1 | $1M | United Kingdom | Sub2Tech | Sub2Tech | Customer Engagement,Customer Experience | 2022 | n/a |
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Showing 1 to 10 of 125 entries
Buyer Intent: Companies Evaluating Sub2Tech
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Sub2Tech Coverage
Sub2Tech is a Customer Engagement, Customer Experience solution from Sub2Tech.
Companies worldwide use Sub2Tech, from small firms to large enterprises across 21+ industries.
Organizations such as South Western Railway, Mountain Warehouse, West Ham United Football Club, Direct Wines and Joules are recorded users of
Sub2Tech for Customer Engagement, Customer Experience.
Companies using Sub2Tech are most concentrated in Transportation, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Sub2Tech are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Sub2Tech across Americas, EMEA, and APAC.
Companies using Sub2Tech range from small businesses with 0-100 employees - 68%, to mid-sized firms with 101-1,000 employees - 28%, large organizations with 1,001-10,000 employees - 4%, and global enterprises with 10,000+ employees - 0%.
Customers of Sub2Tech include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Sub2Tech customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement, Customer Experience.