List of SuiteCRM Customers
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Since 2010, our global team of researchers has been studying SuiteCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SuiteCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SuiteCRM for CRM include: ENTEGA Plus, a Germany based Utilities organisation with 2200 employees and revenues of $1.90 billion, National Trades Union Congress (NTUC), a Singapore based Non Profit organisation with 800 employees and revenues of $102.0 million, WATT+VOLT, a Greece based Utilities organisation with 350 employees and revenues of $50.0 million, Vita-Pakt Citrus Products, a United States based Manufacturing organisation with 200 employees and revenues of $15.0 million, Scottish Book Trust, a United Kingdom based Non Profit organisation with 60 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using SuiteCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SuiteCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ENTEGA Plus | Utilities | 2200 | $1.9B | Germany | SalesAgility | SuiteCRM | CRM | 2017 | n/a |
In 2017, ENTEGA Plus implemented SuiteCRM as a CRM to centralize management of customer lifecycles and increasingly complex energy product portfolios. The SuiteCRM implementation was positioned to complement the existing SAP utility billing landscape and to orchestrate product configuration, quotation, contracting and customer communication workflows for a municipal energy supplier.
The deployment of SuiteCRM included an industry-specific product catalog capable of modeling multi-component offerings and distinct product versions, configuration-driven pricing and calculation, quotation generation, contract creation, and the automated calculation of monthly billing plans. SuiteCRM was configured to produce customer-facing communications, including welcome letters, billing plans and annual settlements, and to support targeted marketing campaign execution and customer segmentation within the CRM.
Operational integration focused on a direct synchronization between SuiteCRM and the SAP utility environment, exchanging customer, contract and banking data to prevent duplicate records and to enable side-by-side comparison of new and existing customers at a central location. The technical integration also included transfer of calculated monthly billing plans and corresponding customer data into the SAP settlement path, enabling orchestration across CRM-driven sales and marketing activities and SAP-driven billing and finance processes. The implementation covered sales, service, marketing and billing functions across ENTEGA Plus operations in Germany.
Governance and process workstreams redefined sales and service processes to accommodate configurable, nonconsumption based products, with the project delivering process optimization through requirements analysis, configuration and technical implementation services. The SuiteCRM solution enabled centralized product definition, automated contract lifecycles and synchronized master data, reducing duplicate records and improving campaign and customer communication workflows while keeping billing settlement in SAP.
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National Trades Union Congress (NTUC) | Non Profit | 800 | $102M | Singapore | SalesAgility | SuiteCRM | CRM | 2017 | n/a |
In 2017 National Trades Union Congress, NTUC, implemented SuiteCRM as its CRM. Deployment focused on supporting membership processing, event operations, and administrative workflows, with contract operations staff between September 2017 and February 2018 performing data updates, Excel reconciliation, phone-based member verification, mailing, and general ad-hoc duties directly into the SuiteCRM system.
The implementation concentrated on membership management and contact record consolidation, delivering contact and account management, event registration and logistics support, mailing list and communication management, and data import workflows tied to spreadsheet reconciliation. Configuration included custom membership fields and workflow automation for status updates and membership processing, aligning standard CRM capabilities to NTUC business functions. SuiteCRM served as the central operational record for member data, event coordination, and routine administrative processing.
Operational scope covered operations, membership, events, and administrative teams within NTUC, with defined user-level responsibilities for data stewardship, phone verification, and mailing tasks. Governance and rollout emphasized embedding manual verification and spreadsheet reconciliation into ongoing CRM workflows during the September 2017 to February 2018 operational period.
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Scottish Book Trust | Non Profit | 60 | $10M | United Kingdom | SalesAgility | SuiteCRM | CRM | 2017 | n/a |
In 2017, Scottish Book Trust implemented SuiteCRM as their CRM to consolidate contact records and to provide a single platform for programme administration across the charity. The deployment addressed the organisation wide need for a stable, easy to adapt system that could support day to day workflows for multiple teams and a broad range of reading and writing programmes.
The SuiteCRM implementation delivered a single contact repository with multiple permission levels, centralized contact and relationship management, and specialised programme administration capability. Functional components implemented included contact management, programme administration for named initiatives such as the Author Directory, Live Literature Programme, Bookbug Picture Book Prize and Schools Programme Events, event management for internal and external events, and fundraising workflow and donations management consolidated into the CRM.
Integrations were implemented to connect SuiteCRM with the Scottish Book Trust website and with JustGiving, creating a fully integrated solution for programme and donor data flow. SalesAgility facilitated the technical delivery, and continues to host and support the SuiteCRM instance while refining configurations to onboard additional programmes and teams without extensive redevelopment.
Governance and delivery followed a structured discovery approach led by SalesAgility, using workshops, user stories and acceptance criteria to define requirements and prioritized features. Explicit outcomes reported include a single contact repository resulting in improved contact and relationship management, increased efficiency through automation of key programmes, and enhanced reporting capability due to a unified contact and programme database.
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Titomic Australia | Manufacturing | 70 | $4M | Australia | SalesAgility | SuiteCRM | CRM | 2019 | n/a |
In 2019, Titomic Australia implemented SuiteCRM as their CRM. SalesAgility ran requirement workshops and developed a customised SuiteASSURED instance of SuiteCRM to meet Titomic's needs for role based access and partner enabled deployments.
The implementation configured core sales, marketing and service modules in SuiteCRM, establishing a centralised contact repository and single contact view to manage pipeline and opportunities. Custom configuration included project and opportunity tracking, campaign management and a reporting solution to support sales evaluation and forecasting, with automation workflows to capture and progress leads.
SuiteCRM was integrated with Titomic's website forms to automate lead generation and create inbound records that trigger follow up workflows. Operational coverage targeted Titomic's internal sales organization and extended access to Partner and Reseller networks, with role based permission layers applied to segment data access by department and stakeholder type.
The deployment used the SuiteASSURED build to provide discrete hosting, documented data ownership and defined server location controls, accompanied by regular vulnerability scanning and penetration testing by the internal product development team and independent accredited third party security partners. SalesAgility delivered the customisations, support and warranty elements of the SuiteASSURED package, and governance was implemented through defined access controls and documented opportunity and campaign workflows.
Reported outcomes include a centralised repository for contact information and documentation, a single contact repository improving sales pipeline efficiency, enhanced evaluation of sales performance and forecasting, automated lead capture from website forms and increased engagement across internal and partner stakeholders. The configured SuiteCRM CRM system was positioned to support Titomic's sales, marketing and service functions and to help the business capitalise on sales opportunities.
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Vita-Pakt Citrus Products | Manufacturing | 200 | $15M | United States | SalesAgility | SuiteCRM | CRM | 2019 | n/a |
In 2019, Vita-Pakt Citrus Products implemented SuiteCRM as its CRM to centralize customer, contact, and sales data across its manufacturing operations. The SuiteCRM deployment was positioned to support sales, order management, and after-sales service workflows for the United States business, establishing a single system of record for commercial activity.
Configuration emphasized core CRM modules, including contact and account management, lead capture and qualification, opportunity and pipeline management, quoting and order tracking, case management for customer service, and configurable dashboards and reporting. SuiteCRM was configured with role-based access controls, custom entities and fields to reflect product SKUs and lot tracking, and workflow automation for lead routing and opportunity stage progression.
Rollout followed a phased approach across business functions, beginning with sales and customer service teams and extending to order management and operations users, accompanied by process standardization for lead-to-order lifecycles and data governance rules for record ownership and segmentation. Governance included defined user roles, training plans, and change-control for CRM configuration, aligning SuiteCRM with Vita-Pakt Citrus Products commercial workflows and compliance needs.
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Utilities | 350 | $50M | Greece | SalesAgility | SuiteCRM | CRM | 2017 | n/a |
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Buyer Intent: Companies Evaluating SuiteCRM
- G. T. Michelli Co, a United States based Distribution organization with 62 Employees
- Government of British Columbia, a Canada based Government company with 30000 Employees
- PB Tech, a New Zealand based Retail organization with 800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| G. T. Michelli Co | Distribution | 62 | $7M | United States | 2026-01-27 | |
| Government of British Columbia | Government | 30000 | $48.0B | Canada | 2026-01-07 | |
| PB Tech | Retail | 800 | $296M | New Zealand | 2025-10-09 | |
| Oil, Gas and Chemicals | 180 | $27M | Ghana | 2025-09-17 | ||
| Transportation | 720 | $358M | United States | 2025-03-24 | ||
| Banking and Financial Services | 5515 | $1.0B | Argentina | 2024-10-04 | ||
| Professional Services | 10 | $1M | India | 2024-05-28 |