AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of SuiteCRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
ENTEGA Plus Utilities 2200 $1.9B Germany SalesAgility SuiteCRM CRM 2017 n/a
In 2017, ENTEGA Plus implemented SuiteCRM as a CRM to centralize management of customer lifecycles and increasingly complex energy product portfolios. The SuiteCRM implementation was positioned to complement the existing SAP utility billing landscape and to orchestrate product configuration, quotation, contracting and customer communication workflows for a municipal energy supplier. The deployment of SuiteCRM included an industry-specific product catalog capable of modeling multi-component offerings and distinct product versions, configuration-driven pricing and calculation, quotation generation, contract creation, and the automated calculation of monthly billing plans. SuiteCRM was configured to produce customer-facing communications, including welcome letters, billing plans and annual settlements, and to support targeted marketing campaign execution and customer segmentation within the CRM. Operational integration focused on a direct synchronization between SuiteCRM and the SAP utility environment, exchanging customer, contract and banking data to prevent duplicate records and to enable side-by-side comparison of new and existing customers at a central location. The technical integration also included transfer of calculated monthly billing plans and corresponding customer data into the SAP settlement path, enabling orchestration across CRM-driven sales and marketing activities and SAP-driven billing and finance processes. The implementation covered sales, service, marketing and billing functions across ENTEGA Plus operations in Germany. Governance and process workstreams redefined sales and service processes to accommodate configurable, nonconsumption based products, with the project delivering process optimization through requirements analysis, configuration and technical implementation services. The SuiteCRM solution enabled centralized product definition, automated contract lifecycles and synchronized master data, reducing duplicate records and improving campaign and customer communication workflows while keeping billing settlement in SAP.
National Trades Union Congress (NTUC) Non Profit 800 $102M Singapore SalesAgility SuiteCRM CRM 2017 n/a
In 2017 National Trades Union Congress, NTUC, implemented SuiteCRM as its CRM. Deployment focused on supporting membership processing, event operations, and administrative workflows, with contract operations staff between September 2017 and February 2018 performing data updates, Excel reconciliation, phone-based member verification, mailing, and general ad-hoc duties directly into the SuiteCRM system. The implementation concentrated on membership management and contact record consolidation, delivering contact and account management, event registration and logistics support, mailing list and communication management, and data import workflows tied to spreadsheet reconciliation. Configuration included custom membership fields and workflow automation for status updates and membership processing, aligning standard CRM capabilities to NTUC business functions. SuiteCRM served as the central operational record for member data, event coordination, and routine administrative processing. Operational scope covered operations, membership, events, and administrative teams within NTUC, with defined user-level responsibilities for data stewardship, phone verification, and mailing tasks. Governance and rollout emphasized embedding manual verification and spreadsheet reconciliation into ongoing CRM workflows during the September 2017 to February 2018 operational period.
Scottish Book Trust Non Profit 60 $10M United Kingdom SalesAgility SuiteCRM CRM 2017 n/a
In 2017, Scottish Book Trust implemented SuiteCRM as their CRM to consolidate contact records and to provide a single platform for programme administration across the charity. The deployment addressed the organisation wide need for a stable, easy to adapt system that could support day to day workflows for multiple teams and a broad range of reading and writing programmes. The SuiteCRM implementation delivered a single contact repository with multiple permission levels, centralized contact and relationship management, and specialised programme administration capability. Functional components implemented included contact management, programme administration for named initiatives such as the Author Directory, Live Literature Programme, Bookbug Picture Book Prize and Schools Programme Events, event management for internal and external events, and fundraising workflow and donations management consolidated into the CRM. Integrations were implemented to connect SuiteCRM with the Scottish Book Trust website and with JustGiving, creating a fully integrated solution for programme and donor data flow. SalesAgility facilitated the technical delivery, and continues to host and support the SuiteCRM instance while refining configurations to onboard additional programmes and teams without extensive redevelopment. Governance and delivery followed a structured discovery approach led by SalesAgility, using workshops, user stories and acceptance criteria to define requirements and prioritized features. Explicit outcomes reported include a single contact repository resulting in improved contact and relationship management, increased efficiency through automation of key programmes, and enhanced reporting capability due to a unified contact and programme database.
Titomic Australia Manufacturing 70 $4M Australia SalesAgility SuiteCRM CRM 2019 n/a
In 2019, Titomic Australia implemented SuiteCRM as their CRM. SalesAgility ran requirement workshops and developed a customised SuiteASSURED instance of SuiteCRM to meet Titomic's needs for role based access and partner enabled deployments. The implementation configured core sales, marketing and service modules in SuiteCRM, establishing a centralised contact repository and single contact view to manage pipeline and opportunities. Custom configuration included project and opportunity tracking, campaign management and a reporting solution to support sales evaluation and forecasting, with automation workflows to capture and progress leads. SuiteCRM was integrated with Titomic's website forms to automate lead generation and create inbound records that trigger follow up workflows. Operational coverage targeted Titomic's internal sales organization and extended access to Partner and Reseller networks, with role based permission layers applied to segment data access by department and stakeholder type. The deployment used the SuiteASSURED build to provide discrete hosting, documented data ownership and defined server location controls, accompanied by regular vulnerability scanning and penetration testing by the internal product development team and independent accredited third party security partners. SalesAgility delivered the customisations, support and warranty elements of the SuiteASSURED package, and governance was implemented through defined access controls and documented opportunity and campaign workflows. Reported outcomes include a centralised repository for contact information and documentation, a single contact repository improving sales pipeline efficiency, enhanced evaluation of sales performance and forecasting, automated lead capture from website forms and increased engagement across internal and partner stakeholders. The configured SuiteCRM CRM system was positioned to support Titomic's sales, marketing and service functions and to help the business capitalise on sales opportunities.
Vita-Pakt Citrus Products Manufacturing 200 $15M United States SalesAgility SuiteCRM CRM 2019 n/a
In 2019, Vita-Pakt Citrus Products implemented SuiteCRM as its CRM to centralize customer, contact, and sales data across its manufacturing operations. The SuiteCRM deployment was positioned to support sales, order management, and after-sales service workflows for the United States business, establishing a single system of record for commercial activity. Configuration emphasized core CRM modules, including contact and account management, lead capture and qualification, opportunity and pipeline management, quoting and order tracking, case management for customer service, and configurable dashboards and reporting. SuiteCRM was configured with role-based access controls, custom entities and fields to reflect product SKUs and lot tracking, and workflow automation for lead routing and opportunity stage progression. Rollout followed a phased approach across business functions, beginning with sales and customer service teams and extending to order management and operations users, accompanied by process standardization for lead-to-order lifecycles and data governance rules for record ownership and segmentation. Governance included defined user roles, training plans, and change-control for CRM configuration, aligning SuiteCRM with Vita-Pakt Citrus Products commercial workflows and compliance needs.
Utilities 350 $50M Greece SalesAgility SuiteCRM CRM 2017 n/a
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Buyer Intent: Companies Evaluating SuiteCRM

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SuiteCRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SuiteCRM for CRM include:

  1. G. T. Michelli Co, a United States based Distribution organization with 62 Employees
  2. Government of British Columbia, a Canada based Government company with 30000 Employees
  3. PB Tech, a New Zealand based Retail organization with 800 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
G. T. Michelli Co Distribution 62 $7M United States 2026-01-27
Government of British Columbia Government 30000 $48.0B Canada 2026-01-07
PB Tech Retail 800 $296M New Zealand 2025-10-09
Oil, Gas and Chemicals 180 $27M Ghana 2025-09-17
Transportation 720 $358M United States 2025-03-24
Banking and Financial Services 5515 $1.0B Argentina 2024-10-04
Professional Services 10 $1M India 2024-05-28
FAQ - APPS RUN THE WORLD SuiteCRM Coverage

SuiteCRM is a CRM solution from SalesAgility.

Companies worldwide use SuiteCRM, from small firms to large enterprises across 21+ industries.

Organizations such as ENTEGA Plus, National Trades Union Congress (NTUC), WATT+VOLT, Vita-Pakt Citrus Products and Scottish Book Trust are recorded users of SuiteCRM for CRM.

Companies using SuiteCRM are most concentrated in Utilities, Non Profit and Manufacturing, with adoption spanning over 21 industries.

Companies using SuiteCRM are most concentrated in Germany, Singapore and Greece, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SuiteCRM across Americas, EMEA, and APAC.

Companies using SuiteCRM range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.

Customers of SuiteCRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SuiteCRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.