List of Tessitura CRM Customers
El Cajon, 92020, CA,
United States
Since 2010, our global team of researchers has been studying Tessitura CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tessitura CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tessitura CRM for CRM include: National Gallery of Victoria, a Australia based Leisure and Hospitality organisation with 518 employees and revenues of $153.0 million, Metropolitan Opera Association, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $129.0 million, Arts Centre Melbourne, a Australia based Leisure and Hospitality organisation with 665 employees and revenues of $85.0 million, Tessitura Network, a United States based Professional Services organisation with 300 employees and revenues of $60.0 million, BH Live, a United Kingdom based Professional Services organisation with 477 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Tessitura CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Tessitura CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Ancestors | Professional Services | 100 | $12M | United States | Tessitura | Tessitura CRM | CRM | 2018 | n/a |
In 2018, American Ancestors implemented Tessitura CRM as its CRM platform. The Tessitura CRM deployment is embedded on the public website to capture constituent interactions and to align web engagement with centralized constituent records and transactional workflows.
The implementation configured core CRM capabilities including constituent record management, online transaction processing, membership and event workflow orchestration, and contact segmentation to support outreach automation. Configuration emphasized web-facing forms and transactional pages so registrations, donations, and membership activity flow into Tessitura CRM for downstream servicing.
Operational scope spans membership services, development and marketing teams, and website operations within the United States, consolidating customer facing and back-office workflows into a single system of record. Integrations focused on the public website to synchronize form submissions and account activity with Tessitura CRM, providing a unified view of constituent interactions across digital channels.
Governance changes included establishing role based access within Tessitura CRM and standardizing intake and fulfillment processes for online transactions and member services. Rollout combined frontend web configuration, backend CRM mapping, and training for customer service and membership staff to operationalize the platform.
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American Construction Services | Construction and Real Estate | 10 | $1M | United States | Tessitura | Tessitura CRM | CRM | 2021 | n/a |
In 2021, American Construction Services implemented Tessitura CRM. Tessitura CRM is embedded on the company website to capture web-driven constituent interactions and to provide a centralized CRM for contact records, online inquiry capture, and ongoing customer engagement in the CRM category.
The deployment is scoped to the full customer-facing footprint of a 10 employee construction and real estate firm, consolidating sales lead intake, contact management, and service request workflows into the Tessitura CRM instance. Configuration emphasizes web form capture and browser-based administration, with access controls and data entry workflows aligned to small team operations, and governance focused on centralized record management and online-to-CRM workflow orchestration.
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Arts Centre Melbourne | Leisure and Hospitality | 665 | $85M | Australia | Tessitura | Tessitura CRM | CRM | 2020 | n/a |
In 2020, Arts Centre Melbourne implemented Tessitura CRM to centralize ticketing, customer data and finance-facing reconciliation workflows, deploying the system as the organisation's principal CRM. The implementation targeted the intersection of box office operations and finance, supporting Accounting Operations, Box Office substantiation and Compliance & Reporting within a single CRM platform.
Configuration work focused on ticketing and constituent management capabilities, payment reconciliation workflows and transaction substantiation routines. Tessitura CRM was configured to support daily posting of bank transactions and the reconciliation of payment clearing accounts, weekly transfer processes between bank accounts, and the capture of treasury-related transactions for investments and foreign exchange hedging. The design emphasized recording and workflow support for tasks that feed monthly general ledger reconciliations and box office substantiation reviewed by senior finance staff.
Operational integration tied Tessitura CRM to the organisation's reporting and event management stack, with data exchange and reconciliation touchpoints to Calumo for multi-source reporting, metrics and budgeting, and to Ungerboeck for event financials and ERP-level event management. Tessitura CRM was used day to day by Finance, Box Office and Compliance teams, and the implementation aligned CRM records with Microsoft Office, Microsoft Teams and Planner based collaboration and reporting processes. The configuration preserved finance control points so that ticketing transactions and payment flows could be traced into corporate performance reporting and budgeting workflows.
Governance and process changes were scoped to formalize daily reconciliations, weekly substantiation reviews and monthly general ledger support, embedding role based responsibilities for processing and decision making within the CRM driven workflows. The implementation reinforced internal controls, compliance processes and finance representation in cross-organisational projects, while enabling ongoing refinement of reporting and extension of Calumo into Compliance & Reporting as a future focus. Tessitura CRM, as the central CRM, therefore served as the transactional and constituent record source supporting finance operations, box office reconciliation and organisational governance.
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Leisure and Hospitality | 10 | $1M | United States | Tessitura | Tessitura CRM | CRM | 2018 | n/a |
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Professional Services | 10 | $1M | United States | Tessitura | Tessitura CRM | CRM | 2019 | n/a |
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Education | 100 | $10M | United States | Tessitura | Tessitura CRM | CRM | 2020 | n/a |
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Leisure and Hospitality | 25 | $3M | United States | Tessitura | Tessitura CRM | CRM | 2021 | n/a |
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Leisure and Hospitality | 18 | $2M | Australia | Tessitura | Tessitura CRM | CRM | 2020 | n/a |
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Education | 80 | $10M | United States | Tessitura | Tessitura CRM | CRM | 2021 | n/a |
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Non Profit | 200 | $17M | United States | Tessitura | Tessitura CRM | CRM | 2018 | n/a |
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Buyer Intent: Companies Evaluating Tessitura CRM
- HM Revenue & Customs, a United Kingdom based Government organization with 67500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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