AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Tessitura CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
American Ancestors Professional Services 100 $12M United States Tessitura Tessitura CRM CRM 2018 n/a
In 2018, American Ancestors implemented Tessitura CRM as its CRM platform. The Tessitura CRM deployment is embedded on the public website to capture constituent interactions and to align web engagement with centralized constituent records and transactional workflows. The implementation configured core CRM capabilities including constituent record management, online transaction processing, membership and event workflow orchestration, and contact segmentation to support outreach automation. Configuration emphasized web-facing forms and transactional pages so registrations, donations, and membership activity flow into Tessitura CRM for downstream servicing. Operational scope spans membership services, development and marketing teams, and website operations within the United States, consolidating customer facing and back-office workflows into a single system of record. Integrations focused on the public website to synchronize form submissions and account activity with Tessitura CRM, providing a unified view of constituent interactions across digital channels. Governance changes included establishing role based access within Tessitura CRM and standardizing intake and fulfillment processes for online transactions and member services. Rollout combined frontend web configuration, backend CRM mapping, and training for customer service and membership staff to operationalize the platform.
American Construction Services Construction and Real Estate 10 $1M United States Tessitura Tessitura CRM CRM 2021 n/a
In 2021, American Construction Services implemented Tessitura CRM. Tessitura CRM is embedded on the company website to capture web-driven constituent interactions and to provide a centralized CRM for contact records, online inquiry capture, and ongoing customer engagement in the CRM category. The deployment is scoped to the full customer-facing footprint of a 10 employee construction and real estate firm, consolidating sales lead intake, contact management, and service request workflows into the Tessitura CRM instance. Configuration emphasizes web form capture and browser-based administration, with access controls and data entry workflows aligned to small team operations, and governance focused on centralized record management and online-to-CRM workflow orchestration.
Arts Centre Melbourne Leisure and Hospitality 665 $85M Australia Tessitura Tessitura CRM CRM 2020 n/a
In 2020, Arts Centre Melbourne implemented Tessitura CRM to centralize ticketing, customer data and finance-facing reconciliation workflows, deploying the system as the organisation's principal CRM. The implementation targeted the intersection of box office operations and finance, supporting Accounting Operations, Box Office substantiation and Compliance & Reporting within a single CRM platform. Configuration work focused on ticketing and constituent management capabilities, payment reconciliation workflows and transaction substantiation routines. Tessitura CRM was configured to support daily posting of bank transactions and the reconciliation of payment clearing accounts, weekly transfer processes between bank accounts, and the capture of treasury-related transactions for investments and foreign exchange hedging. The design emphasized recording and workflow support for tasks that feed monthly general ledger reconciliations and box office substantiation reviewed by senior finance staff. Operational integration tied Tessitura CRM to the organisation's reporting and event management stack, with data exchange and reconciliation touchpoints to Calumo for multi-source reporting, metrics and budgeting, and to Ungerboeck for event financials and ERP-level event management. Tessitura CRM was used day to day by Finance, Box Office and Compliance teams, and the implementation aligned CRM records with Microsoft Office, Microsoft Teams and Planner based collaboration and reporting processes. The configuration preserved finance control points so that ticketing transactions and payment flows could be traced into corporate performance reporting and budgeting workflows. Governance and process changes were scoped to formalize daily reconciliations, weekly substantiation reviews and monthly general ledger support, embedding role based responsibilities for processing and decision making within the CRM driven workflows. The implementation reinforced internal controls, compliance processes and finance representation in cross-organisational projects, while enabling ongoing refinement of reporting and extension of Calumo into Compliance & Reporting as a future focus. Tessitura CRM, as the central CRM, therefore served as the transactional and constituent record source supporting finance operations, box office reconciliation and organisational governance.
Atlanta Shakespeare Co Leisure and Hospitality 10 $1M United States Tessitura Tessitura CRM CRM 2018 n/a
In 2018, Atlanta Shakespeare Co implemented Tessitura CRM. Tessitura CRM is used as the organization’s CRM on their public website to capture patron profiles and web-driven transactions. The deployment centralizes ticketing and supporter relationship data to support box office and audience engagement functions. The configuration reflects a small company deployment model, with the CRM integrated into the website to surface web forms, online purchases, and contact capture into a centralized patron database, supporting box office, marketing, and fundraising business functions. Governance is organized around a compact staff model with role-based access controls and web-to-CRM data capture workflows to maintain operational continuity. Atlanta Shakespeare Co uses Tessitura CRM as its CRM to centralize customer relationship management for audience services and ticketing operations.
Atlanta Symphony Orchestra Professional Services 10 $1M United States Tessitura Tessitura CRM CRM 2019 n/a
In 2019, Atlanta Symphony Orchestra implemented Tessitura CRM to centralize constituent and ticketing-related data. The deployment focused on a hosted Tessitura CRM instance, providing a single source of truth for donor, subscriber, and patron records, aligning CRM capabilities with the organizations small professional services structure and staff footprint. Tessitura CRM was configured to support standard CRM functional modules including constituent management, fundraising and donor records, ticketing-related customer profiles, and marketing segmentation and campaign management. The website is instrumented with Google Tag Manager to capture engagement and session events as part of the data capture architecture that complements Tessitura CRM driven marketing and box office workflows. Operational scope included Development, Box Office, and Marketing teams, with governance centered on centralized constituent records, role based access to CRM functions, and phased training and rollout across the affected business functions.
Education 100 $10M United States Tessitura Tessitura CRM CRM 2020 n/a
Leisure and Hospitality 25 $3M United States Tessitura Tessitura CRM CRM 2021 n/a
Leisure and Hospitality 18 $2M Australia Tessitura Tessitura CRM CRM 2020 n/a
Education 80 $10M United States Tessitura Tessitura CRM CRM 2021 n/a
Non Profit 200 $17M United States Tessitura Tessitura CRM CRM 2018 n/a
Showing 1 to 10 of 75 entries

Buyer Intent: Companies Evaluating Tessitura CRM

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tessitura CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Tessitura CRM for CRM include:

  1. Taludia Cooperativa, a Spain based Construction and Real Estate organization with 200 Employees
  2. HM Revenue & Customs, a United Kingdom based Government company with 67500 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
Taludia Cooperativa Construction and Real Estate 200 $50M Spain 2026-03-11
HM Revenue & Customs Government 67500 $9.5B United Kingdom 2025-02-05
FAQ - APPS RUN THE WORLD Tessitura CRM Coverage

Tessitura CRM is a CRM solution from Tessitura.

Companies worldwide use Tessitura CRM, from small firms to large enterprises across 21+ industries.

Organizations such as National Gallery of Victoria, Metropolitan Opera Association, Arts Centre Melbourne, Tessitura Network and BH Live are recorded users of Tessitura CRM for CRM.

Companies using Tessitura CRM are most concentrated in Leisure and Hospitality and Professional Services, with adoption spanning over 21 industries.

Companies using Tessitura CRM are most concentrated in Australia, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tessitura CRM across Americas, EMEA, and APAC.

Companies using Tessitura CRM range from small businesses with 0-100 employees - 68%, to mid-sized firms with 101-1,000 employees - 30.67%, large organizations with 1,001-10,000 employees - 1.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Tessitura CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Tessitura CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.