List of Tungsten Transact (formerly Ephesoft Transact) Customers
Tungsten Corporation plc
Pountney Hill House 6 Laurence Pountney Hill,
London, EC4R 0BL,
United Kingdom
London, EC4R 0BL,
United Kingdom
44 20 3318 5177
Professional Services
227
$48M
Since 2010, our global team of researchers has been studying Tungsten Transact (formerly Ephesoft Transact) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tungsten Transact (formerly Ephesoft Transact) for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tungsten Transact (formerly Ephesoft Transact) for Intelligent Document Processing include: Agnico Eagle Mines, a Canada based Oil, Gas and Chemicals organisation with 16968 employees and revenues of $8.29 billion, DH Pace Corporate, a United States based Distribution organisation with 6840 employees and revenues of $1.60 billion, Systemair, a Sweden based Manufacturing organisation with 6588 employees and revenues of $1.22 billion, Watercare Services Limited, a New Zealand based Utilities organisation with 1100 employees and revenues of $640.0 million, National Mortgage Insurance Corporation, a United States based Insurance organisation with 247 employees and revenues of $485.0 million and many others.
Contact us if you need a completed and verified list of companies using Tungsten Transact (formerly Ephesoft Transact), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agnico Eagle Mines | Oil, Gas and Chemicals | 16968 | $8.3B | Canada | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2016 | n/a |
In 2016, Agnico Eagle Mines implemented Tungsten Transact (formerly Ephesoft Transact) as an Intelligent Document Processing solution. The project was executed with Tungsten Network as the solution partner, Ephesoft installed in the first month, and the overall program completed in four months, moving the company away from a paper-only invoice intake process.
The deployment centered on document capture, image processing, automatic classification, OCR extraction and validation modules inside Tungsten Transact. Documents scanned via Fujitsu multifunction peripheral devices were routed by email into Tungsten Transact for capture and validation, then exported into Tungsten’s Workflow Content Manager for subsequent handling. Training produced an internal super user who supports ongoing configuration and validation workflows.
Tungsten was selected in part because of prior experience with Agnico Eagle’s JD Edwards ERP system and prior Ephesoft implementations, which informed implementation decisions. Operational coverage began in Accounting where staff now process roughly 20,000 additional invoices per year without headcount increases, and was later expanded to include packing slips and receiving documents to support matching to purchase orders and invoices.
Process and governance changes included standardizing front-end scanning at site multifunction devices, defining an email-to-capture ingestion path, and instituting validation checkpoints within Tungsten Transact to enforce field-level accuracy. The new workflow centralized invoice visibility for a decentralized accounting organization and produced a designated internal super user to maintain capture rules and validations.
Reported outcomes from the engagement include a four month implementation timeline, an OCR capture rate of about 80 percent, average validation time near one minute per invoice, and improved invoice access for reporting and KPI development. Agnico Eagle subsequently expanded the implementation geographically, rolling out the platform in Finland and planning installations in Mexico, the United States and Vancouver, Canada by 2018, with expectations of increased invoice throughput over time.
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Alliance Bank | Banking and Financial Services | 3959 | $461M | Malaysia | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2018 | n/a |
In 2018, Alliance Bank implemented Tungsten Transact (formerly Ephesoft Transact) as an Intelligent Document Processing platform to digitise physical documents and automate loan documentation capture for its loan origination workflows. The deployment targeted the Bank and its subsidiaries including Alliance Investment Bank Berhad and Alliance Islamic Bank Berhad, with an operational focus on back office and loan origination processes that previously relied on manual handoffs.
Tungsten Transact was configured to provide document ingestion, optical character recognition, automated classification, data extraction and exported output formatting, with a rule based engine and machine learning components used to refine capture accuracy. The solution exposed pre coded templates and configuration tooling so non technical users could modify extraction rules and templates, and the Bank reported the ability to adjust program coding with minimal vendor involvement.
Integration points included document input from the loan origination system s OCR flow or multi functional printers for scanned intake, and export of categorized, structured data in multiple formats for download into the loan origination system. Operational coverage extended across the Bank s consumer, SME, corporate and Islamic banking loan processing channels and supporting branch and digital delivery channels throughout the country.
Governance and process changes centered on empowering business users to manage classification and extraction rules via the platform s rule based engine and template library, reducing dependence on developer coding for day to day adjustments. Reported benefits from using Tungsten Transact include digitising information for easier extraction and analysis, improving productivity, enabling fraud detection and minimising risk of errors.
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Barbour | Retail | 1074 | $462M | United Kingdom | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2018 | Cobwebb Communications |
In 2018, Barbour began implementing Tungsten Transact (formerly Ephesoft Transact) in the Intelligent Document Processing category to address a high-volume, multi-format invoice intake problem for its Accounts Payable function. The initiative targeted AP operations that process approximately 50,000 invoices per year from suppliers across more than forty countries, applying smart capture to normalize disparate delivery channels such as post, email attachments, and portal uploads.
Tungsten Transact was configured as a smart document capture and extraction layer that scans invoice images, performs OCR and data extraction on key fields such as invoice number, issue date and supplier name, and exports validated data into the corporate ERP. The implementation emphasized automated classification, field extraction and export pipelines, together with visibility into workflow state to accelerate approval routing and reduce manual keystroke entry.
With implementation support from Cobwebb Communications, Tungsten Transact was integrated into Barbour’s Infor M3 ERP and went live for end-to-end AP processing in July 2019. Operational coverage centered on the Accounts Payable team, with the solution instrumenting upstream capture and downstream ERP posting, and providing managers with a consolidated view of pending, processing and processed invoices across the business.
Process and governance changes accompanied the technical deployment, moving records from paper to an electronic document management posture and rebalancing day to day AP activities from data entry toward exception handling and approvals. The new workflow provided explicit queue visibility for managers and enabled faster supplier approval cycles, while reducing reliance on manual input to lower error risk.
Barbour reports explicit operational outcomes from the Tungsten Transact deployment, including the ability to process two hundred invoices into Infor M3 in two hours, processing throughput increases of more than 400 percent, a per invoice processing time reported at 36 seconds, and all invoices processed within twenty four hours of receipt. The project also delivered improved data accuracy, greater managerial visibility into invoice volumes, capture of cash discount opportunities and contribution to the companys sustainability objectives through reduced paper handling.
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BSA Limited | Construction and Real Estate | 500 | $167M | Australia | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2014 | n/a |
In 2014, BSA Limited implemented Tungsten Transact (formerly Ephesoft Transact) to automate invoice capture as a core component of its Intelligent Document Processing strategy. BSA had previously selected and implemented Alfresco Enterprise to provide document management and a company intranet, establishing the enterprise content management foundation that Tungsten Transact would feed into for document-centric business processes.
Tungsten Transact was configured to ingest invoices scanned, emailed, or uploaded by staff, perform OCR extraction, and produce searchable PDFs enriched with metadata tags. The implementation leveraged out of the box rules capabilities and custom workflows to support an accounts payable invoice approval solution, with Zia Consulting engaged to develop, pilot, test, and deploy the integrated capture and workflow configuration.
The solution used the CMIS standard to export extracted data and metadata from Tungsten Transact into the Alfresco repository, where inbound documents triggered workflow actions. Alfresco workflows launched email notifications in Microsoft Outlook containing document URLs for review, and a Webscripts integration connected Alfresco to the Pronto ERP so approved invoices were created as Pronto records and moved to a final invoice folder for retention and searchability.
Operational coverage focused on the accounts payable department and a broader ECM rollout, with the initial Alfresco and Ephesoft solution rolled out to over 100 users in the summer of 2011. The current Alfresco repository contained over 55 gigabytes of data and approximately 50,000 documents, and governance was implemented through metadata taxonomies, retention policies, and approval workflows to standardize document handling and storage.
According to BSA, Zia Consulting provided the technical capability and implementation expertise required, the integrated Tungsten Transact and Alfresco solution automated capture of accounts payable invoices and associated data to reduce processing times, and invoices became available to authorizers with minimal delay. BSA planned to continue expanding the ECM footprint to include engineering drawings and email management and to identify additional areas where Tungsten Transact could automate document ingestion into the Alfresco repository.
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Building Plastics (BPI) | Construction and Real Estate | 250 | $30M | United States | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2019 | n/a |
In 2019, Building Plastics (BPI) deployed Tungsten Transact (formerly Ephesoft Transact) to automate high-volume accounts payable document capture across its 12 offices. The initiative targeted processing of 2,000 to 2,500 invoices per day, approximately 520,000 to 650,000 invoices annually, plus about 500 packing slips per day or 130,000 annually, workloads that had been handled manually by five accounting staff and one mailroom employee.
Tungsten Transact (formerly Ephesoft Transact) was implemented as an Intelligent Document Processing solution configured for automated capture, layout independent indexing, optical character recognition and barcode recognition for packing slips, with a low-confidence validation queue for damaged or smudged images. The deployment included user configurable extraction rules and validation workflows so non technical accounting staff could manage barcode scanning configuration and minimize vendor dependency. The platform was used to enable straight through processing where high confidence documents bypass manual touch and only exceptions route to human review.
Operational coverage focused on the central accounting group and the mailroom at headquarters while enabling remote access for distributed staff during the COVID 19 pandemic. The vendor provided on site implementation support and training to map bpi’s existing invoice and packing slip handling processes into the system, and bpi planned to train at least one user per office to capture packing slips locally to eliminate mailing batches to headquarters and reduce mailing costs.
Governance and rollout emphasized staff training and role reallocation, supported by a vendor led training class and responsive customer support. As part of process change, scanning responsibilities were consolidated and reallocated, allowing one of two scanning employees in accounting to be moved into a different role outside of accounting, and reducing mailroom scanning effort significantly.
Reported outcomes from the deployment included reducing a 40 hour week of scanning to 8 to 10 hours, cutting mailroom scanning from about 30 hours to 5 hours weekly, achieving roughly 85 percent straight through invoice processing, and reducing invoice processing time by 65 percent. Building Plastics reported a payback period under six months, materially lower manual data entry errors, and increased capture of early payment vendor discounts with a majority of invoices qualifying for faster payment terms.
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Distribution | 6840 | $1.6B | United States | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2012 | Zia Consulting |
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Banking and Financial Services | 1020 | $300M | United States | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2017 | n/a |
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Consumer Packaged Goods | 190 | $18M | United States | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2016 | Zia Consulting |
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Banking and Financial Services | 1000 | $220M | United States | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2020 | n/a |
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Distribution | 3174 | $230M | United States | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2015 | n/a |
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Buyer Intent: Companies Evaluating Tungsten Transact (formerly Ephesoft Transact)
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FAQ - APPS RUN THE WORLD Tungsten Transact (formerly Ephesoft Transact) Coverage
Tungsten Transact (formerly Ephesoft Transact) is a Intelligent Document Processing solution from Tungsten Automation.
Companies worldwide use Tungsten Transact (formerly Ephesoft Transact), from small firms to large enterprises across 21+ industries.
Organizations such as Agnico Eagle Mines, DH Pace Corporate, Systemair, Watercare Services Limited and National Mortgage Insurance Corporation are recorded users of
Tungsten Transact (formerly Ephesoft Transact) for Intelligent Document Processing.
Companies using Tungsten Transact (formerly Ephesoft Transact) are most concentrated in Oil, Gas and Chemicals, Distribution and Manufacturing, with adoption spanning over 21 industries.
Companies using Tungsten Transact (formerly Ephesoft Transact) are most concentrated in Canada, United States and Sweden, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tungsten Transact (formerly Ephesoft Transact) across Americas, EMEA, and APAC.
Companies using Tungsten Transact (formerly Ephesoft Transact) range from small businesses with 0-100 employees - 6.25%, to mid-sized firms with 101-1,000 employees - 37.5%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 6.25%.
Customers of Tungsten Transact (formerly Ephesoft Transact) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Tungsten Transact (formerly Ephesoft Transact) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Intelligent Document Processing.