List of UKG PeopleDoc Customers
UKG
2250 North Commerce Parkway,
Weston, 33326, FL,
United States
Weston, 33326, FL,
United States
1 800-432-1729
Professional Services
12000
$5.1B
Since 2010, our global team of researchers has been studying UKG PeopleDoc customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG PeopleDoc for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG PeopleDoc for HR Service Delivery include: American Express, a United States based Banking and Financial Services organisation with 75100 employees and revenues of $65.95 billion, Eiffage, a France based Construction and Real Estate organisation with 78200 employees and revenues of $23.51 billion, Core-Mark, a United States based Distribution organisation with 11000 employees and revenues of $14.50 billion, Unum Group, a United States based Insurance organisation with 10665 employees and revenues of $11.99 billion, ABN AMRO, a Netherlands based Banking and Financial Services organisation with 22267 employees and revenues of $10.44 billion and many others.
Contact us if you need a completed and verified list of companies using UKG PeopleDoc, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABN AMRO | Banking and Financial Services | 22267 | $10.4B | Netherlands | UKG | UKG PeopleDoc | HR Service Delivery | 2020 | n/a |
In 2020 ABN AMRO implemented UKG PeopleDoc as a core element of an HR Service Delivery program that accompanied a new Core HR, Payroll and Benefits configuration across its Netherlands operations. The deployment at ABN AMRO Bank N.V. focused on consolidating HR case and document workflows within the HR Service Delivery landscape while aligning with a broader set of HR technology changes in the same program.
UKG PeopleDoc was configured to support document management and employee service enablement, and the implementation covered Benefit Management, Expense Management and Service Enablement capabilities including ticketing, chatbot and live chat channels. The configuration work emphasized HR case management, document lifecycle control and service catalog workflows consistent with HR Service Delivery functional patterns.
The implementation integrated UKG PeopleDoc with an existing HR and expense ecosystem, including SAP SuccessFactors EC and ECP, SAP Concur, Benify, Docusign and S4 Hana. Integrations targeted cross‑system record synchronization and service orchestration across HR, benefits and expense processes, aligning PeopleDoc case and document flows with payroll and finance master data flows through S4 Hana.
Governance for the rollout included (re)outsourcing of services, processes and technology within the Netherlands, with 1st, 2nd and 3rd line support models and application managed services in scope. Program management responsibilities were structured to cover business process definition, support model handover and ongoing application managed services for HR Service Delivery at ABN AMRO.
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Alpiq | Utilities | 1221 | $1.3B | Switzerland | UKG | UKG PeopleDoc | HR Service Delivery | 2015 | n/a |
In 2015 Alpiq implemented UKG PeopleDoc as its central HR Service Delivery platform to drive digitalization and harmonization of HR processes across the organization. The UKG PeopleDoc deployment is presented as the core HR Service Delivery capability for HR operations, supporting process standardization and an international roll-out effort led by HR process owners.
Configuration work focused on standard HR Service Delivery functionality, leveraging case management, employee document management, workflow automation and knowledge base capabilities to streamline HR enquiries and document workflows. The implementation narrative cites ongoing development and support of PeopleDoc alongside SAP HCM, SF and OrgManager, indicating functional integration points between UKG PeopleDoc and payroll and core HR systems to maintain employee records and transactional workflows.
Project governance combined IKS driven process engineering with formal project methods, teams used Waterfall, Kanban and Scrum approaches to manage configuration, testing and phased rollouts. Operational scope included the HR Administration and Payroll teams, process owners and technical and organizational interface management to other functional areas, reflecting cross-functional change coordination for HR processes.
Outcomes described include optimization, digitalization, international roll-out and harmonization of HR processes, plus continued development and further development of HR systems; ongoing activities included feedback management and support for restructuring projects and HR transformation initiatives such as Lead Performance 2024.
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American Express | Banking and Financial Services | 75100 | $65.9B | United States | UKG | UKG PeopleDoc | HR Service Delivery | 2016 | n/a |
In 2016, American Express implemented UKG PeopleDoc. The deployment positioned UKG PeopleDoc as the HR Service Delivery platform to centralize employee self-service and case handling across the companys global shared services model.
The implementation emphasized employee-facing self-service, a centralized knowledge base, case management, and workflow automation to give employees easy access to the information and help they need. UKG PeopleDoc was configured to support service request intake, automated routing and escalations, and centralized knowledge management, reflecting core HR Service Delivery capabilities.
Rollout and operational coverage were executed within the global HR shared services organization, aligning program design with Global HRIS leadership and standardized HR processes. Governance workstreams focused on streamlining backend operations, reengineering case resolution workflows and establishing service management practices across HR teams and regions.
Adam Krahling, VP Global HRIS, framed the effort as improving both employee experience and HR efficiency by enabling self-service and more efficient behind the scenes operations. The project established UKG PeopleDoc as a foundational HR Service Delivery tool for American Expresss ongoing efforts to centralize HR service delivery and simplify employee access to HR information.
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Arlanxeo Germany | Oil, Gas and Chemicals | 950 | $100M | Germany | UKG | UKG PeopleDoc | HR Service Delivery | 2019 | n/a |
In 2019, Arlanxeo Germany implemented UKG PeopleDoc as part of an HR Service Delivery deployment. The UKG PeopleDoc rollout was coordinated with a parallel SAP SuccessFactors program that included Employee Central, Recruitment, Talentmanagement, Performance Management, ESS/MSS, and a payroll interfacing design toward UKG. The initiative targeted HR and shared services operations for Arlanxeo Germany, supporting the company workforce and HR processes within the German operating unit.
UKG PeopleDoc was configured to deliver core HR Service Delivery capabilities including case management, employee file management, document management and employee self service workflows, and it was paired with an Ingentis Org Viewer and Manager implementation for organizational visualization and manager interfaces. Configuration work emphasized automated request routing, role based access tied to SuccessFactors Employee Central records, and standardized templates for talent and performance related documentation and HR inquiries. The deployment reflected typical HR Service Delivery automation patterns that route HR cases from ESS/MSS events and recruitment or performance triggers into managed HR workflows.
Integrations were explicitly implemented between SAP SuccessFactors modules and UKG PeopleDoc to maintain a single source of truth for employee master data and to allow ESS/MSS transactions to trigger PeopleDoc cases and document actions. The Ingentis Org Viewer and Manager integration supported manager self service and org chart driven approvals, strengthening manager facing workflows. Governance was organized around centralized HR service processes, role and access controls, and process orchestration between SuccessFactors and UKG PeopleDoc to ensure consistent handling of HR requests and reporting.
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Biogen | Life Sciences | 7605 | $9.7B | United States | UKG | UKG PeopleDoc | HR Service Delivery | 2015 | n/a |
In 2015 Biogen implemented UKG PeopleDoc within its HR Service Delivery program to centralize employee interactions and formalize HR support workflows. The deployment aimed to align HR service experience with Biogen's scientific mission by strengthening the connection between HR, employees, and patient-focused outcomes.
UKG PeopleDoc was configured to provide core HR Service Delivery capabilities, including case management, an employee self-service portal, a searchable knowledge base, document management for HR records, and service catalog driven lifecycle workflows. The implementation emphasized automation of routine HR requests and standardized request routing to the HR services team to reduce manual handoffs and ensure consistent employee experiences across lifecycle events.
Operational ownership focused on Biogen's HR services and HR operations teams, who used the platform to deliver end to end employee support across recruitment onboarding, ongoing employee inquiries, and offboarding related processes. The configuration enabled centralized HR governance of policies and procedures through standardized knowledge content and case tracking, supporting cross functional HR workflows without reference to specific third party integrations.
Governance and change leadership were highlighted by Adriana Bokel Herde, Vice President of People Services, who framed the program as part of a broader HR Service Delivery strategy that delivers value throughout the employee lifecycle. The narrative emphasized innovation in HR, a culture of change within HR operations, and improving the employee experience as foundational outcomes of the UKG PeopleDoc deployment.
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Retail | 6500 | $1.2B | Germany | UKG | UKG PeopleDoc | HR Service Delivery | 2022 | n/a |
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Distribution | 11000 | $14.5B | United States | UKG | UKG PeopleDoc | HR Service Delivery | 2017 | n/a |
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Banking and Financial Services | 14515 | $8.2B | Germany | UKG | UKG PeopleDoc | HR Service Delivery | 2018 | n/a |
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Construction and Real Estate | 78200 | $23.5B | France | UKG | UKG PeopleDoc | HR Service Delivery | 2019 | n/a |
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Professional Services | 9000 | $8.1B | Germany | UKG | UKG PeopleDoc | HR Service Delivery | 2019 | n/a |
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Showing 1 to 10 of 23 entries
Buyer Intent: Companies Evaluating UKG PeopleDoc
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating UKG PeopleDoc. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating UKG PeopleDoc for HR Service Delivery include:
- Great Wolf Lodge, a United States based Leisure and Hospitality organization with 6000 Employees
- HSBC, a United Kingdom based Banking and Financial Services company with 212409 Employees
- Vilt, a Portugal based Professional Services organization with 67 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD UKG PeopleDoc Coverage
UKG PeopleDoc is a HR Service Delivery solution from UKG.
Companies worldwide use UKG PeopleDoc, from small firms to large enterprises across 21+ industries.
Organizations such as American Express, Eiffage, Core-Mark, Unum Group and ABN AMRO are recorded users of
UKG PeopleDoc for HR Service Delivery.
Companies using UKG PeopleDoc are most concentrated in Banking and Financial Services, Construction and Real Estate and Distribution, with adoption spanning over 21 industries.
Companies using UKG PeopleDoc are most concentrated in United States, France and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of UKG PeopleDoc across Americas, EMEA, and APAC.
Companies using UKG PeopleDoc range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 4.35%, large organizations with 1,001-10,000 employees - 47.83%, and global enterprises with 10,000+ employees - 47.83%.
Customers of UKG PeopleDoc include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified UKG PeopleDoc customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of HR Service Delivery.