List of UKG Pro Scheduling (ex UKG Dimensions Scheduling) Customers
UKG
2250 North Commerce Parkway,
Weston, 33326, FL,
United States
Weston, 33326, FL,
United States
1 800-432-1729
Professional Services
12000
$5.1B
Since 2010, our global team of researchers has been studying UKG Pro Scheduling (ex UKG Dimensions Scheduling) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG Pro Scheduling (ex UKG Dimensions Scheduling) for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG Pro Scheduling (ex UKG Dimensions Scheduling) for Workforce Scheduling include: Toyota Motor North America, a United States based Automotive organisation with 64000 employees and revenues of $314.00 billion, Molina Healthcare, a United States based Healthcare organisation with 18000 employees and revenues of $40.65 billion, Health New Zealand (Te Whatu Ora), a New Zealand based Government organisation with 103611 employees and revenues of $27.18 billion, McDonald’s, a United States based Leisure and Hospitality organisation with 150000 employees and revenues of $25.92 billion, BJ's Wholesale Club, a United States based Retail organisation with 34000 employees and revenues of $20.50 billion and many others.
Contact us if you need a completed and verified list of companies using UKG Pro Scheduling (ex UKG Dimensions Scheduling), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The UKG Pro Scheduling (ex UKG Dimensions Scheduling) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AdventHealth | Healthcare | 92000 | $18.0B | United States | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2022 | n/a |
In 2022, AdventHealth implemented UKG Pro Scheduling (ex UKG Dimensions Scheduling) for Workforce Scheduling. The deployment provided department-level scheduling and timekeeping capability for AdventHealth West Florida, with operational coverage supporting a 24/7 Communications Center that services eight hospital locations and associated clinical responder teams.
UKG Pro Scheduling was configured to manage scheduling and timekeeping workflows, including shift templates, on-call rosters, schedule publishing, and roster assignments aligned to communications and clinical coverage patterns. The implementation established console administration responsibilities for operator profile provisioning and daily schedule maintenance, reflecting hands-on supervisory control over staffing, attendance tracking, and schedule audits.
Operational workflows were coordinated with Clinical, Security, IT, Engineering, Risk Management, and BioMed stakeholders to ensure schedules aligned with emergency alerting and code response procedures. Communications operations concurrently administer Spok/Medicall for call handling and Everbridge Alertus for mass incident alerts, with scheduling processes designed to support those incident and code response responsibilities without implying direct system integration.
Governance included standardized onboarding, training, monthly reporting of call center metrics and schedule compliance, and regular process reviews with facility stakeholders to keep code team rosters and responder information current. UKG Pro Scheduling was the primary Workforce Scheduling application used to operationalize shift coverage, timekeeping, and scheduling governance for the West Florida communications and clinical support functions.
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Air Methods | Transportation | 5000 | $1.5B | United States | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2020 | n/a |
In 2020, Air Methods implemented UKG Pro Scheduling (ex UKG Dimensions Scheduling) as its core Workforce Scheduling application. The deployment consolidated scheduling and payroll orchestration for a US aeromedical operator with about 5,000 employees and approximately 500 clinicians, focusing on operational scheduling, training assignment, and payroll interfacing.
The implementation emphasized scheduling and timekeeping capabilities configured to support open shift pickup workflows, PTO approvals, clinician training lab signups, and automated shift builds for payroll. UKG Pro Scheduling was configured via Dimensions APIs to create schedule views for technicians and clinicians, to programmatically ingest scheduling data from existing scheduling systems, and to expose endpoints for reporting and automation.
Integrations included UKG Dimensions REST APIs, Azure logic apps, Azure function apps, Python automation jobs, Power BI reporting, Smartsheet-driven workflows, Snowflake queries, and connections to the payroll system. Automation flows used Azure logic apps to allow schedulers to accept or deny open shift training requests through Smartsheet hyperlinks, an Azure function app to call an API when an employee picks up an open shift from a Power BI dashboard, and Python jobs that push payroll exception instances into Smartsheet for bi-weekly review by Payroll and Scheduling.
Operational governance routed approvals to Area Managers through Power BI dashboards and centralized scheduling team workflows, reducing reliance on the scheduling user interface for routine tasks. Scheduling and payroll teams established bi-weekly processing for flagged payroll exceptions and documented API-driven configuration and reporting governance to standardize schedule-to-pay processes.
Outcomes called out in the implementation and subsequent automation include identification of a pilot overpayment error yielding an annualized savings of $1 million, a 2021 optimization that avoided $0.25 million in costs, roughly 50 percent clinician participation in self-signup for training labs, and automation that handled about 40 percent of work email data entry for the Patient Billing Service in 2024. These results were enabled by UKG Pro Scheduling configuration, Dimensions APIs, Azure automation, Python scripts, and Power BI reporting.
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Arc Americas (Durand Glass Manufacturing Company) | Manufacturing | 900 | $90M | United States | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2015 | n/a |
In 2015, Arc Americas (Durand Glass Manufacturing Company) deployed UKG Pro Scheduling (ex UKG Dimensions Scheduling) for Workforce Scheduling to coordinate staffing in its Millville, New Jersey machine shop and related production functions. The implementation targeted shop-floor scheduling for mold designers, programmers, machinists, and welders, standardizing a three-week rolling schedule used by foremen to plan shifts and resource allocation.
UKG Pro Scheduling was configured to support core Workforce Scheduling capabilities, including schedule templates, shift planning, roster management, and coverage planning to ensure adequate staffing across production lines and quality inspection activities. Foremen used the application operationally to develop and manage detailed schedules, facilitate daily and weekly shift handoffs, and maintain visibility into crew assignments and training status.
The scheduling deployment operated in parallel with Maximo for work order and job-level labor input tracking, aligning schedule execution with maintenance and production work orders without asserting an engineered systems integration. Operational scope included production, maintenance coordination, quality control scheduling, and collaboration with Human Resources for administrative tasks such as onboarding and safety communications at the Millville site.
Governance centered on foreman-led schedule management and a structured training process for machinists, with regular daily, weekly, and monthly meetings to communicate safety protocols, address job issues, and coordinate inspections. UKG Pro Scheduling supported those governance routines by providing a unified scheduling record used by foremen and HR to align staffing, training, and quality inspection activities.
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Aspen Skiing Company | Leisure and Hospitality | 1350 | $200M | United States | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2017 | n/a |
In 2017, Aspen Skiing Company implemented UKG Pro Scheduling (ex UKG Dimensions Scheduling) in the Workforce Scheduling category. The program focused on consolidating hourly workforce rostering and time collection into a single Workforce Scheduling application to support the companys HR operations.
The implementation included migration of Kronos Timekeeping, Attendance, Attestation and Scheduling from Kronos Central v8 to Kronos Dimensions and configuration of scheduling and timekeeping rules within UKG Pro Scheduling (ex UKG Dimensions Scheduling). Functional modules implemented included scheduling engines, time capture and attestation workflows, and attendance logic, configured to reflect labor rules typical for seasonal and hourly workforces.
Operational coverage centered on Human Resources and organization-wide HRIS support, providing day-to-day system administration, end user technical assistance, resource creation and training sessions. The program scope emphasized ongoing problem research and resolution, remediation of unexpected results or process flaws, and performing scheduled system activities to maintain stable scheduling and timekeeping operations.
Governance and process support were delivered through structured training, documentation and recommended alternative methods to meet requirements, aligning HR case handling with the new scheduling platform. The rollout prioritized system stability and user enablement rather than introducing third-party integration partners or additional platforms.
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Austin Health Victoria | Healthcare | 9000 | $855M | Australia | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2022 | n/a |
In 2022, Austin Health Victoria implemented UKG Pro Scheduling (ex UKG Dimensions Scheduling) in the Workforce Scheduling category to centralize rostering and time and attendance for its workforce. The deployment replaced UKG Workforce Central Scheduler (ex Kronos Workforce Scheduler) and was positioned to address extensive operational fragmentation across scheduling and approvals.
The implementation configured UKG Pro Scheduling to provide an integrated set of functional modules, including rostering, shift swap workflows, leave management, and time and attendance reconciliation. UKG Pro Scheduling (ex UKG Dimensions Scheduling) was tailored to improve the user experience for employees and supervisors, and to deliver end to end visibility across scheduling lifecycles and approvals.
Operational coverage targeted Austin Health Victoria’s employee population of approximately 9,000, focusing on standardizing shift management and supervisor approval workflows that previously used disparate processes. The new Workforce Scheduling platform centralized rostering and shift swap controls, enabling consistent business rules and reducing manual interventions that had generated high error rates and rework.
Governance and process changes accompanied the technical rollout, with formalized business rules and approval authorities introduced to reduce unplanned overtime and rework. Outcomes reported from the change management experience included improved people management through better data visibility, a more intuitive user experience for staff and approvers, and anticipated financial savings linked to reduced errors and rework.
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Non Profit | 12000 | $465M | Australia | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2020 | n/a |
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Leisure and Hospitality | 11000 | $3.0B | United States | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2024 | n/a |
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Retail | 34000 | $20.5B | United States | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2020 | n/a |
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Retail | 55000 | $13.9B | Australia | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2022 | n/a |
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Consumer Packaged Goods | 3100 | $4.0B | Australia | UKG | UKG Pro Scheduling (ex UKG Dimensions Scheduling) | Workforce Scheduling | 2022 | n/a |
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Buyer Intent: Companies Evaluating UKG Pro Scheduling (ex UKG Dimensions Scheduling)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating UKG Pro Scheduling (ex UKG Dimensions Scheduling). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating UKG Pro Scheduling (ex UKG Dimensions Scheduling) for Workforce Scheduling include:
- The University of Surrey, a United Kingdom based Education organization with 3170 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD UKG Pro Scheduling (ex UKG Dimensions Scheduling) Coverage
UKG Pro Scheduling (ex UKG Dimensions Scheduling) is a Workforce Scheduling solution from UKG.
Companies worldwide use UKG Pro Scheduling (ex UKG Dimensions Scheduling), from small firms to large enterprises across 21+ industries.
Organizations such as Toyota Motor North America, Molina Healthcare, Health New Zealand (Te Whatu Ora), McDonald’s and BJ's Wholesale Club are recorded users of
UKG Pro Scheduling (ex UKG Dimensions Scheduling) for Workforce Scheduling.
Companies using UKG Pro Scheduling (ex UKG Dimensions Scheduling) are most concentrated in Automotive, Healthcare and Government, with adoption spanning over 21 industries.
Companies using UKG Pro Scheduling (ex UKG Dimensions Scheduling) are most concentrated in United States and New Zealand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of UKG Pro Scheduling (ex UKG Dimensions Scheduling) across Americas, EMEA, and APAC.
Companies using UKG Pro Scheduling (ex UKG Dimensions Scheduling) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 10.34%, large organizations with 1,001-10,000 employees - 53.45%, and global enterprises with 10,000+ employees - 36.21%.
Customers of UKG Pro Scheduling (ex UKG Dimensions Scheduling) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified UKG Pro Scheduling (ex UKG Dimensions Scheduling) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Scheduling.